Those of you who have had Steering Lock Failure

Baer383 · 12-26-2012, 09:33 PM

Quote:

Originally Posted by yakz

Steering wheel lock just failed at 36,000 on the dot in a grocery store parking lot.

Got a rental car, drove home, called the dealership. Told me $280 for the cutaway bolts and $730 for the steering wheel lock.

Read some threads on here, grabbed a hammer, went back to the grocery.

Smacked the part with the hammer a few times and it unlocked (note: kicking it didn't work, and I had to give it a pretty good smack with the hammer). Popped the hood, pulled the plastic **** off, yanked the fuse box and pulled the fuse. Put everything back together, shut it off, started back up just fine (whirrr of the lock working notably absent).

Taking the rental car back tomorrow annoyed but without the expensive tow and repair thanks the forum.

I'm glad I could help you save money

Semper Fi · 12-28-2012, 02:38 PM

Our 2010 40th anniversary failed last nite on my wife after work @1:30 am in a bad part of town 40 mi away. Car only has 22k mi and I was pissed. I have cars with up to 185k with no issues so a relatively new car should not have any. Anyways jumped on the forum did a little research. Got the z to get power by hitting the silver box under the steering column. Drove it home and just pulled the 48 fuse this morning. Glad I didn't have to deal with the damn dealership.

Baer383 · 12-28-2012, 02:45 PM

Quote:

Originally Posted by Semper Fi

Our 2010 40th anniversary failed last nite on my wife after work @1:30 am in a bad part of town 40 mi away. Car only has 22k mi and I was pissed. I have cars with up to 185k with no issues so a relatively new car should not have any. Anyways jumped on the forum did a little research. Got the z to get power by hitting the silver box under the steering column. Drove it home and just pulled the 48 fuse this morning. Glad I didn't have to deal with the damn dealership.

I'm glad everything worked out well for you and your wife

I don't need any money for my research but Ill take REP points instead

Portlis · 12-31-2012, 12:48 PM

What a bunch of crap.

09' 370z. Got home today (12/31/12), pulled into the driveway, shut her off. Wife poked her head out of the garage and told me she needed to get her car out because she unexpectedly needed to go into work and that I needed to move my car. Tried to start it up, no go literally seconds after it just worked before. Rage ensues. I call my dealership (I'm 3 months out of warranty but only have 17k miles on it) and Nissan consumer affairs and they basically tell me to politely eff off since I'm out of warranty.

I come on the internet, see that this is a widespread issue, and call Nissan Consumer Affairs back telling them I know exactly what the problem is and that it's a joke this hasn't been recalled. They tell me that it's possible they could maybe help me out cost wise for getting the part replaced, but I'd need to pay to get it towed to a dealership and possibly pay for the diagnosis despite knowing exactly what the problem is.

Instead, I decide to hit it with a hammer (worked, yay!) and cut the stupid brown wire. Never thought I'd fix a $500+ repair problem on my car by hitting it with a hammer and cutting wires, but hey, for once I'm not going to complain.

Thanks internet, as usual you are infinitely more useful than useless customer service and repair from corporations.

P.S. Government recall complaint issued as well.

P.P.S. If this is any indication of the level of quality and customer service provided by Nissan for known issues, it will be my last. I love my car, but this is complete and total crap.

1st · 12-31-2012, 12:59 PM

Quote:

Originally Posted by Portlis

I decide to hit it with a hammer (worked, yay!) and cut the stupid brown wire. Never thought I'd fix a $500+ repair problem on my car by hitting it with a hammer and cutting wires, but hey, for once I'm not going to complain.

Thanks internet, as usual you are infinitely more useful than useless customer service and repair from corporations.

P.S. Government recall complaint issued as well.

Awesome bro!! Good to hear that hitting it unseize it and she gave you a 2nd chance before coming out of pocket. I believe the other option would have been to pull the fuse once on in acc mode. Don’t quote me on that.

danegrey · 01-01-2013, 08:04 AM

Quote:

Originally Posted by Portlis

What a bunch of crap.

Nissan consumer affairs and they basically tell me to politely eff off since I'm out of warranty.

I come on the internet, see that this is a widespread issue, and call Nissan Consumer Affairs back telling them I know exactly what the problem is and that it's a joke this hasn't been recalled. They tell me that it's possible they could maybe help me out cost wise for getting the part replaced, but I'd need to pay to get it towed to a dealership and possibly pay for the diagnosis despite knowing exactly what the problem is.

provided by Nissan for known issues, it will be my last. I love my car, but this is complete and total crap.

Glad you got it fixed, but as my son taught me with ATT customer service, if you do not like the person who answer call again, I did this with Nissan with my front bumper, because the dealer screwed holes into it, thou it took 11 months to get the bumper replaced. Now I have to work on the lousy paint they used.

12-31-2012, 12:48 PM	#4 (permalink)
Portlis Base Member Join Date: Jun 2009 Location: Minnesota, USA Posts: 30 Drives: 370z, Black, Sport Rep Power: 18	What a bunch of crap. 09' 370z. Got home today (12/31/12), pulled into the driveway, shut her off. Wife poked her head out of the garage and told me she needed to get her car out because she unexpectedly needed to go into work and that I needed to move my car. Tried to start it up, no go literally seconds after it just worked before. Rage ensues. I call my dealership (I'm 3 months out of warranty but only have 17k miles on it) and Nissan consumer affairs and they basically tell me to politely eff off since I'm out of warranty. I come on the internet, see that this is a widespread issue, and call Nissan Consumer Affairs back telling them I know exactly what the problem is and that it's a joke this hasn't been recalled. They tell me that it's possible they could maybe help me out cost wise for getting the part replaced, but I'd need to pay to get it towed to a dealership and possibly pay for the diagnosis despite knowing exactly what the problem is. Instead, I decide to hit it with a hammer (worked, yay!) and cut the stupid brown wire. Never thought I'd fix a $500+ repair problem on my car by hitting it with a hammer and cutting wires, but hey, for once I'm not going to complain. Thanks internet, as usual you are infinitely more useful than useless customer service and repair from corporations. P.S. Government recall complaint issued as well. P.P.S. If this is any indication of the level of quality and customer service provided by Nissan for known issues, it will be my last. I love my car, but this is complete and total crap. tjlazer, onzedge, SouthArk370Z and 2 others like this. Last edited by Portlis; 12-31-2012 at 01:00 PM.

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12-28-2012, 02:38 PM	#2 (permalink)
Semper Fi Base Member Join Date: Apr 2012 Location: Oakley, Ca Posts: 1 Drives: 2010 370Z 40TH Ann Rep Power: 15	Our 2010 40th anniversary failed last nite on my wife after work @1:30 am in a bad part of town 40 mi away. Car only has 22k mi and I was pissed. I have cars with up to 185k with no issues so a relatively new car should not have any. Anyways jumped on the forum did a little research. Got the z to get power by hitting the silver box under the steering column. Drove it home and just pulled the 48 fuse this morning. Glad I didn't have to deal with the damn dealership.