Very upsetting day today......my poor z =[

Originally Posted by MacCool

What if the insurance company is right, and the OP never did buy the comprehensive insurance that would cover him for flooding? I mean, they say he didn't (so far) and he can't prove otherwise. Presumption that he had comprehensive on the basis of his finance company requiring it isn't conclusive because they do make mistakes.

If he can't find his current declarations page, and he doesn't trust the insurance company's copy of the declarations page, and he doesn't have an agent and his finance company doesn't have a copy (they should), then slandering the company on social media with negative assertions that can't be proven....you don't see a problem with that?

Originally Posted by kayess

I fully understand what your saying, but the fact that i received this confirmation page means i did setup for full coverage and was under the impression that's what i purchased. Progressive wouldn't send me this for no reason.

Now me not checking myself after i started paying is my fault, i agree. I don't have any intentions to slander them on social media but because i know what i initially bought and have some proof of it, i know there was an error on their end.

*Update, next Thursday one of their rep's is coming to meet me in person to discuss the claim and the information i received in May.*

Originally Posted by semtex

Have a lawyer with you.