Question - Does your car make the high-pitched ringing sound near the glove box?

Soon · 04-13-2010, 04:43 PM

i def have it noticed it the other day
thought it was the radio

hybridnation · 04-13-2010, 06:33 PM

its the ecu..

Csquared · 04-13-2010, 09:00 PM

Swaped out my ECU, noise is gone. They wouldn't give me any info on the ecu they changed, just that it was a brand new 2010 one.

Tyrell Tyson · 04-14-2010, 03:56 AM

Quote:

Originally Posted by 370Zsteve

ty, the sound you hear is just the normal noise in your head

I'm pretty sure that sound is you whispering sweet nothings into my ear as i sleep gently like a baby

dudafunk · 04-14-2010, 11:38 AM

Csquared, I read that the ECU needs to be swapped from the model ending in B to A (or maybe vice versa), but can you share your experience with the service department, how you went about discussing it with them since ther's no service bulleteins...

As you know service depts always like to play games and blow you off unless you come on strong with technical details and confidence. I want to just get this resolved in one blow - how did you go about talking about it? Any details appreciated.

dudafunk · 04-14-2010, 11:45 AM

PS: I also read about some people saying the noise was still there after replacing the ECU - I WOULDN"T BE SURPRISED that they were just "told" it has been replaced by the dealership and no work was actually done, which is why the noise is still there. How can we get real proof (conveniently, except for taking the car apart ourselves to match the model!) that it is actually changed.. maybe asked to be shown the part before the car goes in for the swap?

Prawnfret · 04-14-2010, 08:17 PM

Quote:

Originally Posted by dudafunk

Csquared, I read that the ECU needs to be swapped from the model ending in B to A (or maybe vice versa), but can you share your experience with the service department, how you went about discussing it with them since ther's no service bulleteins...

As you know service depts always like to play games and blow you off unless you come on strong with technical details and confidence. I want to just get this resolved in one blow - how did you go about talking about it? Any details appreciated.

would like to know this as well...

Csquared · 04-14-2010, 09:32 PM

I'll let you know what I did.

First off I'm in Hong Kong so it might be slightly different when you go to your dealers.

Well I took my car into service and I explained the situation to the service manager, but I told him that I want to get a technician in the car with me to show him the problem. He said this was fine but I would have to leave the car there because it was lunch time and they were out. I told him that I wanted to be in the car with the tech to make sure he hears it. So I came back later in the day and went out with the tech to drive around the block. The tech could hear it but he wasn’t sure what the problem was. We went back and I sat down with the tech and the service manager. I made sure the tech said to the service manager that he heard a high pitched sound coming from the passenger side of the car. (I was not sure where the ECU was but now I can tell you it’s close to the glove box. If you get either the service manager or the tech with you, point that out to them, as in the sound is coming from the glove box area).

Once I got them both to acknowledge the problem I asked them what they thought it was. They both said they have no idea as they haven’t heard any cases here in Hong Kong. (We don’t have that many Zs running around cause they are so expensive here, people here love status symbols and you can get a z4 23i for 70k hkd less, I have the only yellow Z in hk!). I then explained to them it’s the ECU, that I have done a bunch of research and have forum posts explaining that swapping out the ECU fixed the problem. I also gave them links to all these threads. I then dropped off the car and went back to work. They said they would check if they have spare ECUs lying around to test. I told them that I would not accept this as it seems to be a universal problem with 2009 ECUs, that if they tried they had to get a brand new one, manufactured for the newest 2010 Zs.

I called them back later and asked them what they thought. They responded saying that they read all the treads but they could not just go ahead and get a new ECU from Nissan as it is such an expensive piece of hardware. They told me they would have to do a couple more tests to gather enough information to prove to Nissan, or the dealership since I was the only case in Hong Kong, that it was most likely the ECU. I said fine and asked them what tests they had to do. They tested the speakers but unplugging them all, then the fuel pump system. They then came back and said they tried insulating the ECU and the noise was not as loud so it is very likely the ECUs problem.
I went back to get my car and they said they will file a report and order a new part from Japan and would I can come back when I they received it.

Went back a week and a half later and got the new ECU.

I asked them for the serial numbers of the ECU but they wouldn’t give it to me but they did say that the new ECU had a completely different Serial number from my original one.

I’m not sure how you can check to make sure they made a change. I guess there are a few things you can do to try.

First, record or ask for the original serial when you first go in.
Then ask them to show you the ECU before they swap it in, and they should also have records of getting a new ECU from Nissan because Nissan should reimburse them if it is a warranty problem.

Also since it’s a new ECU it should reset all your trip counters, MPG average speed ETC. So check that once you get your car back. This is only a last ditch method since they could simply reset your original ECU and this would happen.

Okay I hope this helped out no time to read over it cause I’m at work. If you need any more infor let me know.

dudafunk · 04-15-2010, 08:18 AM

Happy for you CSquared.. . if only there were cases liek these in the US I'd go right down to the dealership! Congratulations. Hoping to find a case in the US like this that ended successfully!

Prawnfret · 04-15-2010, 07:09 PM

thanks for sharing...i will try this with my dealer in singapore soon

Csquared · 04-16-2010, 10:59 PM

Quote:

Originally Posted by dudafunk

Happy for you CSquared.. . if only there were cases liek these in the US I'd go right down to the dealership! Congratulations. Hoping to find a case in the US like this that ended successfully!

Thank, I mean take it to the dealership and make sure you get everyone involved to acknowledge the noise is there. Then if you dont' mind leaving your car there tell them to figure it out. Thats why they went through my stereo and fuel pump because I made sure they all knew the sound was there so they can't just bs me the "cannot reproduce"

Csquared · 04-16-2010, 10:59 PM

Quote:

Originally Posted by Prawnfret

thanks for sharing...i will try this with my dealer in singapore soon

Good luck!

UNKNOWN_370 · 04-17-2010, 08:45 AM

When are the pitch threads going to end??? There are more pitch and oil cooler threads than anything on this forum than anything. Geez.

Tyrell Tyson · 04-17-2010, 01:01 PM

Quote:

Originally Posted by UNKNOWN_370

When are the pitch threads going to end??? There are more pitch and oil cooler threads than anything on this forum than anything. Geez.

Well clearly if there are so many threads about this problem, it is in fact a big deal and pisses many people off??? So they come here to post hoping to find a solution. Genius. Geez.

Csquared · 04-18-2010, 07:59 PM

Quote:

Originally Posted by dudafunk

Happy for you CSquared.. . if only there were cases liek these in the US I'd go right down to the dealership! Congratulations. Hoping to find a case in the US like this that ended successfully!

Hey check out this thread

http://www.the370z.com/nissan-370z-g...ise-fixed.html

04-13-2010, 04:43 PM	#31 (permalink)
Soon Base Member Join Date: Mar 2010 Location: Rockland NY Posts: 240 Drives: 2008 Cherokee SRT8 Rep Power: 15	i def have it noticed it the other day thought it was the radio __________________ 2009 blk 370z=SOLD Now drives... SRT!!

04-13-2010, 06:33 PM	#32 (permalink)
hybridnation Base Member Join Date: May 2009 Location: queens n.y Posts: 49 Drives: base 370z red Rep Power: 15	its the ecu..

04-13-2010, 09:00 PM	#33 (permalink)
Csquared Enthusiast Member Join Date: Mar 2010 Location: Hong Kong Posts: 302 Drives: 09 Nissan 370z Y 7sp Rep Power: 15	Swaped out my ECU, noise is gone. They wouldn't give me any info on the ecu they changed, just that it was a brand new 2010 one.

04-14-2010, 11:38 AM	#35 (permalink)
dudafunk Enthusiast Member Join Date: Nov 2009 Location: Long Island, NY Posts: 421 Drives: '09 370z Base Red AT Rep Power: 15	Csquared, I read that the ECU needs to be swapped from the model ending in B to A (or maybe vice versa), but can you share your experience with the service department, how you went about discussing it with them since ther's no service bulleteins... As you know service depts always like to play games and blow you off unless you come on strong with technical details and confidence. I want to just get this resolved in one blow - how did you go about talking about it? Any details appreciated.

04-14-2010, 11:45 AM	#36 (permalink)
dudafunk Enthusiast Member Join Date: Nov 2009 Location: Long Island, NY Posts: 421 Drives: '09 370z Base Red AT Rep Power: 15	PS: I also read about some people saying the noise was still there after replacing the ECU - I WOULDN"T BE SURPRISED that they were just "told" it has been replaced by the dealership and no work was actually done, which is why the noise is still there. How can we get real proof (conveniently, except for taking the car apart ourselves to match the model!) that it is actually changed.. maybe asked to be shown the part before the car goes in for the swap?

04-14-2010, 09:32 PM	#38 (permalink)
Csquared Enthusiast Member Join Date: Mar 2010 Location: Hong Kong Posts: 302 Drives: 09 Nissan 370z Y 7sp Rep Power: 15	I'll let you know what I did. First off I'm in Hong Kong so it might be slightly different when you go to your dealers. Well I took my car into service and I explained the situation to the service manager, but I told him that I want to get a technician in the car with me to show him the problem. He said this was fine but I would have to leave the car there because it was lunch time and they were out. I told him that I wanted to be in the car with the tech to make sure he hears it. So I came back later in the day and went out with the tech to drive around the block. The tech could hear it but he wasn’t sure what the problem was. We went back and I sat down with the tech and the service manager. I made sure the tech said to the service manager that he heard a high pitched sound coming from the passenger side of the car. (I was not sure where the ECU was but now I can tell you it’s close to the glove box. If you get either the service manager or the tech with you, point that out to them, as in the sound is coming from the glove box area). Once I got them both to acknowledge the problem I asked them what they thought it was. They both said they have no idea as they haven’t heard any cases here in Hong Kong. (We don’t have that many Zs running around cause they are so expensive here, people here love status symbols and you can get a z4 23i for 70k hkd less, I have the only yellow Z in hk!). I then explained to them it’s the ECU, that I have done a bunch of research and have forum posts explaining that swapping out the ECU fixed the problem. I also gave them links to all these threads. I then dropped off the car and went back to work. They said they would check if they have spare ECUs lying around to test. I told them that I would not accept this as it seems to be a universal problem with 2009 ECUs, that if they tried they had to get a brand new one, manufactured for the newest 2010 Zs. I called them back later and asked them what they thought. They responded saying that they read all the treads but they could not just go ahead and get a new ECU from Nissan as it is such an expensive piece of hardware. They told me they would have to do a couple more tests to gather enough information to prove to Nissan, or the dealership since I was the only case in Hong Kong, that it was most likely the ECU. I said fine and asked them what tests they had to do. They tested the speakers but unplugging them all, then the fuel pump system. They then came back and said they tried insulating the ECU and the noise was not as loud so it is very likely the ECUs problem. I went back to get my car and they said they will file a report and order a new part from Japan and would I can come back when I they received it. Went back a week and a half later and got the new ECU. I asked them for the serial numbers of the ECU but they wouldn’t give it to me but they did say that the new ECU had a completely different Serial number from my original one. I’m not sure how you can check to make sure they made a change. I guess there are a few things you can do to try. First, record or ask for the original serial when you first go in. Then ask them to show you the ECU before they swap it in, and they should also have records of getting a new ECU from Nissan because Nissan should reimburse them if it is a warranty problem. Also since it’s a new ECU it should reset all your trip counters, MPG average speed ETC. So check that once you get your car back. This is only a last ditch method since they could simply reset your original ECU and this would happen. Okay I hope this helped out no time to read over it cause I’m at work. If you need any more infor let me know.

04-15-2010, 08:18 AM	#39 (permalink)
dudafunk Enthusiast Member Join Date: Nov 2009 Location: Long Island, NY Posts: 421 Drives: '09 370z Base Red AT Rep Power: 15	Happy for you CSquared.. . if only there were cases liek these in the US I'd go right down to the dealership! Congratulations. Hoping to find a case in the US like this that ended successfully!

04-15-2010, 07:09 PM	#40 (permalink)
Prawnfret Base Member Join Date: Mar 2010 Location: Singapore Posts: 5 Drives: 08 Nissan 370z Y AT Rep Power: 15	thanks for sharing...i will try this with my dealer in singapore soon

04-17-2010, 08:45 AM	#43 (permalink)
UNKNOWN_370 A True Z Fanatic Join Date: Jul 2009 Location: ny'r livn in tx Posts: 8,687 Drives: well over 130m.p.h. Rep Power: 14857	When are the pitch threads going to end??? There are more pitch and oil cooler threads than anything on this forum than anything. Geez.