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I have no issue paying sale tax. The issue is that when I returned the battery core, they only want to refund the charge for the core which was $15,
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A True Z Fanatic
Join Date: Oct 2014
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I have no issue paying sale tax. The issue is that when I returned the battery core, they only want to refund the charge for the core which was $15, but not the sale tax I paid for the core.
My sale receipt has 2 separate charges, one for the new battery ($98) and one for the core ($15) and I paid sale tax on both. So why am I not getting the sale tax back when I return the core. some additional info - I purchased the battery via pepboy.com with the option to pay in the store (store pickup). If I select the store install option for the battery which is free, I only get charged for the new battery ($98) plus sale tax. No additional charge for the core or the core sale tax. So why am I not charged for the sale tax for the core in this case? The real concern is that their system is set up to charge sale tax for the core and exclude the sale tax refund when customers bring back the core. I am sure many customers are NOT aware of this issue. So who keeps the sale tax in this case? This can be a major issue if they do that with all the stores. Consumer fraud for shortchanging customers? Quote:
Last edited by nis350; 10-07-2017 at 10:30 AM. |
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