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Originally Posted by nis350 You're correct.. The 'know it all' attitude and talking down to customers is the norm for some a$$holes working in among the auto part industry. Fixed
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10-10-2017, 08:49 PM
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#1 (permalink) | |
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A True Z Fanatic
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Quote:
As someone that worked behind the counter at multiple Autozones and Napas I can tell you the number of "know it all" customers far out numbers the few "know it all" employees.
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10-11-2017, 01:48 PM
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#2 (permalink) |
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Base Member
Join Date: Aug 2012
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I bought a battery from PepBoys 10 year warranty. After 2 years battery went bad. Took the battery back to PepBoys. They told me come back in an hour while we charge the battery. WTF. Went back and of course of the batter did charge. Your battery is OK. (BS). Had to put the battery back in the car. (this was my VW) took car to dealer and of course the batter was bad. Never buy a battery from PepBoys.
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10-12-2017, 12:06 AM
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#3 (permalink) | |
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A True Z Fanatic
Join Date: Oct 2014
Location: socal
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well, the main difference is that the people behind the counter get paid because of the customers.... If they can't provide the proper customer service, perhaps they should seek other job opportunities.
BTW: I wouldn't call them a-hole, but I suppose you'd know better with your experience. Quote:
Last edited by nis350; 10-12-2017 at 01:11 AM. |
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