One of our forum members getting screwed over by a dealership

[ZHighlander]

Originally Posted by Isamu

Wow..the dealership straight lied on a response to a review on google.

Link to review?

[ChaseZ]

Originally Posted by ZHighlander

Link to review?

Can't link to reviews directly but Google 'ryan nissan google review' and then select More Reviews and you will see it.

[Isamu]

Originally Posted by ChaseZ

Can't link to reviews directly but Google 'ryan nissan google review' and then select More Reviews and you will see it.

I still can't believe they straight lied.. smh

[Leingod]

Did anyone forward any of this to Jalopnik? They usually bring out pitchforks real quick when a dealership screwes with a customer.

[DeliriousClam]

Originally Posted by Leingod

Did anyone forward any of this to Jalopnik? They usually bring out pitchforks real quick when a dealership screwes with a customer.

I have twice

[Isamu]

Originally Posted by Leingod

Did anyone forward any of this to Jalopnik? They usually bring out pitchforks real quick when a dealership screwes with a customer.

consider emailing Steve Lehto. he writes for Jalopnik.. and I am sure he would do a piece if some people asked him too

[Ronin06]

Originally Posted by Isamu

consider emailing Steve Lehto. he writes for Jalopnik.. and I am sure he would do a piece if some people asked him too

You might also want to try contacting Nissan corporate. They will have a US branch responsible for their operations here. The people to locate are those responsible for dealerships.

The inquiry coming from corporate that controls who gets dealership rights may have some impact.

[Isamu]

Originally Posted by Ronin06

You might also want to try contacting Nissan corporate. They will have a US branch responsible for their operations here. The people to locate are those responsible for dealerships.

The inquiry coming from corporate that controls who gets dealership rights may have some impact.

Nissan wasn't any help. They told me that they have no control over the dealership

[ChaseZ]

Originally Posted by Isamu

Nissan wasn't any help. They told me that they have no control over the dealership

They lied.

I assume the Service Dept is the responsible party at the other end. Nissan Corp owns 50% of it.

If this goes to court or even in that direction make sure they are named as defendants as well, not just the dealer.

Hell, name the Service Advisor and the Tech. Everyone you talked to or had any sort of care and/or control over the car from the moment you rolled in. Shotgun approach. Let the Ryan's explain to the judge why they shouldn't be named. Remember they have a whole lot more exposure here than you do. You can make it real expensive in a hurry for them to try and defend this thing. Sure, they can afford it but the cost will surpass that of the damages to the car in a hurry.

[snowsurfdirtx]

what a clusterfuck. sorry to hear they're being shady about it man. hopefully between here, zilvia and the military community speaking up they'll realize they ****** up and do you solid on it. good luck man, hopefully it's done before the crap weather returns

[madeinjapan]

all those zilvia guys are giving them 5 star reviews now

[birdman71]

Originally Posted by madeinjapan

all those zilvia guys are giving them 5 star reviews now

that is a bit f****d

[DeliriousClam]

Originally Posted by birdman71

that is a bit f****d

they're not

[birdman71]

Originally Posted by DeliriousClam

they're not

Good, thought I was going to have to make an account over there and knock some heads together lol

Disagreeing with something like this on a public forum is one thing, trying to fix what reputation that dealership still has in spite of their opinions on Isamu's situation is complete BS and I would have a few choice words for them.

We are trying to do as much as possible help Isamu out here and having a bunch of "kids" screwing with what we are able to do is BS.


Speaking of which, I went to my shop on Thursday 6/16/16 and talked to my service guys (does bolt ons, asthetics, service, no engine drops, tranny/clutch work) at 168 Motoring about everything and he had the following things to say after giving me a very shocked look most of the time:

RE- mechanic not being able to re-create brake failure due to brake line fluid leak in service bay, needed to take vehicle on test drive at highway speeds to test. Engine bay caught fire after test drive in service bay.

"We never take our customers cars out for a test drive at highway speeds because is unnecessary. Not only that you have no brakes... so why take the car out at highway speeds? You wouldn't be able to stop.
There's no situation that would help a vehicle with a known brake fluid leak on a test drive, period."

I asked him what the dealership should have done to prevent this;

"They should have fixed the brake line, cleaned the engine bay from any brake line fluid and residue, filled the brake lines, waiting for any sort of leak to form. If no leak formed, then take it for a test drive to make sure that after braking usage there was still no leak formed. Not to highway speeds though."

I asked him if that was the same thing he would do the same thing the dealership did or if he would do it the way he just said.

He said "The way I just said is the only way it should have been done"

Don't have a document written up, but hope it helps!

[Leingod]

I just sent out an email to Jalopnik, Steve Lehto, and a few other attorney friends to see what they say. I'll try to stop by my local shop tonight to talk with my personal auto tech.