Someone broke my lock pillar finisher

quarryninja · 04-27-2016, 12:49 PM

Hey guys, I just discovered this unpleasant surprise and thought I would share my pain to help with the grieving process or maybe even get some advice.

So the other day while washing my car I noticed that the black shiny plastic part next to the driver’s side window (lock pillar finisher according to the service manual) was looking a bit weird, it looked like it had a gap on the top right corner, so I decided to move it to the correct position but it felt loose. Upon further inspection I found out that the top clip was broken ("Pawl" according to the diagram, I don't even know what that is

), not only that but it had some silicone to “hold it in place”

.

Obviously I didn't break it, so I’m only left with two options of where this could have happened.

1.When I took it to get the clear bra on
2.At the dealer

I first called the clear bra place and asked the owner about it, and he said that he had noticed it and that the part was already like that when they got the car. (They added clear bra to those parts as well so that how they could have known). To be honest it seems weird that they could have broken that part because they have no reason to remove it or apply pressure. Anyway they denied that they had something to do with it and I can only trust them because I have no real evidence.

So my next stop is going to be the dealer, I'm still not sure how to handle it. I don't know if I should just state that the car came like that and make a big fuss about it, or remove the silicon and say that it just broke and file it as a warranty claim.

If none of those work I'm looking at $63 to buy and replace the part myself.

So that’s my story. Any comments? Advice?

FairladyZ40th · 04-27-2016, 01:15 PM

Quote:

Originally Posted by quarryninja

Hey guys, I just discovered this unpleasant surprise and thought I would share my pain to help with the grieving process or maybe even get some advice.

So the other day while washing my car I noticed that the black shiny plastic part next to the driver’s side window (lock pillar finisher according to the service manual) was looking a bit weird, it looked like it had a gap on the top right corner, so I decided to move it to the correct position but it felt loose. Upon further inspection I found out that the top clip was broken ("Pawl" according to the diagram, I don't even know what that is

), not only that but it had some silicone to “hold it in place”

.

Obviously I didn't break it, so I’m only left with two options of where this could have happened.

1.When I took it to get the clear bra on

2.At the dealer

I first called the clear bra place and asked the owner about it, and he said that he had noticed it and that the part was already like that when they got the car. (They added clear bra to those parts as well so that how they could have known). To be honest it seems weird that they could have broken that part because they have no reason to remove it or apply pressure. Anyway they denied that they had something to do with it and I can only trust them because I have no real evidence.

So my next stop is going to be the dealer, I'm still not sure how to handle it. I don't know if I should just state that the car came like that and make a big fuss about it, or remove the silicon and say that it just broke and file it as a warranty claim.

If none of those work I'm looking at $63 to buy and replace the part myself.

So that’s my story. Any comments? Advice?

Hold dealer responsible. They'll always try and screw customers just to save some dollars. Never trust the stealership, plus it sucks to think you go in with a bright attitude all happy to get a car and the. You get this kind of crap from them? Sucks.

Also, if the clear bra place noticed it did they take any pictures of that being like that already? And why didn't they notify you immediately when they noticed it? I'd think that to CYA (or in their case theirs) they'd call you and let you know that there's a prob with the car as to eliminate the possibility of the customer getting suspicious with them??? Idk my thoughts.

kenchan · 04-27-2016, 01:37 PM

use some VHB tape.

quarryninja · 04-27-2016, 01:41 PM

Quote:

Originally Posted by FairladyZ40th

Also, if the clear bra place noticed it did they take any pictures of that being like that already? And why didn't they notify you immediately when they noticed it? I'd think that to CYA (or in their case theirs) they'd call you and let you know that there's a prob with the car as to eliminate the possibility of the customer getting suspicious with them??? Idk my thoughts.

My thoughts exactly. That would have been the right thing to do IMO, that's why I can't completely discard the possibility of them having something to do with it, but like I said I also don't have any solid proof

kenchan · 04-27-2016, 01:43 PM

if walked into a hair salon with a bald spot on ur head, they're not going to point dat out to u even if they noticed it.

kenchan · 04-27-2016, 01:43 PM

or like...hey, u got a fugly face, just letting u know before we do any work on ur hair..

quarryninja · 04-27-2016, 01:54 PM

Lol

Well they should. If you're fugly and don't know it someone should let you know haha

kenchan · 04-27-2016, 01:57 PM

get some VHB tape and stack it as needed. should fix it up nicely.

FairladyZ40th · 04-27-2016, 02:14 PM

Quote:

Originally Posted by quarryninja

Lol

Well they should. If you're fugly and don't know it someone should let you know haha

Hahaha I see the point being made XD but I've seen it done a million times in mechanics cases man. They must let you know in order for them to cover their ***. I do it all the time in construction, if your car is broken near a place I'm going to be working on then I'd rather let the person know before I do anything. A beauty salon and a mechanic or body shop is very different.

Alternatively I'd use this opportunity to get better pillars? Say some carbon fiber? Lol

DavidZ370 · 04-27-2016, 03:20 PM

SMFH it's 60 bucks dude, go buy a new one /thread

Sent from my iPhone using Tapatalk

DavidZ370 · 04-27-2016, 03:21 PM

Lmfaoooo when I saw the price I couldn't help but die laughing, you made it seem like so expensive and then "63 bucks" hahahahaha

Sent from my iPhone using Tapatalk

quarryninja · 04-27-2016, 03:27 PM

I never said it was expensive. I clearly stated the price and said I would buy it if my other options don't work.

If that's your take on thing well then OK, but just to be clear it's not about the price, I know it's not expensive but it's a brand new car why should I have to pay for things I didn't brake.

DavidZ370 · 04-27-2016, 03:28 PM

Quote:

Originally Posted by quarryninja

I never said it was expensive. I clearly stated the price and said I would buy it if my other options don't work.

If that's your take on thing well then OK, but just to be clear it's not about the price, I know it's not expensive but it's a brand new car why should I have to pay for things I didn't brake.

Go buy new one.

Sent from my iPhone using Tapatalk

quarryninja · 04-27-2016, 03:31 PM

Trips · 04-27-2016, 04:18 PM

If there's nothing cosmetically wrong with it just get some VHB tape like Kenchan suggested.

But again it's a brand NEW 2016.

Personally I'd just replace it.

04-27-2016, 12:49 PM	#1 (permalink)
quarryninja Base Member Join Date: Feb 2016 Location: Aguascalientes, MX Age: 34 Posts: 34 Drives: 2016 PW 370z M6 Rep Power: 9	Someone broke my lock pillar finisher Hey guys, I just discovered this unpleasant surprise and thought I would share my pain to help with the grieving process or maybe even get some advice. So the other day while washing my car I noticed that the black shiny plastic part next to the driver’s side window (lock pillar finisher according to the service manual) was looking a bit weird, it looked like it had a gap on the top right corner, so I decided to move it to the correct position but it felt loose. Upon further inspection I found out that the top clip was broken ("Pawl" according to the diagram, I don't even know what that is ), not only that but it had some silicone to “hold it in place”. Obviously I didn't break it, so I’m only left with two options of where this could have happened. 1.When I took it to get the clear bra on 2.At the dealer I first called the clear bra place and asked the owner about it, and he said that he had noticed it and that the part was already like that when they got the car. (They added clear bra to those parts as well so that how they could have known). To be honest it seems weird that they could have broken that part because they have no reason to remove it or apply pressure. Anyway they denied that they had something to do with it and I can only trust them because I have no real evidence. So my next stop is going to be the dealer, I'm still not sure how to handle it. I don't know if I should just state that the car came like that and make a big fuss about it, or remove the silicon and say that it just broke and file it as a warranty claim. If none of those work I'm looking at $63 to buy and replace the part myself. So that’s my story. Any comments? Advice?

04-27-2016, 01:37 PM	#3 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	use some VHB tape. madwi and Memphis370Z like this.

04-27-2016, 01:43 PM	#5 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	if walked into a hair salon with a bald spot on ur head, they're not going to point dat out to u even if they noticed it. onzedge, Memphis370Z, Wheels3309 and 1 others like this.

04-27-2016, 01:54 PM	#7 (permalink)
quarryninja Base Member Join Date: Feb 2016 Location: Aguascalientes, MX Age: 34 Posts: 34 Drives: 2016 PW 370z M6 Rep Power: 9	Lol Well they should. If you're fugly and don't know it someone should let you know haha kenchan and FairladyZ40th like this.

04-27-2016, 01:57 PM	#8 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	get some VHB tape and stack it as needed. should fix it up nicely. madwi likes this.

04-27-2016, 01:43 PM	#6 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	or like...hey, u got a fugly face, just letting u know before we do any work on ur hair..

04-27-2016, 03:20 PM	#10 (permalink)
DavidZ370 A True Z Fanatic Join Date: Oct 2013 Location: [= Posts: 1,065 Drives: 17' CWP STI Rep Power: 22	SMFH it's 60 bucks dude, go buy a new one /thread Sent from my iPhone using Tapatalk

04-27-2016, 03:21 PM	#11 (permalink)
DavidZ370 A True Z Fanatic Join Date: Oct 2013 Location: [= Posts: 1,065 Drives: 17' CWP STI Rep Power: 22	Lmfaoooo when I saw the price I couldn't help but die laughing, you made it seem like so expensive and then "63 bucks" hahahahaha Sent from my iPhone using Tapatalk

04-27-2016, 03:27 PM	#12 (permalink)
quarryninja Base Member Join Date: Feb 2016 Location: Aguascalientes, MX Age: 34 Posts: 34 Drives: 2016 PW 370z M6 Rep Power: 9	I never said it was expensive. I clearly stated the price and said I would buy it if my other options don't work. If that's your take on thing well then OK, but just to be clear it's not about the price, I know it's not expensive but it's a brand new car why should I have to pay for things I didn't brake.

04-27-2016, 03:31 PM	#14 (permalink)
quarryninja Base Member Join Date: Feb 2016 Location: Aguascalientes, MX Age: 34 Posts: 34 Drives: 2016 PW 370z M6 Rep Power: 9

04-27-2016, 04:18 PM	#15 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland, Ca Posts: 8,728 Drives: 🔰 Rep Power: 10	If there's nothing cosmetically wrong with it just get some VHB tape like Kenchan suggested. But again it's a brand NEW 2016. Personally I'd just replace it. __________________

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