High-Pitched Frequency Update

Apoc370z · 11-10-2011, 02:26 AM

Quote:

Originally Posted by kenchan

let me guess.... you dont have a gf?

omg be nice

semtex · 11-10-2011, 11:32 AM

Quote:

Originally Posted by kenchan

let me guess.... you dont have a gf?

You have been repped, sir!

kenchan · 01-21-2011, 03:24 PM

yep, the old CRT TV sound spearfish mentioned is a very good discription of wat this noise sounds like. i heard it on the first test drive. im glad i didnt buy that car and got a different color instead.

EL Diablo · 01-22-2011, 10:07 AM

I swear I am hearing the sound as well.
I have a 2010 with only a few hundred miles on it.
I'll double check today,

Funny I had the sound when I had my '04 350z too.

kayess · 06-19-2011, 08:30 AM

I had this noise from day one from when i bought the car...but i thought it was just me hearing things...o_o

murphman · 06-19-2011, 09:33 AM

had mine fixed this past march. dropped the car off they looked it over but couldnt understand why it was making the noise. I told them what i read on here so they called nissan and orderd a new ecm. Came back a week later to have it installed, no problem since.

Corbitt · 06-20-2011, 07:23 AM

I'm having mine replaced this Thursday or Friday. I don't think I could have talked them into it being the ECU, but I mentioned for them to call into the Tech line as mentioned throughout this thread. As soon as the tech mentioned a high pitch noise coming from the glove box area, the tech line told him to order a new ECU. The call into the tech line for my service tech was very short. Hopefully this fixes the noise. Tech line mentioned that it was a transistor in the ECU.

Thanks

Stosh Rickles · 11-09-2011, 02:18 PM

FYI, I just got mine resolved... here's how the process/timeline went down:

July: Brought the car into a dealer to confirm the issue. The tech could not hear anything and said Nissan Corporate has no record of such an issue. I asked them if the could put another tech in the car since it's not something everyone can hear, but they felt it wouldn't make a difference. They suggested I contact Nissan Consumer Affairs if I was unsatisfied with the decision.

August: I contacted Nissan Corporate Consumer Affairs and notified them of the issue. They sided with the dealer and stated that if the dealer can't identify the problem, they have no reason to continue the investigation. I expressed my displeasure with that line of thinking both on the phone and via the survey I received after the fact. No one contacted me to follow up, so I assumed I was screwed and gave up.

October: I got extremely lucky and randomly met a guy who works at Nissan Corporate and he quickly sent my issue over to the tech engineering team. They pushed the issue internally and I soon got a call from someone in customer service who set up an appointment for me to send the car back to the same dealer who said the issue didn't exist.

November: The dealer had the car for the day, and called me to confirm that they could indeed hear the issue and agreed it was the ECU. They got the part in, and I just picked the Z up last night to find that the noise is gone and the service report reads, "Install & Program Update ECU."

Based on the experience, my impression is that there are probably plenty of people at Nissan who individually care about resolving this issue once they hear it exists, but as a corporation, Nissan is aware of the issue and wants to pretend it does not exist. I don't see how else the same exact dealer who saw no issue originally would, on second attempt, need only a few hours to confirm the issue and correctly identify its source.

kenchan · 11-09-2011, 02:25 PM

good to hear stosh.

have to remember that folks that pickup the call at nissan corporate could be part-timers or someone with only associate level skills that just comes to work and goes home with their little paycheck.

only ones that really care about their customers or business practice will take the necessary steps to make it right for you.

ZForce · 11-09-2011, 11:47 PM

Stosh, glad it got resolved, NNA can be a stickler to deal with...and that sound byte is ear piercing.

roplusbee · 11-10-2011, 01:56 AM

Awesome. Now that my TT setup is being installed, I am screwed. I can see how this is gonna go.....

I hope the dealer in my area is mod friendly.

zrider · 09-28-2010, 02:22 PM

got mine fixed!!! so relieved! apparently there is a bulletin !

m4a1mustang · 09-28-2010, 02:30 PM

Quote:

Originally Posted by zrider

got mine fixed!!! so relieved! apparently there is a bulletin !

What dealership ended up fixing yours?

zrider · 09-28-2010, 02:32 PM

Quote:

Originally Posted by m4a1mustang

What dealership ended up fixing yours?

passport nissan of alexandria. I made another thread with a picture of the receipt ,stating see ecm bulletin, check it out.

doubleG370Z · 10-21-2010, 12:58 PM

Quote:

Originally Posted by zrider

passport nissan of alexandria. I made another thread with a picture of the receipt ,stating see ecm bulletin, check it out.

where??? this noise must be making me blind

01-22-2011, 10:07 AM	#4 (permalink)
EL Diablo Base Member Join Date: Dec 2010 Location: USA Posts: 91 Drives: Not a 370Z Rep Power: 16	I swear I am hearing the sound as well. I have a 2010 with only a few hundred miles on it. I'll double check today, Funny I had the sound when I had my '04 350z too. maro likes this.

06-19-2011, 09:33 AM	#6 (permalink)
murphman Track Member Join Date: Dec 2009 Location: houston Posts: 611 Drives: 370z Tour Black 7AT Rep Power: 18	had mine fixed this past march. dropped the car off they looked it over but couldnt understand why it was making the noise. I told them what i read on here so they called nissan and orderd a new ecm. Came back a week later to have it installed, no problem since. __________________ Mod List: FI 18" CBE// Eibach Springs// Rear Camber kit// Ingen CAI//

11-10-2011, 01:56 AM	#11 (permalink)
roplusbee A True Z Fanatic Join Date: Dec 2009 Location: Killeen, TX Posts: 2,360 Drives: 2007 350Z NISMO Rep Power: 24	Awesome. Now that my TT setup is being installed, I am screwed. I can see how this is gonna go..... I hope the dealer in my area is mod friendly. __________________ 2007 350Z NISMO #0618: Zerolift \| UPREV \| F.I. \| Greddy \| Competition Clutch \| Injector Dynamics \| Aeromotive \| Pioneer \| JL

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01-21-2011, 03:24 PM	#3 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141522	yep, the old CRT TV sound spearfish mentioned is a very good discription of wat this noise sounds like. i heard it on the first test drive. im glad i didnt buy that car and got a different color instead.

06-19-2011, 08:30 AM	#5 (permalink)
kayess Base Member Join Date: Dec 2010 Location: Virginia Posts: 185 Drives: 10 Nissan 370z MB M6 Rep Power: 16	I had this noise from day one from when i bought the car...but i thought it was just me hearing things...o_o

06-20-2011, 07:23 AM	#7 (permalink)
Corbitt Base Member Join Date: Jun 2010 Location: Ft Worth Posts: 41 Drives: Everyone Crazy Rep Power: 16	I'm having mine replaced this Thursday or Friday. I don't think I could have talked them into it being the ECU, but I mentioned for them to call into the Tech line as mentioned throughout this thread. As soon as the tech mentioned a high pitch noise coming from the glove box area, the tech line told him to order a new ECU. The call into the tech line for my service tech was very short. Hopefully this fixes the noise. Tech line mentioned that it was a transistor in the ECU. Thanks

11-09-2011, 02:18 PM	#8 (permalink)
Stosh Rickles Base Member Join Date: Jun 2011 Location: Pittsburgh Posts: 31 Drives: 370Z Touring/Sport Rep Power: 15	FYI, I just got mine resolved... here's how the process/timeline went down: July: Brought the car into a dealer to confirm the issue. The tech could not hear anything and said Nissan Corporate has no record of such an issue. I asked them if the could put another tech in the car since it's not something everyone can hear, but they felt it wouldn't make a difference. They suggested I contact Nissan Consumer Affairs if I was unsatisfied with the decision. August: I contacted Nissan Corporate Consumer Affairs and notified them of the issue. They sided with the dealer and stated that if the dealer can't identify the problem, they have no reason to continue the investigation. I expressed my displeasure with that line of thinking both on the phone and via the survey I received after the fact. No one contacted me to follow up, so I assumed I was screwed and gave up. October: I got extremely lucky and randomly met a guy who works at Nissan Corporate and he quickly sent my issue over to the tech engineering team. They pushed the issue internally and I soon got a call from someone in customer service who set up an appointment for me to send the car back to the same dealer who said the issue didn't exist. November: The dealer had the car for the day, and called me to confirm that they could indeed hear the issue and agreed it was the ECU. They got the part in, and I just picked the Z up last night to find that the noise is gone and the service report reads, "Install & Program Update ECU." Based on the experience, my impression is that there are probably plenty of people at Nissan who individually care about resolving this issue once they hear it exists, but as a corporation, Nissan is aware of the issue and wants to pretend it does not exist. I don't see how else the same exact dealer who saw no issue originally would, on second attempt, need only a few hours to confirm the issue and correctly identify its source.

11-09-2011, 02:25 PM	#9 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141522	good to hear stosh. have to remember that folks that pickup the call at nissan corporate could be part-timers or someone with only associate level skills that just comes to work and goes home with their little paycheck. only ones that really care about their customers or business practice will take the necessary steps to make it right for you.

11-09-2011, 11:47 PM	#10 (permalink)
ZForce A True Z Fanatic Join Date: Jul 2009 Location: Roseville, CA Posts: 2,359 Drives: 09 370Z Tour + Sport Rep Power: 22	Stosh, glad it got resolved, NNA can be a stickler to deal with...and that sound byte is ear piercing.

09-28-2010, 02:22 PM	#12 (permalink)
zrider Base Member Join Date: Oct 2009 Location: Alexandria, VA Posts: 175 Drives: 2009 370z Black M/T Rep Power: 17	got mine fixed!!! so relieved! apparently there is a bulletin !