My neighbor works for UPS and he said a damaged wheel would be on the seller. He also said complainers can go to FedEx which is bad business. sorry to hear. I would do the visa thing for an option. wish you well
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So it looks like UPS has agreed to pay for the wheel....I think, however they want to get a hold of the shipper but they said they were not able to do so and now the shipper must contact them. I also tried calling FB today and their lines just rang and rang and rang in a closed loop...this is getting very frustrating very quickly. I think I will contact PayPal/Visa.
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Meet the Staff at Fred Beans Nissan I'd be inclined to also dispute through visa as mentioned just to cover you if they don't, or to help nudge them in the direction of making it right quickly. |
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Hopefully everything gets sorted out! |
Thanks for all the advice and support everyone. I'll keep you guys posted.
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Well, after calling the Nissan dealer's parts department (separate from FB Nissan Parts apparently) they basically told me "Uhh, yeah I'm not sure what we can do, that division is closed down and no one works in that department anymore, They don't order their parts from us they get them direct from Nissan and is treated as a different company, but we'll have someone look into it and call you"....F it, I made a claim with PayPal for the one wheel, we'll see if I get my money back...hopefully they haven't emptied their PayPal account out by now.
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Man. This is some bs. I hate to see you get hosed for this.
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Hopefully you added the shipping cost too, not just the wheel price. Such a shitty deal
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I know that you do not want to dish out anymore cash, but consider getting the wheel refinished. I have heard that it is about $100-$125 for one wheel. Hopefully everything will work out for you.
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man! this is trusting just to read this crap. I would go directly to the owner and also Visa.
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