The carmax and carfax fight (will update regularly)

BamBamZ · 11-05-2015, 11:02 AM

Thanks everyone, I have info on 3 lawyers that specialize in this kind of thing.. Auto check which is what carmax uses comes up clean while Carfax shows an accident...

Here's a message I got this morning

Quote:

Good morning Alan, thanks so much for this update and for keeping us in the loop with the info on the body shop inspection. We were in communication with our management team in Modesto who informed us that they wanted to inspect the vehicle for the frame damage you mentioned as well. I understand that you did speak with our management team on this yesterday. Please let me know any further questions you may have on the resolution as I know our Modesto team was eager to connect further. - Curt

And my response

Quote:

They looked at it, admitting they could tell it was in a right front impact and that it was obvious I didn't cause the cracks in the bumper reinforcement beam as the front end was still intact except for the missing parts I know about now. The mechanic started off by saying they look for cracks or dents in the bumper reinforcement bar as soon as he got the car on the lift and was showing me what to check for, to where I pointed out the cracks in the front... The guy "Francis" told us about a Porsche Boxster they just sold that had a major front end hit but they couldn't tell because how well the impact was repaired, but that a service tech recognized the car from his previous job, so they had to buy it back although they couldn't tell everything firewall forward was replaced... Since my cars accident took place 6 years ago with less than 8k miles I wouldn't be surprised if the right front suspension was all replaced but we wouldn't be able to tell because at 8k miles the undercarriage is still clean... He also said its common to sell previously wrecked cars without knowing of it... But ultimately. All he offered was to replace the bumper reinforcement bar... But that he wasn't part of sales or anything other than the service department so he offered no real resolution to the problem of me buying a car with the lie it had a clean history of no prior accidents.

If I buy another used car I'm definitely having it inspected in and out by my mechanic.

njobe89 · 11-05-2015, 01:27 PM

Quote:

Originally Posted by GZ3

carmax is the worst auto dealer you can ever go too

this will be a hard thing to win. carfax isn't always updated and some things get reported later. they (whoever fixed the car the first time) probably didn't report it till it showed up on carfax. when i had my car, i had the side hit and had the door replaced, it was private property and no police was involved and it never showed up on carfax. however, i ended up rear ending a car going 5mph and got spider web cracks in my paint on the front bumber, it was on the road. i got a ticket and it showed up on carfax as front end damage.

you may be able to win something here, but you will waste a lot of time and money for the lawyer.

i honestly don't know what i would do in the scenario that you are in.

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