major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

neveucd · 12-21-2015, 05:49 PM

Quote:

Originally Posted by birdman71

If the boxes were intact and I know Rich wraps the hell out of it with bubble wrap and tapes it in multiple sections. He's a bit OCD like that and wouldn't ever send out a broken part. When I bought my spoiler, he sent me a pic of a tiny imperfection in the clear coat and had it sent back to be re-buffed and cleared.

Could be that the shipping company was not careful with it. I have seen multiple security came footages of those workers throwing the packages literally as hard as they can. They even try tossing the big packages as far as they can.

People are getting their parts slowly, but surely. Rich is working on it. Remember if you file a paypal claim and they return your money, you have to return the replacement item if it already is shipped already.

And they are still using the same exact shipper unfortunately for me.

. I understand that if I filed a claim and got a refund, I'm liable to return what has shipped...but that's if anything has shipped in the first place. So far nothing. And as others have mentioned, as soon as that claim goes through, they magically ship the product. Funny how that works out. I'd just appreciate it, if they gave some realistic/truthful information and not just more of the same

I've received weekly. That way I'd know what to expect and could prepare thy

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