The New "What did you do with your Z today" (with off topic replies) XXXIII

redondoaveb

You must have been cringing when you were opening the box.

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Fast Intentions "Stage Seb" twin turbo #098- Specialty Z/Tial-Xonarotor/CJM/Ecutek/HKS/KW/SPL/Hotchkis/Rohana/Toyo
750whp/700ft.lbs

BettyZ

Bro... I figured they had packaged the inside securely so I was like "well, that's what outer boxes are for." And there were no rips in the weak-*** cellophane cover inside. The freight guy and I were peeling the cello off and I was like "looking good, it's so beautiful, looking good, uh oh, uh oh, what the sweaty tugjob Jesus is that?!" Then him and I looked at each other like "well.. f*ck."

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'14 MB Nismo | Boost Lab 6870 1.32 AR 553 HP / 471 ft.-lbs.
Betty Mods

redondoaveb

That really sucks. Since you opened it in front of the freight company couldn't you have refused to accept it? Did you file a claim with the freight company?

__________________
Fast Intentions "Stage Seb" twin turbo #098- Specialty Z/Tial-Xonarotor/CJM/Ecutek/HKS/KW/SPL/Hotchkis/Rohana/Toyo
750whp/700ft.lbs

BettyZ

The packing list had a section on damages. First time I ever read one of those and thank God I did lol. If you refuse acceptance, you waive your right to a claim. I accepted it as damaged, with the specific damage noted on the form. The carrier will send out a damage inspector and then pay the claim to Seibon or THM, forget which.

Called THM before I signed and their customer service guy was very helpful in telling me what to do. Told him I wanted a replacement rather than a refund. I'm in a bit of a time crunch as I leave for a 3 week road trip in 12 days. He said they should be able to get me a new hood by next Friday. If that one is also damaged, I have half a mind to make a road trip detour to City of Industry, pick up a hood at Seibon's warehouse, and install the damn thing in their parking lot lol

Sent from my SM-G955U using Tapatalk

__________________
'14 MB Nismo | Boost Lab 6870 1.32 AR 553 HP / 471 ft.-lbs.
Betty Mods

redondoaveb

Sounds like you did everything correctly. It's a good thing you opened it in front of the freight guy. Good to see THM working with you to get it resolved in a timely manner.

__________________
Fast Intentions "Stage Seb" twin turbo #098- Specialty Z/Tial-Xonarotor/CJM/Ecutek/HKS/KW/SPL/Hotchkis/Rohana/Toyo
750whp/700ft.lbs

BettyZ

Thanks. Let that be a lesson to everyone - if it's a freight carrier, inspect everything before you sign. And READ THE PACKING LIST. I would have rejected the shipment had I not read the terms on the packing list - and I have a J.D.

Sent from my SM-G955U using Tapatalk

__________________
'14 MB Nismo | Boost Lab 6870 1.32 AR 553 HP / 471 ft.-lbs.
Betty Mods