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Props To Intense!

Pete and his team have some of best customer service I've experienced. They hooked me up with overnight shipping on the weekends due to some issues on a incorrect part.

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Old 06-04-2009, 12:24 PM   #1 (permalink)
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Default Props To Intense!

Pete and his team have some of best customer service I've experienced. They hooked me up with overnight shipping on the weekends due to some issues on a incorrect part. Pete also hooked up my wife with discounts that she didn't intially receive when since she didn't ask for the "The370z.com" pricing when she bought me my HFC for my birthday. I pm'd him and he took care of it.

Thank you Intense for the great buying experience!
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Old 06-04-2009, 01:19 PM   #2 (permalink)
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They just need to get their email server working reliably. Email responses are spotty, but product ships on time.
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Old 06-05-2009, 04:54 PM   #3 (permalink)
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Thanks GuyZ the feedback is appreciated.

New email system and software trying to get them coordinated with eachother and playing nicely but no delays to shipments and always try to stay on top of our customers orders.

We appreciate the support!
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Old 09-26-2009, 07:11 PM   #4 (permalink)
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I wanna give MAD Props to Han and EVERYONE at INTENSEMotorsports. This is really a great shop and a wonderful bunch of guys. After playing PM/Phone Tag with them I was able to get to their shop and get my tC worked on. Granted it was nothing like building a 1000+HP Supra, or an amazingly customized G35, but they took the same initiative and effort as they did on those cars into my simple bumper swap/resonator install. Not only did Han himself go pick up the part I needed, but he welded it in himself, and I have to say it is extremely well done.

Aside from the mechanical side of their wonderful business, everyone that worked there was as friendly as could be. Even NisM0 was curtious as can be! (And you only need to go there to know who that is). These are a good bunch of guys that took the time to even take me to lunch with them while my car was on the lift.

And I just wanna finish up by saying that I can't wait to finally get my Z, which again as I can't stop saying these guys are wonderful. The guys workin in the front office gave me all kind of help and advice and just the professionalism of this shop doesn't end. They won't just treat your car like a machine and you like a wallet with a mouth. I look forward to bringing my Z into their shop and letting their imagination and dedication bring forth what I want this Z to become.

Thank you so much guys and you will most definately be hearing from me again.

- Chris
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Old 09-28-2009, 11:20 AM   #5 (permalink)
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Good times Chris, we have fun with what we do and enjoy the opportunity to help people whenever we can. Was fun hangin out and thank you for the support.

We would also like to thank you for your service and all that you do and have done for our country!

Big Props DOOD!
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Old 10-02-2009, 01:09 PM   #6 (permalink)
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Quote:
Originally Posted by XwChriswX View Post
I wanna give MAD Props to Han and EVERYONE at INTENSEMotorsports. This is really a great shop and a wonderful bunch of guys. After playing PM/Phone Tag with them I was able to get to their shop and get my tC worked on. Granted it was nothing like building a 1000+HP Supra, or an amazingly customized G35, but they took the same initiative and effort as they did on those cars into my simple bumper swap/resonator install. Not only did Han himself go pick up the part I needed, but he welded it in himself, and I have to say it is extremely well done.

Aside from the mechanical side of their wonderful business, everyone that worked there was as friendly as could be. Even NisM0 was curtious as can be! (And you only need to go there to know who that is). These are a good bunch of guys that took the time to even take me to lunch with them while my car was on the lift.

And I just wanna finish up by saying that I can't wait to finally get my Z, which again as I can't stop saying these guys are wonderful. The guys workin in the front office gave me all kind of help and advice and just the professionalism of this shop doesn't end. They won't just treat your car like a machine and you like a wallet with a mouth. I look forward to bringing my Z into their shop and letting their imagination and dedication bring forth what I want this Z to become.

Thank you so much guys and you will most definately be hearing from me again.

- Chris
Told ya they were great!!!!!!!!!!!!!!!!!!!!!! I am glad you had a great experience!
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Old 10-14-2009, 02:12 PM   #7 (permalink)
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And as an update, 2k Miles and ::knock on wood:: no CEL
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Old 10-14-2009, 04:10 PM   #8 (permalink)
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game on homie!
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Old 11-10-2009, 08:28 PM   #9 (permalink)
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Awesome!!
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