![]() |
Originally Posted by ped Other manufacturers are probably guilty of this as well, but FI is the one I (now) have experience with, so unfortunately I have to pick on
|
|
LinkBack | Thread Tools | Display Modes |
![]() |
#15 (permalink) | |
The370Z.com Sponsor
Join Date: Feb 2009
Location: Simi Valley, CA
Posts: 2,989
Drives: 2010 GT-R/2007 F-250
Rep Power: 686 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
![]() Quote:
First and foremost let me be the first to apologize if you are unhappy with the result of your purchase. That being said I feel that the tittle of your thread is misleading and unfair. You need to understand that sound is subjective and everyone perceives it differently. What may be loud and have drone to one person may not be loud nor have drone to another! Not anywhere on my website page do I state the exhaust system has NO DRONE. I state that it has no rasp and that may actually be a little misleading. I should state that certain combinations have no rasp! I will be sure to change that shortly. Now let it be known to everyone who reads this that you DID NOT purchase our exhaust through us. You purchased it through a third party vendor and I have no control how the purchasing process took place. I have no control how you were informed or educated on the options available. I can tell you that every single one of my systems that I sell, I take the time to go over every option with each individual customer. I have been doing this a long time and have sold nearly 900 units for this car. For you come up with a thread like this now is a little unwarranted and ridiculous in my opinion. You are clearly have a bad taste in your mouth over your buying experience with the vendor and are directing it at us, NOT COOL! You should of resolved this with them in a private manner opposed to attacking us on a subject where subjectiveness of sound plays the main factor. There are 100's of reviews out there. Here on the forum, on our website, YouTube, ect... I have hundreds of satisfied customers running different combinations for this car. Are there unhappy people out there who may have buyers remorse, sure but that has happened to all of us at one point or anther in life. You cannot make every single person happy however we try. At the end of the day I know our satisfaction rate is in the high 90 percentile. Now you emailed me Tuesday 9/17 and stated that you were "regretting" your purchase. I took the time out of a courtesy to email you back in detail in response. Now I could of just told you to deal with the shop you purchased it through because you were not my customer. However, I took the time to go back and forth in emails with you answering all of the questions you had for me. After all, it is my product. I explained to you much of what I wrote above and that the interior sound should dissipate roughly 10% once the resonators broke in and had some mileage put on them. You emailed me back stating that the combination you purchased was our quietest however not quiet enough. You asked if I had a quieter muffler to interchange. I responded with saying that unfortunately we do not have a quieter option than what you purchased and every once and a while our quietest option is just not quiet enough for some. I closed by saying the best thing to do moving forward was to contact the shop you purchased our exhaust through. Again, I will state if you feel like you were mislead than I do apologize. Not at any point did it come from me nor anyone from Fast Intentions, Inc. You can ask anyone who has dealt with me or my company. We take the time to make sure every single customer is satisfied and comfortable with their purchase! All of this being said, I am more than willing to take time out of my schedule to talk with you over the phone. Even though you are not directly my customer, I would like to hear your side of the issue one on one and see if there is anyway I can help. Thank you for your time. Tony
__________________
Follow us on Facebook: Fast Intentions Inc. Phone: (805) 522-FAST (3278) Email: tony@fastintentions.com www.fastintentions.com "FUELED BY PASSION" |
|
![]() |
Bookmarks |
|
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
Fancy Tech: How to Get Rid of Exhaust Drone, works great! | '10Anamoly | Intake/Exhaust | 156 | 02-20-2022 05:29 PM |
What options for a quiet, drone free exhaust? | NewtoZ's5 | Intake/Exhaust | 10 | 09-23-2012 09:55 PM |
Aftermarket Sways and Aftermarket Exhaust | Endgame | Brakes & Suspension | 5 | 10-29-2010 05:27 PM |
Loud Exhaust Drone at old start ups | MY1STZ | Intake/Exhaust | 5 | 09-23-2010 10:02 AM |
The Truth in 24 | Cypress | The Lounge (Off Topic) | 0 | 06-17-2009 10:29 PM |