A not so successful Berk Exhaust install...

Mike · 03-15-2010, 09:20 PM

Quote:

Originally Posted by 370Zsteve

In an attempt to end this thread and focus on the legit Berk threads, my exhaust was installed today withy no issues, everything lines up perfectly. OP's issue is with UPS and their disregard for the products that keep them in business.

Don't put it on UPS. I have been shipping for my business with them for four and a half years, usually 10 shipments per week and never had any issues. Its probably in the packaging.

1slow370 · 03-15-2010, 10:38 PM

Quote:

Originally Posted by JB1

Sounds like we all had a big whole in the side of the box. Glad your exhaust arrived OK and you received all the correct parts. At least I made you look

I feel bad for whoever has 2 passenger pipes coming in the mail though

JB1 · 03-15-2010, 11:03 PM

Quote:

Originally Posted by 1slow370

I feel bad for whoever has 2 passenger pipes coming in the mail though

Hey, at least I warned him or her...

JB

willtangclan · 03-17-2010, 03:46 PM

Quote:

Originally Posted by 1slow370

I feel bad for whoever has 2 passenger pipes coming in the mail though

Quote:

Originally Posted by JB1

Hey, at least I warned him or her...

JB

LOL I received 2 passenger pipes. I private messaged you and Mike. We should be getting this resolved soon.

m4a1mustang · 03-15-2010, 05:46 PM

Hopefully they fix it for you quickly.

LateralG'z · 03-15-2010, 06:13 PM

sorry dude for your luck, they will most likely fix it for you though

g96818 · 03-15-2010, 08:04 PM

^^ thought op's issue was with Berk shipping the wrong part?
in my case, it's possible that either it was shipped already bent or it was damaged during shipping.

JB1 · 03-15-2010, 09:11 PM

Quote:

Originally Posted by g96818

^^ thought op's issue was with Berk shipping the wrong part?
in my case, it's possible that either it was shipped already bent or it was damaged during shipping.

Indeed, my exhaust arrived undamaged (as far as I can tell, without installing it completely) but it did arrive with 2 driver side resonator pipes instead of a drivers side one and a passenger side one... I trust Berk will correct this error swiftly, but so far I didn't hear back from them. (e-mailed on Saturday and called today) Granted, the parts I did received looked great, but I won't be happy until the complete exhaust is on my car, lined up nicely and sounding as I expect it will...

Chris@FsP · 03-15-2010, 09:15 PM

Every manufacturer screws up now and then, and what makes a company great is how well it handles its mistakes. I'm sure Berk will step up to the plate and make things right.

On a related note, a well known forum sponsor (known for their great products and quality) sent me a completely screwed up exhaust. Just goes to show, it happens to the best of us.

g96818 · 03-15-2010, 10:30 PM

^^ JB's isn't, but i think steve is getting me and JB mixed up as OP. lol
sorry JB, kinda turned into a thread jacking lol.

JB1 · 03-15-2010, 11:02 PM

Quote:

Originally Posted by g96818

^^ JB's isn't, but i think steve is getting me and JB mixed up as OP. lol
sorry JB, kinda turned into a thread jacking lol.

No worries, my only objective was to warn other Berk CBE owners to check their exhaust before installing. I hope you get your exhaust issues solved ASAP! I am sure it will sound great once all is done...

spearfish25 · 03-17-2010, 06:04 PM

Excellent. I've spoken with JB (he's a local friend) and it sounds like things are being fixed promptly and properly. Well done Berk.

TonyBPD · 03-17-2010, 06:30 PM

Can't ask for anything more than that!

Chris@FsP · 03-17-2010, 07:08 PM

See guys, I told ya

Bryan, the packaging on the shipment we received from you today was excellent. Everything was in perfect shape.

1slow370 · 03-18-2010, 02:56 AM

Hey mine arrived fine other than the superficial hole all i'm saying is Instapak expanding foam

we use it at work and ship parts that cost 10-60 times what this exhaust does and haven't had one shipping damaged part in a foam filled box. there have been some pallet boxes that weren't strapped down inside a semi that took a forty foot ride through the truck and slammed against the front of the trailer but that thing weighed like 800 pounds and was some semi driver fail.

03-15-2010, 05:46 PM	#5 (permalink)
m4a1mustang A True Z Fanatic Join Date: Feb 2009 Location: Northern VA Posts: 55,385 Drives: on two wheels Rep Power: 6964	Hopefully they fix it for you quickly. __________________ - Steve Zs & Coffee - Saturdays at 10AM in Fairfax, VA and Columbia, MD (Click the banner!) LIKE us on Facebook!

03-15-2010, 06:13 PM	#6 (permalink)
LateralG'z Track Member Join Date: Nov 2009 Location: Oklahoma Posts: 876 Drives: 370z Rep Power: 18	sorry dude for your luck, they will most likely fix it for you though __________________ 2010 Mag Black, 6MT,

03-15-2010, 08:04 PM	#7 (permalink)
g96818 Track Member Join Date: May 2009 Location: A rock in a big pond Posts: 681 Drives: 2009 370Z, 2012 M56 Rep Power: 3396	^^ thought op's issue was with Berk shipping the wrong part? in my case, it's possible that either it was shipped already bent or it was damaged during shipping. __________________ CZP are lying thieves!

03-15-2010, 10:30 PM	#10 (permalink)
g96818 Track Member Join Date: May 2009 Location: A rock in a big pond Posts: 681 Drives: 2009 370Z, 2012 M56 Rep Power: 3396	^^ JB's isn't, but i think steve is getting me and JB mixed up as OP. lol sorry JB, kinda turned into a thread jacking lol. __________________ CZP are lying thieves!

03-17-2010, 06:04 PM	#12 (permalink)
spearfish25 A True Z Fanatic Join Date: Mar 2009 Location: Naples, FL Posts: 4,117 Drives: to work Rep Power: 1858	Excellent. I've spoken with JB (he's a local friend) and it sounds like things are being fixed promptly and properly. Well done Berk. __________________ 2013 Cadillac V-Wagon, RIP Z

03-15-2010, 09:15 PM	#9 (permalink)
Chris@FsP Enthusiast Member Join Date: Dec 2009 Location: Tulsa, OK Posts: 430 Drives: 2008 350Z TT Rep Power: 370	Every manufacturer screws up now and then, and what makes a company great is how well it handles its mistakes. I'm sure Berk will step up to the plate and make things right. On a related note, a well known forum sponsor (known for their great products and quality) sent me a completely screwed up exhaust. Just goes to show, it happens to the best of us.

03-17-2010, 06:30 PM	#13 (permalink)
TonyBPD Track Member Join Date: May 2009 Location: South Jersey Posts: 614 Drives: 2012 VW Golf R Rep Power: 19	Can't ask for anything more than that!

03-17-2010, 07:08 PM	#14 (permalink)
Chris@FsP Enthusiast Member Join Date: Dec 2009 Location: Tulsa, OK Posts: 430 Drives: 2008 350Z TT Rep Power: 370	See guys, I told ya Bryan, the packaging on the shipment we received from you today was excellent. Everything was in perfect shape.

03-18-2010, 02:56 AM	#15 (permalink)
1slow370 A True Z Fanatic Join Date: Aug 2009 Location: In the D Posts: 3,732 Drives: v8 74 260z ;) Rep Power: 7252	Hey mine arrived fine other than the superficial hole all i'm saying is Instapak expanding foam we use it at work and ship parts that cost 10-60 times what this exhaust does and haven't had one shipping damaged part in a foam filled box. there have been some pallet boxes that weren't strapped down inside a semi that took a forty foot ride through the truck and slammed against the front of the trailer but that thing weighed like 800 pounds and was some semi driver fail. __________________ ANSWER PRICE LIST Answers - - - - - - - - - - - - - - - - $0.75 Answers (requiring thought) - - - - $1.25 Answers (correct) - - - - - - - - - - $12.50

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