Reflections on GTM over the years

Originally Posted by bullitt5897

I just spent this last weekend at GTM. I met with SAM and the tech actively working on my car. They are actively working on customer cars, putting together everyone's kits to be shipped, working on people's refunds and working to get things right.

I am not saying this as a fanboy or because of any affiliation...

I am saying this as that was what was obvious as fact while I was in the shop... People's names were on boxes with packing lists on them, there were whiteboards with projects on them and what was supposed to happen, Sam had a list of bills and refunds with checklists next to them... It appears they are working to make things right.

For those saying GTM is going bankrupt and we should all abandon ship... This is not the case... GTM as a business is not going anywhere. Were there bad decisions being made? Yes, and Sam is working to rectify the situation and learn from the mistakes.

Originally Posted by Emares

Geez. Sam screwed me out of 20k. I paid in full for turbo kit and installation and a couple other stuff since I lived pretty close to them. I also had him do a stage 4 transmission job on my G37. He had my car for about 8 months. After about 7 months of no turbo, I told him I wanted out of it. When I finally got my car back he claimed he had installed the turbo kit and told me about it before I said I no longer wanted it. My refund was about $700. He claimed he had to charge me for the installation and removal of the turbo kit, plus the transmission job. Im sure there was never any turbo kit installed, and the transmission never worked. Still waiting on those $700. Anything I can do?