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Originally Posted by Boosted Performance I also don't charge restocking fees, especially for imaginary parts Well yeah, but that's because you aren't "a brick and mortar facility with bona fide

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Old 12-17-2013, 08:35 AM   #1 (permalink)
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I also don't charge restocking fees, especially for imaginary parts
Well yeah, but that's because you aren't "a brick and mortar facility with bona fide business hours, phone number, e-mail address and fax number that has been in business for 26 years."
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Old 12-17-2013, 08:37 AM   #2 (permalink)
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I also don't charge restocking fees, especially for imaginary parts
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Well yeah, but that's because you aren't "a brick and mortar facility with bona fide business hours, phone number, e-mail address and fax number that has been in business for 26 years."
I'm wondering if this current debacle will keep them from having to worry about changing the website to read "27 years"
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Old 12-17-2013, 10:15 AM   #3 (permalink)
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Well yeah, but that's because you aren't "a brick and mortar facility with bona fide business hours, phone number, e-mail address and fax number that has been in business for 26 years."
Restocking fee is called a restocking fee for a reason. Same as overhead expenses... When delays and expenses comes up because of third party issues, that should not be held against the customer.
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Old 12-17-2013, 10:26 AM   #4 (permalink)
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Restocking fee is called a restocking fee for a reason. Same as overhead expenses... When delays and expenses comes up because of third party issues, that should not be held against the customer.
I agree completely.

The quoted part was GTM's post where they "indirectly" called out FI and BP while touting the MHI kit as the best thing since sliced bread.
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