Originally Posted by Bullitt@UAMotorsports Honestly, from that packaging and the welds and parts you recieved I have a very hard time believing that was a GTM product straight from GTM...
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03-09-2011, 09:46 AM | #1 (permalink) | |
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this shouldn't be a problem he told me he saved all the emails receipts he had from gtm i think he fell asleep already its like 2 in the morn here
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03-09-2011, 09:49 AM | #2 (permalink) |
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Like I said this had to gone through someone else's hands before getting to the customer... GTM ought to have stock in Uline or bubble wrap because they use a ton of it! It took me an hour or two just to open my first turbo kit from them it was that well packaged! This went through someone else's hands between the customer and GTM!!!
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03-09-2011, 10:10 AM | #4 (permalink) |
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You do realize this would add to the costs of the kits and slow shipping times...
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03-09-2011, 09:57 AM | #5 (permalink) | |
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03-09-2011, 03:00 PM | #6 (permalink) |
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Unless you personally packaged these items. I will say when I saw the boxes open I said. WTF they run out of bubble wrap. Again GTM is "handling this" So they know the problem falls on them. Joe just hasn't seen the results yet. A box just finally got shipped March5th. If I get a break I will finish the other video and post for you all to see. Oh and another thing to all you GTM Please don't use words or phrases like "obviously it's not GTM's fault" (it just show's you don't know what the word obviously means) Unless you packaged these boxes yourself, opened these boxes while you were working at customs or Have seen these items first hand with you own eyes. And if you cant see grime in the video that is so obviously not from shipping.Put on your glasses/contacts and hit the pause button. If that's too hard then just look at the pictures on page 3 of this thread. Anyone who is speaking on Joe's behalf in Guam has actually seen these items first-hand. I made this video for those of you who doubted him and his story without seeing proof and For the person at GTM that told Joe they have a lot of support and no one will believe Joe. It will be there word against Joe's. I can see from your response they were right. Joe may have been intimidated by that. I for one am not. I will expose every aspect until I fill this situation is made right. |
03-09-2011, 03:17 PM | #7 (permalink) | |
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No one has discredited Joe's issue or the fact that the items arrived damaged. Rather yet many have stressed that this is outside the norm of what GTM's normal packaging looked like and that there is some discrepancies with what they normal ship out in respect to the condition of their finished product and what the pictures and video showed. There were also probably some words said from your side that would have sparked a response like you got... I have spent more phone time with the team members at GTM than probably this whole community combined. I have pushed their buttons I have said things I shouldn't have as a customer. I know to what extent GTM goes to stay professional... I can tell you right now from my own personal experiences that comment was provoked and you are not telling the whole story of what was said on your behalf because then it would make your party look bad. Again, Nobody including GTM is saying that Joe has lied or that the issue is fake or what not. However, I am standing here as a representative of this community and I will tell you I can smell deception a mile away and even though it may not be your intent you are deceiving the community of the real communication that went on between both parties. I will not put words in either parties mouth however I have a pretty good idea of what went down as far as what was said from my interactions with GTM and what would have to be said for any member of GTM staff to say that phrase to you! I am probably one of the only few members here who has made dozens of phone calls a week not only to GTM but to GTM owner's personal cell phone asking questions, checking on status, and even trying to plan the next steps on my build... I have made GTM's owner mad from my pestering and from my words... instead of thinking I talked out of place and you know what he stayed professional with me even though I got emotional and raised my voice! Its called maturity and GTM is showing that right now....
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03-09-2011, 05:35 PM | #8 (permalink) | |
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GTM's actions spoke much louder than there words. |
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