Let them sort out the cars with the issues first then they can deal with the power figures. Give them some time people, they are obviously doing the best they can to resolve all the issues and I'm actually really impressed with their customer service. How often do you see team members personally flying over to resolve issues with your car? That is far beyond what 99% of companies will ever do. Not a nut hugger here, just a guy who appreciates quality customer service.

who's saying Stillen has bad service?

Thanks for the reply reguarding customer service Stillen. But seriously, as others have stated, that was only the tip.

And lets be honest, most of your customers have more than likely come from this or other forums. Saying your paying customers matter more than your rep on a forum is a tad on the ridiculous side. Lets not forget were most of your business comes from. I have spent thousands of dollars with your company, and would hate to be lumped in with those that can wait for updates. I was very interested in purchasing a SC kit from you all, and due to the lack of communication I have decided to spend my money in other ways. If things clear up you can bet ill be back to considering your product.

I understand what you're saying completely. Just to clarify, we know that a lot of our business comes from internet forum members. However, keep in mind that we've been in business for 25 years. Internet forums have really only become a popular method of doing business in this industry over the last 5-10 years. Traditional advertising such as magazines, shows, web mediums like youtube or the autoblogs and what not are still very effective. Additionally, we have a fantastic relationship with NISSAN which has translated to hundreds of dealerships around the world carrying our products.

Basically, yes, we understand that our "core" customer's are more than likely on the forums, however we do know for a fact that the vast majority of the supercharger systems that we have sold have gone to people who are not on internet forums, or have gone to dealership customers or even dealer principals for use on their own Z's and G's.

Also, I'm not trying to say that our paying customer's matter more. What I'm saying is, the people who are directly effected by this are the ones we feel the need to immediately respond to. Believe me, when everything settles down and it's all straightened out, we will be making a follow up post. We recognize that there is a lot of unanswered questions and a lot of confusion floating around right now. Right now our primary focus is getting everything sorted out.

Kyle,

Thank you very much for the updates. It's important for the forum members. I just wish a lot of people here would spend energy in bringing useful information that Stillen can use instead of creating "hate" messages.

We'll be waiting for details as you provide them, patient we are... :tup:

Well stated, thanks Kyle :tup:

Danny, No offense but you have no idea our needs or wants for a show vehicle. Second, you are a GTM protector as I call it, and you dont know what Stillen is doing to fix this, so you know nothing. GTM has had its problems, but you barely have an argument b/c their products are not out their yet like the stillen is.

As for us wanting something for show, yes the stillen looks like their is something their as where a turbo or gtm s/c doesnt. A front mount means nothing to me, as I have had it and I prefer the setup of the Stillen. It works on factory cars, so to me thats what I trust. A front mount is good, but living in miami, a watercooled system is better due to the traffic.

So honestly you have no say in what WE want. You can love GTM all you want, but the fact is each company will have its problems whether its now or down the road. At least they are trying to work with everyone to fix it.

What? They hold all the information and only trickle it out with their own spin on it. What information are we supposed to bring them? :ugh2:

I'll take this to PM's...

Really? So me running my SC for over a month, Shumby longer and a few other G37s are no one running it?

How about a teaser pic to extinguish the fire.

http://i52.tinypic.com/xm3l3d.jpg

Is that what it looks like when the super charger is working? :confused:

*cough* go bigger *cough*

You quoted him, bolded the statement, and then didn't bother to read it. He didn't say no one is running it.

Go big or go home!

their products are not out their yet

How did I miss read that? He said GTM products are not out yet, which is wrong by what I said.

I don't know how you misread that, I'm not in your mind. But most people would take that to mean volume (when you complete the quote and add "like stillen").

Even in that statement, we will read it as volume, Stillen has just correct a bunch of goods (good job Stillen), but actually have less volume than the GTM kit so far by the looks of it. Meaning that, Stillen has sold a few more kits than GTM but has less working and less endurance so far on the installed user kits. GTM has had more working kits so far which could quickly change with Stillen looking like they have resolved most issues for the end users.

Oh yes, we have published sales and installed numbers for both kits. I forgot.

that's a 6/4 setup. that's the only setup available. It's good enough for me. Bigger doesn't means it's better.

that's not what she said:p it's all good.

Here's an update with my supercharger install and its current state.

I was shipped a new intake pipe along with a new restrictor valve and was instructed to load up the new tune as well. I performed all of this last Thursday and I immediately noticed a huge improvement in the startup and idle. One of my main issues before was a horrible stuttering under any type of acceleration and steady cruising. I was also throwing misfire codes constantly but now most of these issues are resolved.

There is still a hesitation whenever I accelerate with more than 1/2 to 2/3 throttle and the only resolve is to back off the pedal slightly. I also managed to throw another misfire code today while I was thrashing the car a bit to see how it behaved. Now I know.
No lapping for me yet!!
And of course, it feels down on power. There's no way it's making anywhere close to 440whp.
I e-mailed Stillen a couple of times to tell them the issues that I'm still experiencing and asked what my options are and what was being done to resolve the ongoing issues. My response was that "he'll forward it to the guys in the shop"

Will Stillen come to Canada to pick up my car as well?

Sorry to hear about your problems. I believe Stillen will come up with a better refinement tune for you guys as well. Just be patience. Should hear from them in a week or so.

How can you say this with having NO knowledge of what they have sold? I mean you must be kidding. Stillen even came on here right now literally telling you, that internet forums are truly a smaller percentage of their business b/c they have been around so long. YOU PERSONALLY do not know how many kits are out there, maybe you do for GTM, but not Stillen. I have nothing bad to see about GTM truly, b/c apparently most of their kits are good. THey have some quirks, but they are working them out.

Stillen is doing the same, but from what we are all assuming is they seem to have sold alot more kits at the beginning then GTM. For our shop car, as long as stillen gets this fixed, it will be the Stillen kit. That is our preference and it fits our needs for the show and go purpose.

Chris,

In reguards to you building a shop car, I have to agree that the Stillen kit is by far more bling. However, a built TT + meth and all the goodies only needs a big sign that says "1000hp 370z" :tup:

Oh I agree with that without a doubt, but their are certain aspects that we need to accomplish, and TT is just not the perfect thing for a occasional track duty car. A supercharger just has a more linear power curve, and the turbo can sometimes ruin the smoothness of a good lap on the turns. With the sponsorships from some companies, all we need to complete the car will honestly be whats under the hood and the look will matter.

Well thats a no brainer there haha, 1000hp track Z would be a bit much eh? Not to mention a nightmare everytime something broke. 450ish is probably the sweet spot no?

Sweet spot is an understatement, its perfect for a car like the Z the way its balanced and the chassis. I can only imagine that driving a car like the koenigsegg or something that is made for that much power, how scary it would be let alone a 370 haha.

Sorry for derailing guys, Kyle I know you guys are busy and stuff, but did you ever do any other vids of the s/c??

I think 500 would be nice, we have great brakes available, so for long high-speed tracks i think the car could pull off 500hp thanks to straightaway gains.

I wonder are there any smaller pulleys available yet for the guys that have tuner kits and are looking for more? Also does stillen plan to begin offering support to build the motors anytime in the future or is GTM still going to be the only real player in that area of the market. There is plenty of room for a second competitor there to begin bringing the market on those parts down to an available level.

Hey, can you paste the link to your dyno charts? You posted "dyno results tomorrow" back on 8/12/10 in a different thread - the one about finished F/I builds, but then there are no more posts to that thread with your dyno results. Did you exceed the 452 whp and 354 lb/ft of torque that GTM advertises in their press release? I'm guessing you did since GTM has more working superchargers kits installed than Stillen. When I posted my dyno charts to this thread on 7/11/10 my car was making 422hp, but the throttle response and drivability wasn't to my liking so I had them retune it and give me more mid range power. My car still only makes 422 hp, which is less than their press release, so I guess my car technically still isn't working. I'm glad that GTM hasn't had any issues with the roll out of their kit like Stillen. On the endurance aspect, after two and a half months and two thousand miles, I haven't had any problems other than needing new rear tires.

No dyno results from my car as I am testing the LTHs for GTM and many members here. We have been going back and forth on things and hoping to have some progress soon. No point in posting test numbers.

Oh, yeah. I had the same issue with my Stillen set up. They originally told me they could have my car installed in May, but because I have headers, hi-flow cats and exhaust, they delayed it until June, but then the install took forever because they didn't have the tuning for the headers and cats worked out, so I didn't get my car back until early July. Well, hopefully they get yours worked out soon.

And please, post those dynos! We want to see what GTM's kit is doing when it's in it's "prime" form. The only GTM dyno I have seen is from Shumby's car, but from what I understand he is out of the country and isn't around to get the boost issue fixed. I was looking for the thread this was in, but I thought it was you, commenting on something about the inner diameter of the casting on the outflow pipe of the GTM compressor was too small and limiting boost at high rpm? Is that why Shumby is only getting 6 psi of boost? If he isn't around to get his fixed, have they got the new part to you, or are there other forum members that got the new part from GTM and have posted their dyno results?

Thanks,

-Phim

Phi, did you know that Korn wrote a song about you?
YouTube - Korn - Oildale (Leave Me Alone)

I've been trying to get GTM dyno numbers forever, but nothing. No one will say anything...how bad can it be??

Shumby stopped at 6psi by choice, he has a 7AT and wanted to go reliable at first and as he upgraded he would go to the 8psi pulley. Which I believe he gas said he is thinking of doing when he get back into the country.

Plenty of numbers RCZ, check the G forum. So far I am the only 370z finished, dannygt is working on his build himself. I will post up after we get the upgraded piece.

i got my car back!

welcome home

edit: nvm.. I really dont care.

Congrats on getting the car back Eric.

^^^ well if you don't care stop posting. The numbers are out there. You just choose not to see them. Same as you choose not to see the poor numbers stilling is making and the poor tunes they have.

weiboy. how is the car. I bet you are loving it.