Well my car won't start, key reader warning is on...

Dwight Frye · 02-26-2012, 05:43 PM

Well has anyone tried this approach: Go into the dealer and tell them that the car has failed to start a couple of times. Tell the service writer you didn't hear the telltale "bzzt" that the lock mechanism usually makes. The them that you have wiggled the steering wheel and column up and down a couple of times and that seemed to jog it loose and the care then started. Then tell them that there are many, many reports of the locks failing and that you want them to replace the lock asap. This is assuming that you are still under warranty. They would not be able to duplicate the problem but if you raised hell, I'll bet they would replace it. If enough of us do that, Nissan might issue a TSB.
What do you guys think of that strategy ? I'm sure going to be pissed if mine fails. It's an 09 with about 23K miles.

flashburn · 02-27-2012, 07:36 AM

Quote:

Originally Posted by Dwight Frye

Well has anyone tried this approach: Go into the dealer and tell them that the car has failed to start a couple of times. Tell the service writer you didn't hear the telltale "bzzt" that the lock mechanism usually makes. The them that you have wiggled the steering wheel and column up and down a couple of times and that seemed to jog it loose and the care then started. Then tell them that there are many, many reports of the locks failing and that you want them to replace the lock asap. This is assuming that you are still under warranty. They would not be able to duplicate the problem but if you raised hell, I'll bet they would replace it. If enough of us do that, Nissan might issue a TSB.
What do you guys think of that strategy ? I'm sure going to be pissed if mine fails. It's an 09 with about 23K miles.

I think that's going to be very hit or miss, but might be worth a shot. The problem is, I'm pretty sure before providing any sort of warranty service, they need to actually reproduce the problem. Or at least, they are supposed to (they will probably lie and say they did, or get special approval from corporate).

JerryB5 · 02-29-2012, 01:08 PM

I know a lot of you will think this foolish, but I couldn't stand the thought of being stranded out in the middle of nowhere.

So I bit the bullet and asked our local NAPA dealer to see if he could find me a Rev D. He called Reno Nissan and now, 3 days later I have a new lock! It wasn't cheap, but I think good insurance as I have lenghty spring travel plans.

Z is a 2009, with a Rev B and 12,000 miles on her. No lock issues... YET !! Warrantee expires in Aug. I plan on waiting to see if there is a recall, but will carry the new lock and tools to make the switch on the road if necessary. I'm 75 miles from a dealer and don't want to see her on a flat bed hauler or sitting out in a lot for 3 weeks til the part shows up.

Just to let people know, they can be had !!

Nick911sc · 02-29-2012, 01:23 PM

Quote:

Originally Posted by JerryB5

I know a lot of you will think this foolish, but I couldn't stand the thought of being stranded out in the middle of nowhere.

So I bit the bullet and asked our local NAPA dealer to see if he could find me a Rev D. He called Reno Nissan and now, 3 days later I have a new lock! It wasn't cheap, but I think good insurance as I have lenghty spring travel plans.

Z is a 2009, with a Rev B and 12,000 miles on her. No lock issues... YET !! Warrantee expires in Aug. I plan on waiting to see if there is a recall, but will carry the new lock and tools to make the switch on the road if necessary. I'm 75 miles from a dealer and don't want to see her on a flat bed hauler or sitting out in a lot for 3 weeks til the part shows up.

Just to let people know, they can be had !!

I don't think you're foolish at all. If I had the extra dough to do it I would do the same. But I can't justify it at the moment... I'm sure you sleep much better than me at night knowing you don't have to worry now...

02-29-2012, 01:08 PM	#3 (permalink)
JerryB5 Premium Member Join Date: Jan 2012 Location: Gardnerville, NV Age: 79 Posts: 7 Drives: 2009 370Z Touring Rep Power: 15	I Got One!! I know a lot of you will think this foolish, but I couldn't stand the thought of being stranded out in the middle of nowhere. So I bit the bullet and asked our local NAPA dealer to see if he could find me a Rev D. He called Reno Nissan and now, 3 days later I have a new lock! It wasn't cheap, but I think good insurance as I have lenghty spring travel plans. Z is a 2009, with a Rev B and 12,000 miles on her. No lock issues... YET !! Warrantee expires in Aug. I plan on waiting to see if there is a recall, but will carry the new lock and tools to make the switch on the road if necessary. I'm 75 miles from a dealer and don't want to see her on a flat bed hauler or sitting out in a lot for 3 weeks til the part shows up. Just to let people know, they can be had !!

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02-26-2012, 05:43 PM	#1 (permalink)
Dwight Frye Enthusiast Member Join Date: Jul 2009 Location: Occupied California Posts: 423 Drives: '09 Tour/Sport/6MT Rep Power: 17	Well has anyone tried this approach: Go into the dealer and tell them that the car has failed to start a couple of times. Tell the service writer you didn't hear the telltale "bzzt" that the lock mechanism usually makes. The them that you have wiggled the steering wheel and column up and down a couple of times and that seemed to jog it loose and the care then started. Then tell them that there are many, many reports of the locks failing and that you want them to replace the lock asap. This is assuming that you are still under warranty. They would not be able to duplicate the problem but if you raised hell, I'll bet they would replace it. If enough of us do that, Nissan might issue a TSB. What do you guys think of that strategy ? I'm sure going to be pissed if mine fails. It's an 09 with about 23K miles.