Quick question about shine auto shipping quality

nismo 1234 · 09-06-2011, 11:47 PM

hey guys,
so i ordered the amuse replica kit from shine auto through local shop to get a discount.

when the kit arrived, there is a small crack right below the center of the right headlight.

the owner of the shop said its not a big deal to fix it and paint over, and its normal for body kit to have small damages during shipping.

the body shop told me they cannot guarantee that the crack will not crack again in the future and the spot where its cracked is a weaker point on the bumper. and i should get insurance claim from shipping company.

Is it really normal for body kit to have small cracks during shipping? and is it really going to crack again in future or they are just not skilled enough?

please help

im dont want to wait another month for a new bumper

thanks!!

azn370z · 09-07-2011, 12:04 AM

No its not normal for bodykits to crack during shipping. If you buy imitation kits then you can expect to have cracks because its not as strong or built as well and they don't package it like they should.

Jamaica · 09-07-2011, 12:14 AM

have any pics? your not the first to say this

Jonathan Vach · 09-07-2011, 12:15 AM

Quote:

Originally Posted by nismo 1234

hey guys,
so i ordered the amuse replica kit from shine auto through local shop to get a discount.

when the kit arrived, there is a small crack right below the center of the right headlight.

the owner of the shop said its not a big deal to fix it and paint over, and its normal for body kit to have small damages during shipping.

the body shop told me they cannot guarantee that the crack will not crack again in the future and the spot where its cracked is a weaker point on the bumper. and i should get insurance claim from shipping company.

Is it really normal for body kit to have small cracks during shipping? and is it really going to crack again in future or they are just not skilled enough?

please help

im dont want to wait another month for a new bumper

thanks!!

I got a couple crack on mine too! Give them a call like i did and explain to them what happen ohh take some photo and send it to them too. They should pay for the damage ! they paid for mine

Jonathan Vach · 09-07-2011, 12:17 AM

One think i notice was the box look complete perfect too so i was surprise to c the cracks more like that

nismo 1234 · 09-07-2011, 12:35 AM

here are the pics,

ill give the shop a call to try to get some money for repair.
but im worried that the same place will crack again in the future.
and the holes came pre drilled too! i thought the holes were suppose to be drilled by the body shop

the box looked prefect too! and the shop i ordered it from couldnt have done the damage because i opened the box myself and unwrapped it to check for damages
thanks for the quick replies

Jonathan Vach · 09-07-2011, 12:57 AM

the damage look jus like mine !! i got 3 cracks on my bumper. Well i got mine fixed at local shop and it work jus fine till today

Jonathan Vach · 09-07-2011, 12:58 AM

like u said they can ship u a new one but u make have to wait forever !!

nismo 1234 · 09-07-2011, 12:59 AM

Quote:

Originally Posted by Jonathan Vach

the damage look jus like mine !! i got 3 cracks on my bumper. Well i got mine fixed at local shop and it work jus fine till today

how long has it been since the install ?? the body shop i use gives lifetime warranty on the paint. but he kept on emphasizing that i wont get the warranty

Jamaica · 09-07-2011, 01:00 AM

Honestly looks like it can be repaired by a body shop. The body shop is suppose to sand and fill and etc to make it looks good

nismo 1234 · 09-07-2011, 01:06 AM

Quote:

Originally Posted by Jamaica@UAMotorsports

Honestly looks like it can be repaired by a body shop. The body shop is suppose to sand and fill and etc to make it looks good

they said they dont normally fix a crack in this area because they are afraid that it will crack. He is an old friend so he is willing to help out.

is there a big possibility that it will crack in the future(like 3-4 years)? or they are just not confident in their work?

Mr&Mrs · 09-07-2011, 01:49 AM

I would of much rather had that crack than where mine was. I do not see that being a problem for you if it gets done correctly. Mine was cracked (almost falling off) where the bumper comes to a point and attaches to the fender. That area is always under stress. I repaired it myself and had the bumper on and off 10 times or better and it is still as strong as the day I fixed it.

docaam · 09-07-2011, 02:19 AM

Mine had a small crack inside the middle part which goes towards the radiator. I gotit repaired with fiberglass and sand it down it was just like new again.

Just make sure if you repair with fiberglass then you should get the warranty but using filler might break it again, as you need to strengthen it, looks like 30min to one hour job max

cheshirecat · 09-07-2011, 09:10 AM

Not acceptable. You didn't pay for a bumper with cracks. Have Shine pick up the bill for the fix.

I wouldn't worry about further cracking.

Jamaica · 09-07-2011, 10:47 AM

Quote:

Originally Posted by nismo 1234

they said they dont normally fix a crack in this area because they are afraid that it will crack. He is an old friend so he is willing to help out.

is there a big possibility that it will crack in the future(like 3-4 years)? or they are just not confident in their work?

A good body Shop will fix it. It won't crack again unless it's under major stress. If you were in cali, I would fix it with no questions asked

09-06-2011, 11:47 PM	#1 (permalink)
nismo 1234 Track Member Join Date: May 2010 Location: Canada BC Posts: 501 Drives: 10 370z M6 40th Rep Power: 15	Quick question about shine auto shipping quality hey guys, so i ordered the amuse replica kit from shine auto through local shop to get a discount. when the kit arrived, there is a small crack right below the center of the right headlight. the owner of the shop said its not a big deal to fix it and paint over, and its normal for body kit to have small damages during shipping. the body shop told me they cannot guarantee that the crack will not crack again in the future and the spot where its cracked is a weaker point on the bumper. and i should get insurance claim from shipping company. Is it really normal for body kit to have small cracks during shipping? and is it really going to crack again in future or they are just not skilled enough? please help im dont want to wait another month for a new bumper thanks!!

09-07-2011, 12:04 AM	#2 (permalink)
azn370z A True Z Fanatic Join Date: Nov 2008 Location: Seattle Posts: 1,722 Drives: z34 - R1 Rep Power: 489	No its not normal for bodykits to crack during shipping. If you buy imitation kits then you can expect to have cracks because its not as strong or built as well and they don't package it like they should. __________________ 2010 k23 H&R sport springs / Spc rear camber arms / SSR SP1 / Berk cbe / Varis cf lip / Nismo S-Tune side skirts

09-07-2011, 01:49 AM	#12 (permalink)
Mr&Mrs A True Z Fanatic Join Date: May 2010 Location: Tampa Posts: 4,192 Drives: RZ34 Rep Power: 15161	I would of much rather had that crack than where mine was. I do not see that being a problem for you if it gets done correctly. Mine was cracked (almost falling off) where the bumper comes to a point and attaches to the fender. That area is always under stress. I repaired it myself and had the bumper on and off 10 times or better and it is still as strong as the day I fixed it. __________________ Project Z <--Click - Check out the link too many mods to list!

09-07-2011, 02:19 AM	#13 (permalink)
docaam A True Z Fanatic Join Date: Nov 2009 Location: Dubai Posts: 2,532 Drives: Z34/240z/Hakosuka Rep Power: 28	Mine had a small crack inside the middle part which goes towards the radiator. I gotit repaired with fiberglass and sand it down it was just like new again. Just make sure if you repair with fiberglass then you should get the warranty but using filler might break it again, as you need to strengthen it, looks like 30min to one hour job max __________________ Old 370Z SOLD but not forgotten 370Z 40th, G37s, S30 RBZ, Hakosuka Skyline

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09-07-2011, 12:14 AM	#3 (permalink)
Jamaica A True Z Fanatic Join Date: Mar 2010 Location: SoCal Posts: 15,362 Drives: Under boost Rep Power: 73	have any pics? your not the first to say this

09-07-2011, 12:17 AM	#5 (permalink)
Jonathan Vach Enthusiast Member Join Date: Apr 2010 Location: seattle Posts: 290 Drives: Nissan 370Z Rep Power: 15	One think i notice was the box look complete perfect too so i was surprise to c the cracks more like that

09-07-2011, 12:57 AM	#7 (permalink)
Jonathan Vach Enthusiast Member Join Date: Apr 2010 Location: seattle Posts: 290 Drives: Nissan 370Z Rep Power: 15	the damage look jus like mine !! i got 3 cracks on my bumper. Well i got mine fixed at local shop and it work jus fine till today

09-07-2011, 12:58 AM	#8 (permalink)
Jonathan Vach Enthusiast Member Join Date: Apr 2010 Location: seattle Posts: 290 Drives: Nissan 370Z Rep Power: 15	like u said they can ship u a new one but u make have to wait forever !!

09-07-2011, 01:00 AM	#10 (permalink)
Jamaica A True Z Fanatic Join Date: Mar 2010 Location: SoCal Posts: 15,362 Drives: Under boost Rep Power: 73	Honestly looks like it can be repaired by a body shop. The body shop is suppose to sand and fill and etc to make it looks good

09-07-2011, 09:10 AM	#14 (permalink)
cheshirecat A True Z Fanatic Join Date: Jan 2009 Location: Florida Posts: 1,428 Drives: N54 135i Rep Power: 292	Not acceptable. You didn't pay for a bumper with cracks. Have Shine pick up the bill for the fix. I wouldn't worry about further cracking.