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-   -   Quick question about shine auto shipping quality (http://www.the370z.com/exterior-interior/42282-quick-question-about-shine-auto-shipping-quality.html)

nismo 1234 09-06-2011 11:47 PM

Quick question about shine auto shipping quality
 
hey guys,
so i ordered the amuse replica kit from shine auto through local shop to get a discount.

when the kit arrived, there is a small crack right below the center of the right headlight.

the owner of the shop said its not a big deal to fix it and paint over, and its normal for body kit to have small damages during shipping.

the body shop told me they cannot guarantee that the crack will not crack again in the future and the spot where its cracked is a weaker point on the bumper. and i should get insurance claim from shipping company.

Is it really normal for body kit to have small cracks during shipping? and is it really going to crack again in future or they are just not skilled enough?

please help :) im dont want to wait another month for a new bumper :(

thanks!!

azn370z 09-07-2011 12:04 AM

No its not normal for bodykits to crack during shipping. If you buy imitation kits then you can expect to have cracks because its not as strong or built as well and they don't package it like they should.

Jamaica 09-07-2011 12:14 AM

have any pics? your not the first to say this

Jonathan Vach 09-07-2011 12:15 AM

Quote:

Originally Posted by nismo 1234 (Post 1301012)
hey guys,
so i ordered the amuse replica kit from shine auto through local shop to get a discount.

when the kit arrived, there is a small crack right below the center of the right headlight.

the owner of the shop said its not a big deal to fix it and paint over, and its normal for body kit to have small damages during shipping.

the body shop told me they cannot guarantee that the crack will not crack again in the future and the spot where its cracked is a weaker point on the bumper. and i should get insurance claim from shipping company.

Is it really normal for body kit to have small cracks during shipping? and is it really going to crack again in future or they are just not skilled enough?

please help :) im dont want to wait another month for a new bumper :(

thanks!!

I got a couple crack on mine too! Give them a call like i did and explain to them what happen ohh take some photo and send it to them too. They should pay for the damage ! they paid for mine :)

Jonathan Vach 09-07-2011 12:17 AM

One think i notice was the box look complete perfect too so i was surprise to c the cracks more like that :shakes head:

nismo 1234 09-07-2011 12:35 AM

3 Attachment(s)
here are the pics,

ill give the shop a call to try to get some money for repair.
but im worried that the same place will crack again in the future.
and the holes came pre drilled too! i thought the holes were suppose to be drilled by the body shop

the box looked prefect too! and the shop i ordered it from couldnt have done the damage because i opened the box myself and unwrapped it to check for damages
thanks for the quick replies :)

Jonathan Vach 09-07-2011 12:57 AM

the damage look jus like mine !! i got 3 cracks on my bumper. Well i got mine fixed at local shop and it work jus fine till today :tup:

Jonathan Vach 09-07-2011 12:58 AM

like u said they can ship u a new one but u make have to wait forever !!

nismo 1234 09-07-2011 12:59 AM

Quote:

Originally Posted by Jonathan Vach (Post 1301081)
the damage look jus like mine !! i got 3 cracks on my bumper. Well i got mine fixed at local shop and it work jus fine till today :tup:

how long has it been since the install ?? the body shop i use gives lifetime warranty on the paint. but he kept on emphasizing that i wont get the warranty

Jamaica 09-07-2011 01:00 AM

Honestly looks like it can be repaired by a body shop. The body shop is suppose to sand and fill and etc to make it looks good

nismo 1234 09-07-2011 01:06 AM

Quote:

Originally Posted by Jamaica@UAMotorsports (Post 1301088)
Honestly looks like it can be repaired by a body shop. The body shop is suppose to sand and fill and etc to make it looks good

they said they dont normally fix a crack in this area because they are afraid that it will crack. He is an old friend so he is willing to help out.

is there a big possibility that it will crack in the future(like 3-4 years)? or they are just not confident in their work?

Mr&Mrs 09-07-2011 01:49 AM

I would of much rather had that crack than where mine was. I do not see that being a problem for you if it gets done correctly. Mine was cracked (almost falling off) where the bumper comes to a point and attaches to the fender. That area is always under stress. I repaired it myself and had the bumper on and off 10 times or better and it is still as strong as the day I fixed it.

docaam 09-07-2011 02:19 AM

Mine had a small crack inside the middle part which goes towards the radiator. I gotit repaired with fiberglass and sand it down it was just like new again.

Just make sure if you repair with fiberglass then you should get the warranty but using filler might break it again, as you need to strengthen it, looks like 30min to one hour job max

cheshirecat 09-07-2011 09:10 AM

Not acceptable. You didn't pay for a bumper with cracks. Have Shine pick up the bill for the fix.

I wouldn't worry about further cracking.

Jamaica 09-07-2011 10:47 AM

Quote:

Originally Posted by nismo 1234 (Post 1301092)
they said they dont normally fix a crack in this area because they are afraid that it will crack. He is an old friend so he is willing to help out.

is there a big possibility that it will crack in the future(like 3-4 years)? or they are just not confident in their work?

A good body Shop will fix it. It won't crack again unless it's under major stress. If you were in cali, I would fix it with no questions asked


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