I bought a 370z... but it didn't come with the right key.

BeemaaZ · 03-01-2017, 09:40 AM

--> They confirmed it wasn't just me. Sure enough, the key didn't work. But they did not want to get in there and fiddle around with the inside of the door, to see what was causing the problem. They said it would "void all of the warranty if they did that." <--

Dealer knew it was not the "right" key. They just didn't want to make it right with you.

If one physical key works and the other didn't, we know what's the problem. Unless you only bought it with one car key.

2014Z · 03-01-2017, 10:46 AM

I would have put in writing about the dealership buying the correct key for you at the time of the sale.
Please keep us informed on your situation.

Ed_Collins · 03-01-2017, 12:41 PM

Quote:

Originally Posted by BeemaaZ

Dealer knew it was not the "right" key. They just didn't want to make it right with you.

If one physical key works and the other didn't, we know what's the problem. Unless you only bought it with one car key.

Yes, when I bought it, they only gave me the one key fob.

03-01-2017, 09:40 AM	#1 (permalink)
BeemaaZ A True Z Fanatic Join Date: Sep 2011 Location: Irvine, CA Posts: 2,594 Drives: 40thAE#472 Rep Power: 509	--> They confirmed it wasn't just me. Sure enough, the key didn't work. But they did not want to get in there and fiddle around with the inside of the door, to see what was causing the problem. They said it would "void all of the warranty if they did that." <-- Dealer knew it was not the "right" key. They just didn't want to make it right with you. If one physical key works and the other didn't, we know what's the problem. Unless you only bought it with one car key. __________________ SoCal 40th Meet Old & New Mods Steering Lock RECALL**** Own 40th 370Z? Get the build # and the Manuf. date here

03-01-2017, 10:46 AM	#2 (permalink)
2014Z Base Member Join Date: Jan 2017 Location: Florida Posts: 74 Drives: 14 370Z A54 S/T 6MT Rep Power: 10	I would have put in writing about the dealership buying the correct key for you at the time of the sale. Please keep us informed on your situation. __________________ GT-R Red Start Button, Meisterschaft Complete Catback System, Z1 Slotted/Drilled Rotors, Centric Pads, Z1 Premium S/S Brake Lines, Windows Tinted, WC Lathe Werks S/S Shift Knob, Nismo Wing

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