CSC @ Lou Fusz / NISSAN Customer Care..

JARblue · 08-11-2014, 11:35 AM

According to multiple dealers and several NNA representatives, the powertrain warranty does not cover the CSC or the CMC. Those items are typically only approved for warranty coverage for people who have all their service done at the dealer. I heard it called "good will" coverage on several occasions. Having only let the dealer touch it for a headliner warranty replacement, I did not fulfill their requirements for "good will" coverage.

I replaced my CSC with the Z1 CSCEK before it failed because I can't afford to get stranded when I drive out to West Texas where there is no cell service. Wish I could help the cause in getting this recalled. My suggestion is purchase one of the aftermarket solutions. OEM will just fail again.

08-11-2014, 11:35 AM	#2 (permalink)
JARblue A True Z Fanatic Join Date: Mar 2011 Location: Austin, TX Age: 44 Posts: 36,450 Drives: 11 Z34, 98 E36 M3 Rep Power: 2684441	According to multiple dealers and several NNA representatives, the powertrain warranty does not cover the CSC or the CMC. Those items are typically only approved for warranty coverage for people who have all their service done at the dealer. I heard it called "good will" coverage on several occasions. Having only let the dealer touch it for a headliner warranty replacement, I did not fulfill their requirements for "good will" coverage. I replaced my CSC with the Z1 CSCEK before it failed because I can't afford to get stranded when I drive out to West Texas where there is no cell service. Wish I could help the cause in getting this recalled. My suggestion is purchase one of the aftermarket solutions. OEM will just fail again. __________________ 2011 370Z 6MT Sport Gun Metallic \| ARC \| CJM \| Ecutek \| FI \| Fujimura \| R2C \| SPL \| Stillen \| TWM \| Z1 \| ZSpeed \|

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