CSC @ Lou Fusz / NISSAN Customer Care..

JARblue

According to multiple dealers and several NNA representatives, the powertrain warranty does not cover the CSC or the CMC. Those items are typically only approved for warranty coverage for people who have all their service done at the dealer. I heard it called "good will" coverage on several occasions. Having only let the dealer touch it for a headliner warranty replacement, I did not fulfill their requirements for "good will" coverage.

I replaced my CSC with the Z1 CSCEK before it failed because I can't afford to get stranded when I drive out to West Texas where there is no cell service. Wish I could help the cause in getting this recalled. My suggestion is purchase one of the aftermarket solutions. OEM will just fail again.

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DEpointfive0

100%

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Mike

which is why I usually let the dealership do all the scheduled maintenance while a car is in warranty. it might be a little more $$, but you never know when you will need someone on your side.

That being said, I service the cayenne at vw, because its half the price and I won't have it past the warranty anyway since its a lease.

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NISSAN: 75 280Z / 86 300ZX GLL /87 Sentra SE / 03 350Z / 23 Z
Porsche: 93 968 / 23 Macan GTS / 93 968

JARblue

That is an excellent point. Although it can be difficult for some to find a nearby dealer that is trustworthy. But even in hindsight, I would definitely be happier with the route I took (doing everything myself) vs letting the dealer do everything even if I knew they would 100% cover the CSC and such. I wasn't really a car guy before the Z, and I'm glad to have all the tools and knowledge that I have acquired since purchasing it

We have an Acura lease and the dealer won't even use the recommended oil weight when they do the oil change. I can do it myself with the 0W-20 full synthetic (instead of the 5W-20 blend the dealer uses) for less than their "deal", plus it takes up less of my time overall.

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