09-13-2013, 02:57 PM
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#11 (permalink)
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A True Z Fanatic
Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
Rep Power: 29538
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Quote:
Originally Posted by derraj06
So as an update. I have not received any I rings from the company.
In fairness I did inform the Brand Ambassador Tyler that I would not be keeping their product on my car. I have received a replacement from Z1 and it will be going on the car tomorrow morning. I have not received any communication from them since.
The shop put another slightly smaller o ring in the car and fired the engine. It will run but it needs more monitoring to know what's going on.
I should have the part tomorrow along with the full report from the dealer. I will post pictures of the part before it gets shipped back to amazon.
My guess is it was a misassembly at their factory and I would be cautious of trusting it is assembled correctly in the future. I probably should have taken it apart to inspect it but instead I chose to install the part how it came out of the box.
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Did they happen to mention what, if anything they were going to do if the failure of their part resulted in a dead motor down the line? Are you going to have to make a public stink about it before any action is taken on their end?
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