Review of Mishimoto Thermostatic Oil Sandwich Plate

derraj06 · 09-12-2013, 07:24 PM

So as an update. I have not received any I rings from the company.

In fairness I did inform the Brand Ambassador Tyler that I would not be keeping their product on my car. I have received a replacement from Z1 and it will be going on the car tomorrow morning. I have not received any communication from them since.

The shop put another slightly smaller o ring in the car and fired the engine. It will run but it needs more monitoring to know what's going on.

I should have the part tomorrow along with the full report from the dealer. I will post pictures of the part before it gets shipped back to amazon.

My guess is it was a misassembly at their factory and I would be cautious of trusting it is assembled correctly in the future. I probably should have taken it apart to inspect it but instead I chose to install the part how it came out of the box.

Mishimoto · 09-13-2013, 01:47 PM

Quote:

Originally Posted by derraj06

So as an update. I have not received any I rings from the company.

In fairness I did inform the Brand Ambassador Tyler that I would not be keeping their product on my car. I have received a replacement from Z1 and it will be going on the car tomorrow morning. I have not received any communication from them since.

The shop put another slightly smaller o ring in the car and fired the engine. It will run but it needs more monitoring to know what's going on.

I should have the part tomorrow along with the full report from the dealer. I will post pictures of the part before it gets shipped back to amazon.

My guess is it was a misassembly at their factory and I would be cautious of trusting it is assembled correctly in the future. I probably should have taken it apart to inspect it but instead I chose to install the part how it came out of the box.

I apologize for any miscommunication regarding this shipment. I had a chance to review the email string between you and our Customer Service rep Pat, and we did not ship these out next day air. These were mailed out via USPS on Monday, 9/9. Since we shipped these directly from our main office in Delaware, you should have received them by now. If you would like, I would be happy to re-ship these O-rings to you via FedEx, so we can provide a tracking number.

Thanks,
Tyler

Chuck33079 · 09-13-2013, 02:57 PM

Quote:

Originally Posted by derraj06

So as an update. I have not received any I rings from the company.

In fairness I did inform the Brand Ambassador Tyler that I would not be keeping their product on my car. I have received a replacement from Z1 and it will be going on the car tomorrow morning. I have not received any communication from them since.

The shop put another slightly smaller o ring in the car and fired the engine. It will run but it needs more monitoring to know what's going on.

I should have the part tomorrow along with the full report from the dealer. I will post pictures of the part before it gets shipped back to amazon.

My guess is it was a misassembly at their factory and I would be cautious of trusting it is assembled correctly in the future. I probably should have taken it apart to inspect it but instead I chose to install the part how it came out of the box.

Did they happen to mention what, if anything they were going to do if the failure of their part resulted in a dead motor down the line? Are you going to have to make a public stink about it before any action is taken on their end?

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09-12-2013, 07:24 PM	#1 (permalink)
derraj06 Enthusiast Member Join Date: Jun 2013 Location: Huntsville, AL Posts: 406 Drives: MB 370z Rep Power: 14	So as an update. I have not received any I rings from the company. In fairness I did inform the Brand Ambassador Tyler that I would not be keeping their product on my car. I have received a replacement from Z1 and it will be going on the car tomorrow morning. I have not received any communication from them since. The shop put another slightly smaller o ring in the car and fired the engine. It will run but it needs more monitoring to know what's going on. I should have the part tomorrow along with the full report from the dealer. I will post pictures of the part before it gets shipped back to amazon. My guess is it was a misassembly at their factory and I would be cautious of trusting it is assembled correctly in the future. I probably should have taken it apart to inspect it but instead I chose to install the part how it came out of the box.