Oil Cooler hose exploded

Modshack · 03-10-2010, 12:07 PM

Quote:

Originally Posted by Zsteve

Love that word! Stop the assholery!

If you wanted to remove that, you'd need to delete a TON of threads!....

TARDCORE · 03-10-2010, 12:40 PM

wtf... Sam called me on March 5. He asked if I had cut the hose because it was shorter than the other hose. I said no, they came like that. Sam what exactly is going on here? I didn't know that the kit sold by GTM was technically universal so I didn't do any adjustments to the kit.

GTM Oil Cooler

Here is the link to their kit. Look at the hoses. One is shorter. I figured it was shorter becase the core itself is about 10 inches long right? So If both hoses are going to the same place one would have to be shorter or be routed through a different, longer area. WTF sam. I never said I did any cutting or mods to the hose.

Matt · 03-10-2010, 12:42 PM

Quote:

Originally Posted by TARDCORE

wtf... Sam called me on March 5. He asked if I had cut the hose because it was shorter than the other hose. I said no, they came like that. Sam what exactly is going on here? I didn't know that the kit sold by GTM was technically universal so I didn't do any adjustments to the kit.

GTM Oil Cooler

Here is the link to their kit. Look at the hoses. One is shorter. I figured it was shorter becase the core itself is about 10 inches long right? So If both hoses are going to the same place one would have to be shorter or be routed through a different, longer area. WTF sam. I never said I did any cutting or mods to the hose.

Included in the kit:
(1) 55" S.S. Braided hose with 45 degree swivel ends (-8AN)
(1) 48" S.S. Braided hose with 45 degree swivel ends (-8AN)

There certainly are 2 different length hoses.

I wonder what the length of the hose GTM received was?

TARDCORE · 03-10-2010, 12:49 PM

When I first got the kit I was a little confused as to why it didn't come with any hardware to mount the kit to the car itself like Stillen's does. It should have hit me that this kit IS NOT made specifically for the Z and from what an employee at GTM told me after I called them about when the hose disconnected, it isn't. That was the first thing he had asked me "did you cut the hose" I don't even know how to reconnect the hose if I cut it. I inspected the longer hose (the one that worked) and I couldnt even tell how it was connected inside the AN fitting.

I really hope Sam misunderstood me when I was talking to him because if he posted that as if I was lying to him...

ChrisSlicks · 03-10-2010, 12:53 PM

The hoses could have been poorly assembled by the manufacturer (GTM already stated they don't make the hoses) or could appear frayed from all the movement making them look like they were altered. The manufacturer could also be cutting the hoses to a slightly wrong length.

Both Tardcore and GTM deserve the benefit of doubt at this point, so don't jump down anyone's throat just yet.

RCZ · 03-10-2010, 01:20 PM

Oh man did this thread just get good.

Modshack · 03-10-2010, 01:24 PM

Quote:

Originally Posted by RCZ

Oh man did this thread just get good.

Ho boy....we're gonna need more...

TARDCORE · 03-10-2010, 01:30 PM

And to cover my rear end on the install: So Cal Local Installer this is my friend who helped me with the install. If you look at all the things he does the cooler was nothing. Hes very well known among the honda/acura/mitsu community in So Cal. I have seen him do some crazy swaps and enginge internal builds from his garage and his customers have only good things to say about the longevity of the builds. And he didn't cut the hoses becasue I told him the kit was designed specifically for the 370z... little did I know its not. And even if he did, its not like he wouldn't do a poor job on reconnecting the hose to the AN fitting.

I sold the kit to a member on this site. I will not say his name but IF he wants to say something please do. He sent me a PM stating that one of the AN fittings is leaking. IF this AN fitting is on the BRAND NEW hose that GTM sent me, then there is your problem right there. Its not GTM's fault. Its not my fault. Its not his fault. Its the manufacturers fault. And please, if that member wants to say something please say this: Measeure the lengths of the hoses I sent you. they should both be the same length since GTM sent me another long hose for some reason and when I called them about it, they said the same thing: its a universal kit. So let us know (if you want to) wether or not its the brand new hose and if its NOT, if its the same length as the new hose to prove I did not such cutting because I didn't.

And furthermore... I am a damn law enforcement officer. When people need help because some illegal aliens break into their home or are attempting to steal their car who they gonna call? ghost busters? Dude I help people for living. Risk my life for people I don't even know for a living. I have a gigantic bruise on my left arm after some idiot hit me with a tree branch responding to a citizens report of a group of people who had taken shelter in her backyard in a tool shed and believe me when I say; thats one weak war story compared to the crap I seen and had happen to me helping other people with their "visitor problems". I have no reason to lie or pull any kind of bs as if it was GTM's fault not mine. If I did cut the hose I would have posted a thread saying "yes a I screwed up can someone give me some advice on how to reconnect the AN fitting." because thats what a forum is for. to help people. So please enough with all this BS about "the jig is up" Sam if you would like to speak about this matter in person or on the phone, I can understand. But don't put words in my mouth that I didn't say nor do.

TipsZ · 03-10-2010, 01:59 PM

OK .. I just got off the phone with Sam from GTM. He said he will take care of me, and I trust that he will. It could be just as others have said, that at times these things occur. I chaulk it up as a learning experience for me. Never forget that vendors who are responsive and really want to put out good products take care of their customers, and Sam is doing that for me, EVEN THOUGH I did not purchase the kit directly from him. Now THAT is good customer service.

TARDCORE · 03-10-2010, 02:52 PM

Quote:

Originally Posted by Matt

Included in the kit:
(1) 55" S.S. Braided hose with 45 degree swivel ends (-8AN)
(1) 48" S.S. Braided hose with 45 degree swivel ends (-8AN)

There certainly are 2 different length hoses.

I wonder what the length of the hose GTM received was?

So the online kit says 55" and 48" I received a 59" and 55" and both of the hoses had a 45 degree and a 90 degree. the 120 wasnt there but it still installed fine. This is the pic of the kit the day I unboxed it. The hose that failed was the 55 inch not the 59" and I sent the 59" with the kit along with the brand new hose that I got from GTM.

edit: Ok so writing on the packaging stated 59" and 120 and 60 degree fitting. However what I received was 45 and 90 degree. Sam I am not trying to discredit you or your company in anyway. Its just I am trying to cover my side. This is a learning experience for me and what I learned was next time I receive something other than what is stated, I should call the company and make sure its ok. Also I should mhave measured the lines to amke sure they actually were 59" and 55"

SAM@GTM · 03-10-2010, 03:25 PM

We have been in business for 15 + years, We do understand and believe that even with the best people employed,best materials bought,best product and best equipment used things go can wrong and mistakes can be made. So when a customer calls with an issue they 're having we focus on fixing the problem instead blaming and pointing the finger, that does mean we don't go back and investigate to find out what caused the problem, what to do to correct it and how can we prevent it from acquiring again .

All the data in front of us indicate that the hose has been shorten, Preston if you are saying that you did not, then i I'm not sure what to say at this point, we can go back and forth here for ever and the outcome won't change .

We are working with the second buyer to get him back on the road and that's all we can do .

Sam

RCZ · 03-10-2010, 03:32 PM

^ Is it possible that they sent you the wrong size hose from your other mfg?

2 engines could have blown up.....I'm really glad none did, but this thread could have gone very very differently.

SAM@GTM · 03-10-2010, 03:38 PM

Quote:

Originally Posted by RCZ

^ Is it possible that they sent you the wrong size hose from your other mfg? Its either that or someone isn't being 100% honest here.

We went back and checked every hose on the self, every hose had the right length, we had consistency .

Sam

FuszNissan · 03-10-2010, 03:55 PM

I guess the oil temp got so hot that it shrunk the steal braided line then. Oh well, everybody was taken care of in the end, and GTM did the right thing. Moving on! How about that Z06??

TARDCORE · 03-10-2010, 04:00 PM

Quote:

Originally Posted by FuszNissan

I guess the oil temp got so hot that it shrunk the steal braided line then. Oh well, everybody was taken care of in the end, and GTM did the right thing. Moving on! How about that Z06??

lol for a 22 year old the Z06 was $304 a month for my insurance. I can afford the car payment. not the insurance. Gotta wait a few years.

Anyway, I am still planning on purchasing an oil cooler from GTM but I am going to have them install the kit that way I can have it documented that it was installed by a professional and if anything like this happens again, well I certainly hope it doesn't come to that.

And yeah for a while there it didn't look good since I wasn't active on this site since the 27th of Feb and the issue with TipsZ's 370 and me not repsonding. I can only imagine what kind of person you all think I am but I want to apologize for the tension created.

edit: I updated my post above this one.

03-10-2010, 12:40 PM	#107 (permalink)
TARDCORE Enthusiast Member Join Date: Jul 2009 Location: San Diego Posts: 410 Drives: 2010 Solid Red 370Z Rep Power: 15	wtf... Sam called me on March 5. He asked if I had cut the hose because it was shorter than the other hose. I said no, they came like that. Sam what exactly is going on here? I didn't know that the kit sold by GTM was technically universal so I didn't do any adjustments to the kit. GTM Oil Cooler Here is the link to their kit. Look at the hoses. One is shorter. I figured it was shorter becase the core itself is about 10 inches long right? So If both hoses are going to the same place one would have to be shorter or be routed through a different, longer area. WTF sam. I never said I did any cutting or mods to the hose. __________________ XBL:EVENTYDE

03-10-2010, 12:49 PM	#109 (permalink)
TARDCORE Enthusiast Member Join Date: Jul 2009 Location: San Diego Posts: 410 Drives: 2010 Solid Red 370Z Rep Power: 15	When I first got the kit I was a little confused as to why it didn't come with any hardware to mount the kit to the car itself like Stillen's does. It should have hit me that this kit IS NOT made specifically for the Z and from what an employee at GTM told me after I called them about when the hose disconnected, it isn't. That was the first thing he had asked me "did you cut the hose" I don't even know how to reconnect the hose if I cut it. I inspected the longer hose (the one that worked) and I couldnt even tell how it was connected inside the AN fitting. I really hope Sam misunderstood me when I was talking to him because if he posted that as if I was lying to him... __________________ XBL:EVENTYDE

03-10-2010, 01:30 PM	#113 (permalink)
TARDCORE Enthusiast Member Join Date: Jul 2009 Location: San Diego Posts: 410 Drives: 2010 Solid Red 370Z Rep Power: 15	And to cover my rear end on the install: So Cal Local Installer this is my friend who helped me with the install. If you look at all the things he does the cooler was nothing. Hes very well known among the honda/acura/mitsu community in So Cal. I have seen him do some crazy swaps and enginge internal builds from his garage and his customers have only good things to say about the longevity of the builds. And he didn't cut the hoses becasue I told him the kit was designed specifically for the 370z... little did I know its not. And even if he did, its not like he wouldn't do a poor job on reconnecting the hose to the AN fitting. I sold the kit to a member on this site. I will not say his name but IF he wants to say something please do. He sent me a PM stating that one of the AN fittings is leaking. IF this AN fitting is on the BRAND NEW hose that GTM sent me, then there is your problem right there. Its not GTM's fault. Its not my fault. Its not his fault. Its the manufacturers fault. And please, if that member wants to say something please say this: Measeure the lengths of the hoses I sent you. they should both be the same length since GTM sent me another long hose for some reason and when I called them about it, they said the same thing: its a universal kit. So let us know (if you want to) wether or not its the brand new hose and if its NOT, if its the same length as the new hose to prove I did not such cutting because I didn't. And furthermore... I am a damn law enforcement officer. When people need help because some illegal aliens break into their home or are attempting to steal their car who they gonna call? ghost busters? Dude I help people for living. Risk my life for people I don't even know for a living. I have a gigantic bruise on my left arm after some idiot hit me with a tree branch responding to a citizens report of a group of people who had taken shelter in her backyard in a tool shed and believe me when I say; thats one weak war story compared to the crap I seen and had happen to me helping other people with their "visitor problems". I have no reason to lie or pull any kind of bs as if it was GTM's fault not mine. If I did cut the hose I would have posted a thread saying "yes a I screwed up can someone give me some advice on how to reconnect the AN fitting." because thats what a forum is for. to help people. So please enough with all this BS about "the jig is up" Sam if you would like to speak about this matter in person or on the phone, I can understand. But don't put words in my mouth that I didn't say nor do. __________________ XBL:EVENTYDE Last edited by TARDCORE; 03-10-2010 at 02:47 PM.

03-10-2010, 01:59 PM	#114 (permalink)
TipsZ Track Member Join Date: Mar 2009 Location: Lithia, FL Age: 50 Posts: 552 Drives: 09 Nissan 370z CS M6 Rep Power: 186	OK .. I just got off the phone with Sam from GTM. He said he will take care of me, and I trust that he will. It could be just as others have said, that at times these things occur. I chaulk it up as a learning experience for me. Never forget that vendors who are responsive and really want to put out good products take care of their customers, and Sam is doing that for me, EVEN THOUGH I did not purchase the kit directly from him. Now THAT is good customer service. __________________ Dynojet 285 HP/245 TQ (pre CBE)// Agency Power CBE // GTM Test Pipes // JWT Pop Chargers // B&M Short Shifter // Eibach Springs // Powder-coated Akebono's // Powder-coated Strut Bar // Black Chromed 19" Rays // // Redline Designs Graphics TipsZ journal

03-10-2010, 03:25 PM	#116 (permalink)
SAM@GTM NOT AN ACTIVE SPONSOR. DO NOT BUY Join Date: Dec 2008 Location: CALIFORNIA Posts: 913 Drives: 370Z Rep Power: 17	We have been in business for 15 + years, We do understand and believe that even with the best people employed,best materials bought,best product and best equipment used things go can wrong and mistakes can be made. So when a customer calls with an issue they 're having we focus on fixing the problem instead blaming and pointing the finger, that does mean we don't go back and investigate to find out what caused the problem, what to do to correct it and how can we prevent it from acquiring again . All the data in front of us indicate that the hose has been shorten, Preston if you are saying that you did not, then i I'm not sure what to say at this point, we can go back and forth here for ever and the outcome won't change . We are working with the second buyer to get him back on the road and that's all we can do . Sam Last edited by SAM@GTM; 03-10-2010 at 03:32 PM.

03-10-2010, 12:53 PM	#110 (permalink)
ChrisSlicks A True Z Fanatic Join Date: Mar 2009 Location: North East Posts: 6,203 Drives: 09 370Z Sport M6 Rep Power: 653	The hoses could have been poorly assembled by the manufacturer (GTM already stated they don't make the hoses) or could appear frayed from all the movement making them look like they were altered. The manufacturer could also be cutting the hoses to a slightly wrong length. Both Tardcore and GTM deserve the benefit of doubt at this point, so don't jump down anyone's throat just yet.

03-10-2010, 01:20 PM	#111 (permalink)
RCZ A True Z Fanatic Join Date: Nov 2008 Location: Miami Posts: 6,403 Drives: '09 370Z Rep Power: 1118	Oh man did this thread just get good.

03-10-2010, 03:32 PM	#117 (permalink)
RCZ A True Z Fanatic Join Date: Nov 2008 Location: Miami Posts: 6,403 Drives: '09 370Z Rep Power: 1118	^ Is it possible that they sent you the wrong size hose from your other mfg? 2 engines could have blown up.....I'm really glad none did, but this thread could have gone very very differently. Last edited by RCZ; 03-10-2010 at 03:34 PM.

03-10-2010, 03:55 PM	#119 (permalink)
FuszNissan A True Z Fanatic Join Date: May 2009 Location: St. Louis Posts: 14,275 Drives: Pure Sex Rep Power: 542	I guess the oil temp got so hot that it shrunk the steal braided line then. Oh well, everybody was taken care of in the end, and GTM did the right thing. Moving on! How about that Z06?? __________________ Mods: Too Many to list! LouFuszNissan ZDAYZ 2012

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