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Oil Cooler hose exploded

Originally Posted by SAM@GTM When the op called us saying that one of the hoses we supplied with the oil cooler kit has burst, we assumed responsibly and send him

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Old 03-10-2010, 07:54 AM   #10 (permalink)
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Quote:
Originally Posted by SAM@GTM View Post
When the op called us saying that one of the hoses we supplied with the oil cooler kit has burst, we assumed responsibly and send him a new hose with a return shipping label so we can get the hose back to inspect it . Upon inspecting the hose, we discovered that the hose has been shorten, we order thees lines pre-cut to an exact length. if you shorten the line and you don't have the experience required to reassemble this type of fittings, the line will com apart end of story . and this exactly what happened in the op's case .

The kit is specific to the 370z we don't offer any other kit for any other make, the few inches of extra length that the hoses comes with is to give flexibility to the installer so they can install the cooler anywhere they want and for the extra slack required with the engine torquing.

Sam
Sad. You hear cases of owners supposedly wronged by dealers, and look what we have here - a case of deception on the OP's part so he could get a new pair of hoses that he modified. Maybe not him, maybe someone he got to install the part, but none the less...its obvious GTM caught him red handed.

GTM - a lot of respect to you for standing by your product and shipping him some new hoses.

OP - wow. Jigs up, eh?
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