03-10-2010, 05:55 AM
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#10 (permalink)
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A True Z Fanatic
Join Date: May 2009
Location: St. Louis
Posts: 14,275
Drives: Pure Sex
Rep Power: 544
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Quote:
Originally Posted by SAM@GTM
When the op called us saying that one of the hoses we supplied with the oil cooler kit has burst, we assumed responsibly and send him a new hose with a return shipping label so we can get the hose back to inspect it . Upon inspecting the hose, we discovered that the hose has been shorten, we order thees lines pre-cut to an exact length. if you shorten the line and you don't have the experience required to reassemble this type of fittings, the line will com apart end of story . and this exactly what happened in the op's case .
The kit is specific to the 370z we don't offer any other kit for any other make, the few inches of extra length that the hoses comes with is to give flexibility to the installer so they can install the cooler anywhere they want and for the extra slack required with the engine torquing.
Sam
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That explains a lot. Sounds like you did the right thing as a company too Sam. Not many companies in the aftermarket game will just give you new parts before inspection of quality failure. I would just like to point that out.
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