CJM Oil Pan

phunk · 09-24-2015, 12:29 PM

Quote:

Originally Posted by jwick

Well this morning there are no options for customizing delivery. Before the top two options on the left were available for a fee. I guess cuz today is the final delivery attempt that is no longer an option so I guess it's coming back to you.

When it arrives give me a call and we can sort out what to do. To limit the hassle I'd prefer we ship it to my office next time.

I tracked it and those top 2 options are available again. I called FedEx and they said your package will be sitting at a station in Houston for a week where it can be picked up unless someone tells them to return to shipper (which is an irreversible process I have learned with ENT-Zs shipment, they wont even talk to me about it since his hit return to shipper status). I am still trying to get them to allow it to be held at their store locations but I have no idea if I will get anywhere with it. I just spent another 20 min on the phone with them today.

I must have 3-4 hours invested on the phone with them and spoken to 8-10 different people there and nobody can tell me why they wont let you guys have them held at location.

jwick · 09-24-2015, 02:08 PM

Quote:

Originally Posted by phunk

I tracked it and those top 2 options are available again. I called FedEx and they said your package will be sitting at a station in Houston for a week where it can be picked up unless someone tells them to return to shipper (which is an irreversible process I have learned with ENT-Zs shipment, they wont even talk to me about it since his hit return to shipper status). I am still trying to get them to allow it to be held at their store locations but I have no idea if I will get anywhere with it. I just spent another 20 min on the phone with them today.

I must have 3-4 hours invested on the phone with them and spoken to 8-10 different people there and nobody can tell me why they wont let you guys have them held at location.

Roger that! Called and got the address. I can pick it up tomorrow or Saturday between 8AM-3PM.

phunk · 09-24-2015, 02:19 PM

Quote:

Originally Posted by jwick

Roger that! Called and got the address. I can pick it up tomorrow or Saturday between 8AM-3PM.

Does that work out for you or should I keep trying to get them to hold it at a FedEx office store?

jwick · 09-24-2015, 03:00 PM

Quote:

Originally Posted by phunk

Does that work out for you or should I keep trying to get them to hold it at a FedEx office store?

It's about 10 miles from my house. That's way easier than getting it redirected elsewhere or shipped back to you.

Might just give me an excuse to pull the G out of the garage and get in some spirited driving