DIY: Replace dreaded steering-lock on 2009s and early 2010s.

spearfish25

My experience with Autobarn service has been pretty stellar. Let me know how things go.

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2013 Cadillac V-Wagon, RIP Z

370zproject

nope they only rent out yes its good warrnaty wise till july

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Brake Upgrade Package ate blue, hawk hp ceramic pads, and slotted rotors

The Dimer

That's where I bought my car from. This is my first time dealing with the service department (I do my own maintenance) but they were a nice dealership to deal with.

The Dimer

Got my car back this past week. Originally they told me the part was on back order and that I wouldn't get my car back until the end of the month, but I'm not complaining.

As for the Autobarn, I would give the service department 9/10. Everyone I spoke with was helpful, polite, and professional. They got the tow truck out to me, the car in the shop, and fixed the issue in a timely manner without any BS that you can get from some dealers.

My only complaint, and why I gave them a 9 and not a 10, is that when I originally spoke with them on the phone to have my car brought in they assured me that they would keep me up to date on the car as it spent it's time at the dealership. They said they would call to let me know when it had gotten there, when they started looking at it, when they found the problem, and when they got it fixed.

I had to call them to find out that it had actually arrived and to find out they had started inspecting it, but after I reminded them that they had promised to keep me up to date they were very apologetic and did a much better job of keeping me in the loop.

It's wasn't a huge deal, but no one wants to be kept in the dark waiting and wondering whether their 40K paper weight has be turned back into a car. My biggest gripe was just that they told me they were going to do something and they weren't doing it.

That aside, they were a great shop to work with and I would definitely recommend them to anyone that needed to get some warranty work done.