The BEST "Z" dealership in the Ottawa area

MrSir

Nissan/Infinity dealerships are pretty darn useless. When i was having problems with my engine chocking up due to water getting on my MAF sensors. These guys couldn't figure out anything. I found the problem myself on the forums and resolved it. Also when they open the hood and see aftermarket intakes and anything else that isnt stock the first thing out of their mouth is "with all those aftermarket parts i am not sure the warranty will cover anything" aka " you are paying for anything we do". Plus most dealership shops have 2 maybe 3 actual mechanics that know their ****, and the rest are kids still learning. So its a lost cause. You get un-resourceful vehicle analysis, done by inexperienced individuals for more money. Since i bought my car i have only been to a nissan dealership once and i ended up paying for them to tell me they don't know what the problem is. So look for a good mechanic shop instead of a dealership. I am sure people will know of some in the mod scene in ottawa.

__________________
Evo-R Front Lip | RAZO Shifter Knob | Avant Garde Wheels | Hankook Tires | Berk HFCs | Agency Power CBE | AEM CAIs | Z1 Oil Cooler | Morimoto xB LED Halos | Tein Super Street | StopTech Rotors, Pads, SS Lines

zakimak

If you got water onto your MAF because of your aftermarket intake (I am assuming your AEM were on when you drove it through the water), how is it their fault? They are trained on OEM Nissan set up not aftermarket set up. Experience guys will figure it out while some will not. Could they finally figure it out? probably, but then they would have to charge you for it.

Think about it for a second. You drive in and have X problems. They looked at it and say **** this will take some time to figure out because customer has different set up. I will have to run a diagnostic and maybe search some Service Bulletins,..... Forums, which will be 2 hours but Nissan will only allow 1 hour for it, I am losing money. **** it, I am not touching this unless customer pays. Advise customer, customer is pissed off and drive off.

There are fix parameters for any warranty work and if you go beyond it, you will need approval and justification to get paid. Nissan will never allow that to happen unless it is their stuff that's being worked on.

So now you have an aftermarket set up, they need time beyond approved parameters, Nissan ask why....uh because he has some weird **** here that not OEM stuff...Denied.

I am not advocating that maintenance stuff cannot be done on your own and by others instead of dealerships and in honesty, if you're mechanically inclined and efficient, it's better to do it yourself. But some don't want the aggravation and just have the dealership do it. You definitely pay more but those free coffee, shuttle services and rapport cost money.

They are running a business and yes they usually have several mechanics that are experienced and the rest are apprentice learning their trade. EVERY shop does the same thing to save cost. The best ones do the same thing, it has nothing to do with the competence of a shop, it has to do with the competence of the individual at a given job. Little **** will always be done by the apprentice. Major issue by the shop lead then the manager, so on so forth. Every one of them expects to be paid. When Nissan only approve at certain portion, you can't expect them to lose money to deal with your issue when it is YOUR fault.

That said, when you do have rapport and history with them, they will do what they can.


BTW in relationship to Warranty work, I'll quote Outrun's post which is very to the point


A dealer cannot deny warranty simply because you have changed a part. Basically, a dealer has to honor the warranty unless they can prove the part you changed caused the fault. e.g. altering your wheels & tires should not effect a warranty claim on the a/c. This sounds straightforward but often things fall into a gray area. For example, supercharging the engine and then trying to warranty a transmission failure. Did the transmission fail because of the extra engine power? Much depends on the relationship with your dealer

__________________
What doesn't kill you might make you a cripple so chose wisely.

Free Stuff for Premium Members - Yeah Really

Ire

^ on point

i work at a dealership and for guys making flat rate, if you bring a car in some of the time the mechanic is losing out. They dont want to give you back the car unfixed but sometimes they have to in order to break even.

You're also right that in most shops its 3-5 licensed guys and the rest are kids still in school. That said, they won't give tough jobs to the kids.

__________________
Advan Racing, KW, GTHaus, Eibach, Berks, Injen, Motul, K&N, SPC, Sunline Racing, Z1, Evo-R, Aerojacket, Stoptech, Amuse Powerhouse, Defcon Racing, Fly1 Motorsports.
pics