The BEST "Z" dealership in the Ottawa area

zakimak

I doubt your 6000 visit has anything other than regular oil changes and checking of the vital fluids and adjustments as necessary when in the bay. For a new car, it rarely is an issue. That said, these visits do boaster the dealer/owner relationship if issues do occur and it can also intercept potential break down in the future. IMO most cars never have any issues until around the 50 000kms mark provided it is driven normally. Usually you're looking at brakes, fluids, tires, alignment (should be done every time you change tires) and various adjustments. Minor items and those are non-warranty items anyway as they are considered consumables.

Voiding of warranty is only applicable when it is proven that the mods or lack of maintenance is the direct cause for the issue. Beyond that, it is not within the best interest of everyone to piss off the customer. As I mentioned in our PMs. Warranty work always is in the best interest of the dealer to deny it. Bottomline is the dealer gets more money and less problems from the customer than from Nissan (parts overhead, discounted labour rates and headache of filing with Nissan). That said, good dealers would always work with and for the customers. Once you lose a customer, you're likely lose not only his/her business, you're likely looses his friends and his/her decedents.

BTW you do not have to have to do ANY work at the dealer for warranty to be applicable. The purpose of the warranty of the product is 'manufacturing defects'. Saying that, if there is the proof of negligence on the part of the customer to the warrantied part(s), Nissan has a good position to deny the claim. Obviously a Turbo kit or you don't do any fluid changes per recommendation or maintenance, then you are putting the engine pass it's designed parameter, hence no warranty if the engine goes as it is considered a direct cause. They can't deny you an OEM stereo replacement even if you have TT and Nos, etc and haven't change your oil in 45 000kms though if you're bumper to bumper still applies. The stereo has nothing to do with the mods or maintenance.

What we are talking about here is the oil changes and stupid maintenance stuff. Again, you don't have to do it through the dealership provided you have proof that you've done the maintenance per recommendation.

So why Mister Lube is 'warranty approved'. It is because engine failures are rarely the issue of fluids deficiencies. So in the event the engine fails and it IS proven that the fluid or fluid change was the culprit, then Mister lube would cover it. - This is so unlikely that it is a non-issue.

But that does not mean that some stupid kid at Mr. Lube would not cross thread the drain bolt and then it became the problem that could be more problematic. In this scenario, you're dealing with more parties to get the work done...all costing time and headaches. With the dealer, you drop off the car and tell them to fix their mistake.

Again even though it can be expensive, it is another form of peace of mind. Some of us think it is worth it while other think it is not. The call is up to you but again, like I said, good dealership will work with you. Remember they are in the business of making money too.

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What doesn't kill you might make you a cripple so chose wisely.

Free Stuff for Premium Members - Yeah Really

Shep43

Below is from the "Service and Maintenance Guide"

As a condition of your vehicle’s warranty, you are responsible for properly maintaining your vehicle. In maintaining your vehicle, you should follow either Schedule 1 or Schedule 2 as listed below. Use these guidelines to determine which maintenance schedule to use.

SCHEDULE 1 (more severe operating conditions), every 3,750 miles or 3 months, whichever comes first

SCHEDULE 2 (less severe operating conditions), every 7,500 miles or 6 months, whichever comes first

I've chosen every 3,750 miles (6k kms) and have ignored every 3 months (refer to earlier post about "opening wallet").

Well that's 2 votes for Huntclub, hopefully they will rectify my 2 problems which are a "splash guard" install (1 of the 4 does not fit well), and a replacement passenger door window seal install (new part either doesn't fit well or a improper install). My present dealership re-ordered the parts a 2nd time and stated the new ones didn't fit any better than the 1st replacements and put those back on. I expect the dealership to resolve these issues and I feel are not unreasonable requests....I paid for the genuine accessory and the bumper to bumper warranty. It also looks like Huntclub has a 'bodyshop" as these parts should be installed by a "body-man" and not a mechanic !!!

There's a few other things that happened last summer at my dealership with the Service Manager and my mechanic, but the two above problems and lack of resolution were the "last straw". (see my post on Most Stupid Thing Heard From a Nissan Dealer)

Thanks again for everyone's candor, advice, thoughts, and most of all your time taken in responding.

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2012 - 6MT - Touring Sport - Black Rose

N0SL3N

All they are saying is that if you neglect service on your car, and that neglect causes something to break, they will not warranty it. Sch 1 and Sch 2 are just basic outlines of when they recommend service to make it easier for the average Nissan owner. You can get service at a dealership, Mr Lube or in your own driveway; as long as you can prove the service was done (receipts) you won't have a problem.

My advice is to get a good synthetic, motul or redline, perform a change after 5-6K and send a sample to Blackstone. I just did this and they will tell you how much longer you could have run or if you should have changed sooner.

I like to advocate for people doing their own maintenance because if you take your time you will know it is done right, uses the best parts/fluids and you can get to know your car.

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