BC ER, SPL Install and Adjust

sandersd

As mentioned I was very disappointed with the workmanship at EVS Motors. On a positive note the car was aligned which is what I brought it in for. But...

When I dropped the car off I took extra time to go over all the adjustments that needed to be made and how to properly do them. I gave the tech written instructions from the service manual, SPL, and BC for each of their respective products. I highlighted things to watch out for. Still the work was not performed acceptably.

When I arrived home after picking up the car I put it up on stands and took off the tires to inspect the work. This is what I found:

The tech sprayed oil or some type of lubricant all over the shock body and reservoir canister. I assume he thought it would make it easier to adjust the shock length. The issue is he didn't wipe it off and the oil would act as a dirt magnet covering the threads and body with a layer of grime. Sloppy. A better alternative is simply to take a damp shop towel and wipe the threads clean above the adjuster since this will actually remove all the grit that tends to bind the threads.

The canisters must be loosened to adjust the shock length but when the adjustment is complete they must be centered and tightened. One side was completely loose and the other was partially tightened but misaligned so it rode against the side of the slot.

They charged me extra to make a small adjustment to the preload but were 5mm off the correct setting. If one is charging extra one should ensure the adjustment is correct.

The tech damaged the lock nuts and the SPL wrenches by beating on them with a hammer. This angered me the most. The nuts were only hand tight. He beat on them so hard the nuts are rounded and the wrenches have gouges on the faces from the nut and hammer marks on the ends from a checkered face hammer. Perhaps he didn't know which way to turn the nut to loosen it but this can be ascertained by simply looking at the direction of the threads and turning the nut appropriately - no hammer required. Even if a hammer was required one doesn't use a checkered face hammer but a deadblow rubber mallet. One sharp tap should be all that's required to securely seat the jam nut.

Compounding this folly the heim joint (spherical rod end) was left canted over in direct violation of the instruction sheet that I gave him that had pictures of proper and incorrect alignments. The locking sleeve for the rod end was also rotated 180 degrees so it could not be accessed by a wrench. I had to loosen the jam nut and rotate the adjusting nut just so I could access the sleeve to loosen it and rotate it to its proper position.

Last, but not least, the side skirts were damaged by running over something, bottoming out, and deforming the plastic at the attachment points so severely the plastic dragged the ground in three places. I had to remove the bolts and heat the plastic with a heat gun to reform it to its original shape and position. The locking tabs were sheared off so I used tape to hold the pieces in alignment so they will not catch on anything and be further damaged.

I expected this place, given how they placed themselves in the market, working on high end cars, celebrity endorsements, etc, to do exceptional work. They did not. The work was barely adequate and certainly not worth the price I paid or damage to my car. I told the manager when I discussed this with him that there is no way I could ever recommend his shop to anyone.

One only gets one chance to make a first impression.

__________________
2014 370Z NISMO -- HKS Hi-Power Exhaust -- Swift Springs -- BC ER Coilovers -- SPL Suspension Components -- Nismo R-Tune Intake -- Seibon BD CF Hood

Rusty

Think I would be draggin' someone over the counter.

__________________

浪人 - 殺し屋
"The Difficult Anytime, The Impossible By Appointment Only"
http://www.the370z.com/members-370z-...o-journal.html

sandersd

It's a nice thought, but...

__________________
2014 370Z NISMO -- HKS Hi-Power Exhaust -- Swift Springs -- BC ER Coilovers -- SPL Suspension Components -- Nismo R-Tune Intake -- Seibon BD CF Hood

Rusty

I know, BUT they would know I WAS there, and the customers that was there too would know.

__________________

浪人 - 殺し屋
"The Difficult Anytime, The Impossible By Appointment Only"
http://www.the370z.com/members-370z-...o-journal.html