pioneer z130bt probs

bobbyd · 11-07-2011, 11:06 AM

Thanks for getting back to me. I have contacted Pioneer and they said they would send me a new cable. I also looked up the one on Ebay ($55) and it is the same one that Pioneer will send me "CDP 1195". I purchased my Head Unit on Ebay at a great price $895 including the Pioneer Camera. My installer would of picked up the tab if I had bought it through them. He wants $100 to install this defective cable because he claims he has to take out the whole dash again. My concern is if it is indeed defective or did our installers crimp a line or left the connection loose? I would like to watch the installers do the new installation but I doubt they would let me. What is a nightmare is if the new cable becomes defective at some point? I sure hope not. I really appreciate the sound this HU brings to the table and I have to have everything work correctly. Especially speakers!! Anyway, what are the chances of this happening? It has never happened to me before. If anyone has had this happen to them please let me know as I am going to try and Pioneer to reimburse me. Yes, I know. Good luck with that one.

gvd · 11-08-2011, 08:59 AM

Quote:

Originally Posted by bobbyd

Thanks for getting back to me. I have contacted Pioneer and they said they would send me a new cable. I also looked up the one on Ebay ($55) and it is the same one that Pioneer will send me "CDP 1195". I purchased my Head Unit on Ebay at a great price $895 including the Pioneer Camera. My installer would of picked up the tab if I had bought it through them. He wants $100 to install this defective cable because he claims he has to take out the whole dash again. My concern is if it is indeed defective or did our installers crimp a line or left the connection loose? I would like to watch the installers do the new installation but I doubt they would let me. What is a nightmare is if the new cable becomes defective at some point? I sure hope not. I really appreciate the sound this HU brings to the table and I have to have everything work correctly. Especially speakers!! Anyway, what are the chances of this happening? It has never happened to me before. If anyone has had this happen to them please let me know as I am going to try and Pioneer to reimburse me. Yes, I know. Good luck with that one.

i really can't say, the second time was the charm for me but it all depends on whether your installer is worth their salt. if they know what they're doign taking out the dash etc isn't that big a deal, they replaced mine in like 30 mins and offered to let me watch. all i'd suggest is if they let you watch make them plug in the new cord first and see if everything works, before they put the dash back in if possible. great price btw on the HU, and rear cam. didn't get that on mine. good luck

bobbyd · 11-09-2011, 02:46 PM

The latest is that Ebay site Eclectic Mart who I bought the Head Unit from is sending the harness to my installer. They have provided me with excellent service and communication. They gave me a one year warranty on the unit themselves. They claim that they have never had a customer with this problem and they are a big Pioneer Dealer. Most of the time they say that the cable was damaged or crimped upon installation. I even sent them your post to read.
My installer says he is 99.9% sure it is not his installation. I hope it is because it is going to cost me another $100 clams to put in the new wire if it is not. If I had bought the HU from him then $0. But as you know, I got the best deal I could on EBay and I really shopped it. If there is a next time, you make sure that you have an Ipod and test everything before the dash gets put on.
I am going to watch them put it in and hope it is them.
Hey, thanks for your input.

11-07-2011, 11:06 AM	#1 (permalink)
bobbyd Base Member Join Date: Nov 2011 Location: Lakeland, Fl. Posts: 3 Drives: Nissan 350Z Rep Power: 15	Hi Thanks for getting back to me. I have contacted Pioneer and they said they would send me a new cable. I also looked up the one on Ebay ($55) and it is the same one that Pioneer will send me "CDP 1195". I purchased my Head Unit on Ebay at a great price $895 including the Pioneer Camera. My installer would of picked up the tab if I had bought it through them. He wants $100 to install this defective cable because he claims he has to take out the whole dash again. My concern is if it is indeed defective or did our installers crimp a line or left the connection loose? I would like to watch the installers do the new installation but I doubt they would let me. What is a nightmare is if the new cable becomes defective at some point? I sure hope not. I really appreciate the sound this HU brings to the table and I have to have everything work correctly. Especially speakers!! Anyway, what are the chances of this happening? It has never happened to me before. If anyone has had this happen to them please let me know as I am going to try and Pioneer to reimburse me. Yes, I know. Good luck with that one.

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11-09-2011, 02:46 PM	#3 (permalink)
bobbyd Base Member Join Date: Nov 2011 Location: Lakeland, Fl. Posts: 3 Drives: Nissan 350Z Rep Power: 15	The latest is that Ebay site Eclectic Mart who I bought the Head Unit from is sending the harness to my installer. They have provided me with excellent service and communication. They gave me a one year warranty on the unit themselves. They claim that they have never had a customer with this problem and they are a big Pioneer Dealer. Most of the time they say that the cable was damaged or crimped upon installation. I even sent them your post to read. My installer says he is 99.9% sure it is not his installation. I hope it is because it is going to cost me another $100 clams to put in the new wire if it is not. If I had bought the HU from him then $0. But as you know, I got the best deal I could on EBay and I really shopped it. If there is a next time, you make sure that you have an Ipod and test everything before the dash gets put on. I am going to watch them put it in and hope it is them. Hey, thanks for your input.