Beware Forgestar (My personal story)

genki370z · 12-24-2009, 02:11 PM

man you had a couple rough months there, that suuuuuuuuuuux!!! but in the end you kept your composure and you eventually got what you wanted!!! congrats!! i know if i would have waited that long...that would have been someones a**!!! lol

Matt · 02-25-2010, 01:52 AM

I can't imagine being jerked around for 4-6 months. Simply waiting 4-6 months? Maybe...especially for a product that I really want/need. But hearing different story after different story is something no one should tolerate.

That being said, coming in at the end and changing your colors, your order, or w/e is sort of lame. I understand the customer is always right, but that almost seems like you're being difficult just to make the end result look worse on Forgestar's part, especially if they would have messed it up again.

Also, selling your old wheels and mounting the new ones is 100% not Forgestar's fault. I agree that they should *not* have covered the costs of that. You knew what kind of mess this was going to be, so selling your old wheels and mounting the uninspected new ones is all on you, bud.

I'm getting new exhaust soon, and have a possible buyer for the Nismo CBE. Do you think I'm going to install it the Berk exhaust, sell the Nismo exhaust, and *THEN* inspect my Berk for possible defects? Sounds silly, doesn't it?

Honestly, I hope you do enjoy the wheels, and sympathize that you had to go through this situation.

boosted180 · 12-27-2009, 12:39 PM

thanks for posting your experiences. i was so close to ordering their wheels. i think the only way for forgestar to repair their reputation (if they want to) and to have people feel secure about ordering from them in the future is to allow people to pay AFTER they receive their orders (on time) and are comletely satisfied. i would definitely buy their wheels if they allowed that.

but for now, i guess i have to look for something else. can someone recommend other wheels on the market comparable to these in price, weight, quality, etc.?

BLUESLATE · 02-21-2010, 05:08 AM

Okay, so I don't understand why people are being so offensive about this ordeal. So iForged ****** up on their first order... and took them 6 months to get things right, but so what? Every company makes mistakes, and they are in business for making money, not offering charity funds. OP, you basically got what you wanted in the end (changed color and canceled pin striping), and you're still complaining? I mean, what if you got the perfect set with gloss black and white gettho pin striping in the first place? Would you have been happy with that? Hell no. On top of that, iForged could have just refused to sell the second set to you at discounted price and take those back from you although it could be disadvantageous to them. You got an extra set of wheels at a discounted price AND changed color AGAIN on your own to keep them. Finally, you're selling the flat black one that you originally ordered because they don't look good anymore?

And what's with all the bandwagon jumpers here? Suing them? Are you ******* kidding? Who the **** are you talk about suing? Are you the victim here? Man... I just don't get people these days.

To conclude, I'm sorry OP that you were hassled for a long time for this whole ordeal, but I hope you should be happy with the results since you have changed color decision total of THREE times, and got your second set for dirt cheap. For rest of the people who's bad mouthing a company who at least tried to step up to resolve the issue, you all should take a hand full of chill pills and grow up.

Sorry for waking up the dead thread. lmao

Mike · 02-21-2010, 06:31 AM

Quote:

Originally Posted by BLUESLATE

Okay, so I don't understand why people are being so offensive about this ordeal. So iForged ****** up on their first order... and took them 6 months to get things right, but so what? Every company makes mistakes, and they are in business for making money, not offering charity funds. OP, you basically got what you wanted in the end (changed color and canceled pin striping), and you're still complaining? I mean, what if you got the perfect set with gloss black and white gettho pin striping in the first place? Would you have been happy with that? Hell no. On top of that, iForged could have just refused to sell the second set to you at discounted price and take those back from you although it could be disadvantageous to them. You got an extra set of wheels at a discounted price AND changed color AGAIN on your own to keep them. Finally, you're selling the flat black one that you originally ordered because they don't look good anymore?

Not iForged, Forgestar.

Although, I had problems just as bad with iforged back in the day with my 350Z.

nogoodname · 02-21-2010, 05:02 PM

Quote:

Originally Posted by Mike

Not iForged, Forgestar.

Although, I had problems just as bad with iforged back in the day with my 350Z.

iForged owns Forgestar.

Someone I know ordered some Forgestars and it's arriving on time. About a month wait...

Mike · 02-21-2010, 07:40 PM

Quote:

Originally Posted by nogoodname

iForged owns Forgestar.

Someone I know ordered some Forgestars and it's arriving on time. About a month wait...

Really, no wonder they suck. The dealership bent a rim on my 350 and it took 9 months to get a replacement!

Caravanshaka · 02-21-2010, 11:49 AM

Quote:

Originally Posted by BLUESLATE

Okay, so I don't understand why people are being so offensive about this ordeal. So iForged ****** up on their first order... and took them 6 months to get things right, but so what? Every company makes mistakes, and they are in business for making money, not offering charity funds. OP, you basically got what you wanted in the end (changed color and canceled pin striping), and you're still complaining? I mean, what if you got the perfect set with gloss black and white gettho pin striping in the first place? Would you have been happy with that? Hell no. On top of that, iForged could have just refused to sell the second set to you at discounted price and take those back from you although it could be disadvantageous to them. You got an extra set of wheels at a discounted price AND changed color AGAIN on your own to keep them. Finally, you're selling the flat black one that you originally ordered because they don't look good anymore?

And what's with all the bandwagon jumpers here? Suing them? Are you ******* kidding? Who the **** are you talk about suing? Are you the victim here? Man... I just don't get people these days.

To conclude, I'm sorry OP that you were hassled for a long time for this whole ordeal, but I hope you should be happy with the results since you have changed color decision total of THREE times, and got your second set for dirt cheap. For rest of the people who's bad mouthing a company who at least tried to step up to resolve the issue, you all should take a hand full of chill pills and grow up.

Sorry for waking up the dead thread. lmao

Did you read how many times they fed me bullshit? Did you notice that after ALL of the hassle I got, the guy that runs everything told me he'd personally inspect the wheels before shipping then they came in not even matching?

Yes, they made it right in the end, and I did edit post #2 to say that, but it took me complaining for weeks on end to even get them to replace the first set. They originally wanted me to send the wheels back at MY expense and just give me a refund. THEY suggested to go to an 11" wide wheel in back for the second set, and the reason I didn't get the pinstripe was because the first set was chipping in the first week of having the wheels on.

Right, so I bought the original wheels at a discount. I had to refinish them to sell them and didn't make anything off of it. I just got the opportunity to try a bronze color vs the matte black to see which I liked better and sold the ones I didn't like as much with my car. I saved them the hassle of paying shipping back to them and refinishing and selling them used.

Now, after all of this, why would you expect me to recommend the company? Because after 6 months I finally got wheels that I like after I was originally quoted 2-3 weeks? What if you were having a room remodeled in your house and the contractor quoted you 2-3 weeks. He finally finishes after 6 months with all sorts of BS and things done wrong in the middle, but he finished it right in the end. Would you recommend him?

Togo · 02-21-2010, 02:23 PM

Quote:

Originally Posted by Caravanshaka

Did you read how many times they fed me bullshit? Did you notice that after ALL of the hassle I got, the guy that runs everything told me he'd personally inspect the wheels before shipping then they came in not even matching?

Yes, they made it right in the end, and I did edit post #2 to say that, but it took me complaining for weeks on end to even get them to replace the first set. They originally wanted me to send the wheels back at MY expense and just give me a refund. THEY suggested to go to an 11" wide wheel in back for the second set, and the reason I didn't get the pinstripe was because the first set was chipping in the first week of having the wheels on.

Right, so I bought the original wheels at a discount. I had to refinish them to sell them and didn't make anything off of it. I just got the opportunity to try a bronze color vs the matte black to see which I liked better and sold the ones I didn't like as much with my car. I saved them the hassle of paying shipping back to them and refinishing and selling them used.

Now, after all of this, why would you expect me to recommend the company? Because after 6 months I finally got wheels that I like after I was originally quoted 2-3 weeks? What if you were having a room remodeled in your house and the contractor quoted you 2-3 weeks. He finally finishes after 6 months with all sorts of BS and things done wrong in the middle, but he finished it right in the end. Would you recommend him?

No company should be making the habit of lying to customers repeatedly and putting people through what Caravan had to go through to get a lousy set of fuckin wheels. Fuk Forgestar and the horse they road in on..

Now shut up woman, and get on my horse!

frost · 02-21-2010, 11:55 AM

Quote:

Originally Posted by BLUESLATE

Okay, so I don't understand why people are being so offensive about this ordeal. So iForged ****** up on their first order... and took them 6 months to get things right, but so what? Every company makes mistakes, and they are in business for making money, not offering charity funds. OP, you basically got what you wanted in the end (changed color and canceled pin striping), and you're still complaining? I mean, what if you got the perfect set with gloss black and white gettho pin striping in the first place? Would you have been happy with that? Hell no. On top of that, iForged could have just refused to sell the second set to you at discounted price and take those back from you although it could be disadvantageous to them. You got an extra set of wheels at a discounted price AND changed color AGAIN on your own to keep them. Finally, you're selling the flat black one that you originally ordered because they don't look good anymore?

And what's with all the bandwagon jumpers here? Suing them? Are you ******* kidding? Who the **** are you talk about suing? Are you the victim here? Man... I just don't get people these days.

To conclude, I'm sorry OP that you were hassled for a long time for this whole ordeal, but I hope you should be happy with the results since you have changed color decision total of THREE times, and got your second set for dirt cheap. For rest of the people who's bad mouthing a company who at least tried to step up to resolve the issue, you all should take a hand full of chill pills and grow up.

Sorry for waking up the dead thread. lmao

If everyone else seems upset about what happened, and you're the only one doesn't think it's a big deal, maybe some self evaluation is in order. There is an old saying that goes something like: If you have a problem with one person, it's probably them. If you have a problem with many people, it's probably you.

kdoske · 02-21-2010, 12:25 PM

Quote:

Originally Posted by frost

If everyone else seems upset about what happened, and you're the only one doesn't think it's a big deal, maybe some self evaluation is in order. There is an old saying that goes something like: If you have a problem with one person, it's probably them. If you have a problem with many people, it's probably you.

Togo · 02-21-2010, 02:22 PM

Quote:

Originally Posted by frost

If everyone else seems upset about what happened, and you're the only one doesn't think it's a big deal, maybe some self evaluation is in order. There is an old saying that goes something like: If you have a problem with one person, it's probably them. If you have a problem with many people, it's probably you.

shumby · 02-21-2010, 01:18 PM

point to frost

Shift · 02-21-2010, 03:34 PM

Cars was not the only person who was lied to by Forgestar. We ordered our rims a day apart. Threw DDM an must say MIke went above and beyond trying to get us our rims from FS. I did inspect my Rims when they arrived. They looked great, that is until mounted and washed. In the sunlight you could see bare metal where the powdercoating wasn't applied enough. This info was passed onto Mike.To inform FS that they're not covering the wheels right. Mike asked if i wanted to return the rims. I told him no that I would just have a local company do the job here. After all the delays and BS Forgestar was giving, there was NO WAY I was sending them back for them to F-Up more. All in All I am pleased with the rims, now If I could find a good powder coating shop in my area.

vortrex · 02-21-2010, 07:53 PM

my forgestar experience was less than 2 weeks from order placement to wheels arriving at my door. unfortunately fedex damaged one of the wheels so I have to send it back for replacement/repair.

02-25-2010, 01:52 AM	#2 (permalink)
Matt A True Z Fanatic Join Date: Oct 2009 Location: Augusta, GA Age: 43 Posts: 1,680 Drives: 2010 Avalanche LT Rep Power: 20	I can't imagine being jerked around for 4-6 months. Simply waiting 4-6 months? Maybe...especially for a product that I really want/need. But hearing different story after different story is something no one should tolerate. That being said, coming in at the end and changing your colors, your order, or w/e is sort of lame. I understand the customer is always right, but that almost seems like you're being difficult just to make the end result look worse on Forgestar's part, especially if they would have messed it up again. Also, selling your old wheels and mounting the new ones is 100% not Forgestar's fault. I agree that they should not have covered the costs of that. You knew what kind of mess this was going to be, so selling your old wheels and mounting the uninspected new ones is all on you, bud. I'm getting new exhaust soon, and have a possible buyer for the Nismo CBE. Do you think I'm going to install it the Berk exhaust, sell the Nismo exhaust, and THEN inspect my Berk for possible defects? Sounds silly, doesn't it? Honestly, I hope you do enjoy the wheels, and sympathize that you had to go through this situation. __________________ "Any man who can drive a 370z while kissing a pretty girl is simply not giving the Z the attention it deserves." Albert Einstein....modified.

02-21-2010, 05:08 AM	#4 (permalink)
BLUESLATE Enthusiast Member Join Date: Jul 2009 Location: Top Secret Posts: 390 Drives: 13' Subaru BRZ Rep Power: 17	Okay, so I don't understand why people are being so offensive about this ordeal. So iForged **** up on their first order... and took them 6 months to get things right, but so what? Every company makes mistakes, and they are in business for making money, not offering charity funds. OP, you basically got what you wanted in the end (changed color and canceled pin striping), and you're still complaining? I mean, what if you got the perfect set with gloss black and white gettho pin striping in the first place? Would you have been happy with that? Hell no. On top of that, iForged could have just refused to sell the second set to you at discounted price and take those back from you although it could be disadvantageous to them. You got an extra set of wheels at a discounted price AND changed color AGAIN on your own to keep them. Finally, you're selling the flat black one that you originally ordered because they don't look good anymore? And what's with all the bandwagon jumpers here? Suing them? Are you *** kidding? Who the ** are you talk about suing? Are you the victim here? Man... I just don't get people these days. To conclude, I'm sorry OP that you were hassled for a long time for this whole ordeal, but I hope you should be happy with the results since you have changed color decision total of THREE times, and got your second set for dirt cheap. For rest of the people who's bad mouthing a company who at least tried to step up to resolve the issue, you all should take a hand full of chill pills and grow up. Sorry for waking up the dead thread. lmao __________________ Special Thanks to Counterspace Garage, RareJDM LLC, and Dave's Garage. Rota wheels give me nightmare. Thus, it makes Rota wheels the wheels of my dreams. barf

02-21-2010, 01:18 PM	#13 (permalink)
shumby Captin Canuck Join Date: Dec 2008 Location: with your mom Age: 46 Posts: 6,288 Drives: your sister Rep Power: 238	point to frost __________________ Originally Posted by SAM@GTM Engine detonation is not normal and it should never never happen, and whoever told that need to do something else for living . Sam

02-21-2010, 03:34 PM	#14 (permalink)
Shift Base Member Join Date: Apr 2009 Location: Glen Rock,PA Age: 59 Posts: 220 Drives: (370-Z MT Blue 7A) Rep Power: 18	Cars was not the only person who was lied to by Forgestar. We ordered our rims a day apart. Threw DDM an must say MIke went above and beyond trying to get us our rims from FS. I did inspect my Rims when they arrived. They looked great, that is until mounted and washed. In the sunlight you could see bare metal where the powdercoating wasn't applied enough. This info was passed onto Mike.To inform FS that they're not covering the wheels right. Mike asked if i wanted to return the rims. I told him no that I would just have a local company do the job here. After all the delays and BS Forgestar was giving, there was NO WAY I was sending them back for them to F-Up more. All in All I am pleased with the rims, now If I could find a good powder coating shop in my area. __________________ 2009 Mt Blue 7AT * GTSpec 4 point brace * Berk HFC * Stillen GEN III * Berk CBE * Forgestar F-14 * NISMO S Tuned Spoiler

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12-24-2009, 02:11 PM	#1 (permalink)
genki370z Base Member Join Date: May 2009 Location: Lemoore,California Posts: 236 Drives: 2009 370z silver 6mt Rep Power: 291	man you had a couple rough months there, that suuuuuuuuuuux!!! but in the end you kept your composure and you eventually got what you wanted!!! congrats!! i know if i would have waited that long...that would have been someones a**!!! lol

12-27-2009, 12:39 PM	#3 (permalink)
boosted180 Base Member Join Date: Jul 2009 Location: long beach Posts: 188 Drives: '09 370z sport 6m Rep Power: 17	thanks for posting your experiences. i was so close to ordering their wheels. i think the only way for forgestar to repair their reputation (if they want to) and to have people feel secure about ordering from them in the future is to allow people to pay AFTER they receive their orders (on time) and are comletely satisfied. i would definitely buy their wheels if they allowed that. but for now, i guess i have to look for something else. can someone recommend other wheels on the market comparable to these in price, weight, quality, etc.?

02-21-2010, 07:53 PM	#15 (permalink)
vortrex Base Member Join Date: Nov 2009 Location: SF, CA Posts: 199 Drives: '09 370z 6spd Rep Power: 17	my forgestar experience was less than 2 weeks from order placement to wheels arriving at my door. unfortunately fedex damaged one of the wheels so I have to send it back for replacement/repair.