Discounttires.com would sell me tire size I needed

chrischhorn · 08-29-2013, 03:23 PM

Quote:

Originally Posted by Joepro

I Cannot believe they are doing this(to a certain extent), I have bought many tires from them... they recently pulled this on a guy at work, and went above and beyond to lose his sale... He has an 07 civic si with 18" wheels for his auto x setup and he runs the bf KDWs in 215/40/18, and gave him the same garbage with load rating...well here is the kicker..he is a Honda tech and I am a service advisor for Honda, and Honda offers a set of factory performance wheels for the SI that are 18's that the FACTORY OE TIRE for those wheels is the BF KDW in 215/40-18, I checked, identical tire, same load rating as the tire they would not sell him. We even faxed it to them, still would not do it...really disappointing from DiscountTire, I understand liabilities and such but in our case it was just ridiculous.

This story is just dumb. IF the member can provide proof or if their door sticker states that that was the OEM size and the load rating then we would do it. A lot of cars depending on the wheel size have different load rating requirements. Our MAST fitment guide shows all possible fitments but they do miss some. We had a guy come in with an Acura RDX with 19's and they were clearly factory 19's but his door sticker stated that it came with 18's. Our MAST fitment guide didn't even show that the 19's was an option for the RDX. He went to Acura, they provided a letter stating it was the correct size and load rating and ALSO changed his door sticker to the correct one. We installed his tires next day.

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