My Personal take on the Forged Specialties Dilemma...

NXXT · 11-15-2011, 10:53 AM

what about my customer issue? ......

not sure if it was posted here already... a lot of info here:

http://www.gencoupe.com/wheels-tires...es-beware.html

GraphiteG37S · 11-15-2011, 10:58 AM

Quote:

Originally Posted by phelan

The topic of this thread is a discussion / clarification of a single customer issue, and resolution attempts by both parties. How the company handles itself ('shady' or not) is not being discussed.

How the company handles itself on the forum and in the business world has a lot to do with this. Don't try to minimize the effect this guy/company has had on multiple customers, not just Blaine. Maybe you should check the Gen and Camaro forums too.

Quote:

Originally Posted by NXXT

what about my customer issue? ......

So nice of you to chime in.

Exactly, what about your issue? Is that not important to anyone else here?

NXXT · 11-15-2011, 11:05 AM

Quote:

Originally Posted by GraphiteG37S

How the company handles itself on the forum and in the business world has a lot to do with this. Don't try to minimize the effect this guy/company has had on multiple customers, not just Blaine. Maybe you should check the Gen and Camaro forums too.

So nice of you to chime in.

Exactly, what about your issue? Is that not important to anyone else here?

Posted a link

... it's not just the customer service... the wheels are terrible. There is no way they are at the same level of quality as my Work Varianzas. My "full polish" lip that I requested looked to be polished by hand. It took almost 6 months for them to arrive. My hardware was falling off. I lost a bolt and several nuts. Wheels were leaking. From DAY1 (in person) I was not happy and I pointed it out to Chris. I told him they looked "too raw" ...

He always kept making excuses as to why it was taking so long for them to get here. He said he sent me new hardware twice after I requested it and I never received anything... after a little over a month of going back and forth I gave up on the guy and never spoke of it again until now.

--

Mods, if I cross any boundaries please let me know. I am a pretty reputable member on my forum and I don't want to mess anything up here

NeverBoneStck · 11-15-2011, 11:52 AM

Quote:

Originally Posted by NXXT

Posted a link

... it's not just the customer service... the wheels are terrible. There is no way they are at the same level of quality as my Work Varianzas. My "full polish" lip that I requested looked to be polished by hand. It took almost 6 months for them to arrive. My hardware was falling off. I lost a bolt and several nuts. Wheels were leaking. From DAY1 (in person) I was not happy and I pointed it out to Chris. I told him they looked "too raw" ...

He always kept making excuses as to why it was taking so long for them to get here. He said he sent me new hardware twice after I requested it and I never received anything... after a little over a month of going back and forth I gave up on the guy and never spoke of it again until now.

--

Mods, if I cross any boundaries please let me know. I am a pretty reputable member on my forum and I don't want to mess anything up here

It's not about drama .. I posted pics and let everyone know of this companies lies and tactics To Lure forum members to buy into their product. I even posted pics and details .. NXXT had a similar experience on a totally different forum with our buddy Chris.. He lost money and so will I .. Our voices and experience with this company needs to be heard ..

11-15-2011, 10:53 AM	#1 (permalink)
NXXT Base Member Join Date: Dec 2010 Location: Arlington, TX Posts: 41 Drives: Genesis 3.8 Track Rep Power: 15	what about my customer issue? ...... not sure if it was posted here already... a lot of info here: http://www.gencoupe.com/wheels-tires...es-beware.html __________________ -Team Sun★Works- Last edited by NXXT; 11-15-2011 at 10:56 AM.

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