Nissan 370Z Forum

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-   -   Broken wheel stud and lug nut. (http://www.the370z.com/wheels-tires/3170-broken-wheel-stud-lug-nut.html)

semtex 04-27-2009 04:33 PM

Well....where are the wheel locks? Do you have them separate somewhere? If not, I'd just drive back, get the sales manager and point at your wheels and ask him 'where the heck are my locks???'

molamann 04-27-2009 04:34 PM

Quote:

Originally Posted by semtex (Post 64013)
Well....where are the wheel locks? Do you have them separate somewhere? If not, I'd just drive back, get the sales manager and point at your wheels and ask him 'where the heck are my locks???'

Then he'll just be like, "we'll install em right away!"

With the wrong wheel locks of course(#999h1-a7009)


Also, I've checked everywhere for wheel locks in my car and they're nowhere to be seen.

ChrisSlicks 04-27-2009 04:57 PM

Just stay with what you have until they can get the correct ones. Whatever you do don't let them install the 350Z ones (#999h1-a7009), you will both regret it!

alan93rsa 04-27-2009 05:06 PM

I'm still trying to come to grips with the nitrogen charge. Check out this link:

Nitrogen in Tires - Purging, Filling, Inflation Systems by GWR (Fill 4 tires in 10 Minutes, 1000% Profit Margins, Nitrogen Systems without the hassle of Membranes)

AK370Z 04-27-2009 10:41 PM

Finally problem solved.
 
First of all, thanks everyone for keeping this thread alive. If it wasn't for this thread, I would probably never looked at this issue.

Part no. 999H1-A7009 is the wrong part for this car! That's what my dealer installed on my car. These lug nuts are so bad, it took 0 effort to take them off my car!!! :mad: They don't even thread all the way on the bolt. :shakes head:

I installed the new locking nuts and finally I could actually tighten them on the bolt.

If your dealer gave you a FREE set of locking nuts, please go outside and inspect them. I am including some pictures so that you can understand better.

Thanks everyone and I can finally drift sideways without worrying about my lugs exploding! :icon17: ;)

http://i576.photobucket.com/albums/s...t/DSC01624.jpg

http://i576.photobucket.com/albums/s...t/DSC01630.jpg

http://i576.photobucket.com/albums/s...t/DSC01627.jpg

Quote:

Originally Posted by ChrisSlicks (Post 63336)
Hi AK,

Can you show some pics of the locks themselves? Should be able to tell by a visible inspection and comparison against a standard lug nut.


ChrisSlicks 04-28-2009 08:56 AM

Quote:

Originally Posted by AK370Z (Post 64219)
First of all, thanks everyone for keeping this thread alive. If it wasn't for this thread, I would probably never looked at this issue.

Part no. 999H1-A7009 is the wrong part for this car! That's what my dealer installed on my car. These lug nuts are so bad, it took 0 effort to take them off my car!!! :mad: They don't even thread all the way on the bolt. :shakes head:

I installed the new locking nuts and finally I could actually tighten them on the bolt.

If your dealer gave you a FREE set of locking nuts, please go outside and inspect them. I am including some pictures so that you can understand better.

Thanks everyone and I can finally drift sideways without worrying about my lugs exploding! :icon17: ;)

Thanks AK, those look much better! Essentially you've been driving around with only 4 nuts on each wheel all this time, kind of scary.

Anatoray 04-28-2009 10:49 AM

Thanks for the pics, AK, I too can now drive with peace of mind lol. This whole thing really had me confused, but I got the JT000s, which are meant for the G35, according to the included instructions.

Of course, I couldn't tell this until opening the package, and was basically SOL on returning it, so I decided to go ahead and compare it to the regular lug, and they looked identical in every measurement, so I concluded it had to be fine. After installing I saw this thread, and it had me second guessing the locks... especially when I rechecked the site I got them from and they listed the Z3409 part number.

Courtesy Nissan assured me, when I called them, that both part numbers exist, and are in fact the same. Evidently they label the same locks individually for each car model so people can be assured they got the right locks for their car. With that kind of policy, I find it ironic this whole mess has occurred on such a grand scale.

AK370Z 04-28-2009 11:00 AM

You're correct anatorey. Even though I didn't call them, but after browsing the site I realized they add that 2nd part to easily identify their products (see below for my previous post) . So, if anyone calling their dealer to order this part, use the part no shown in the picture (to avoid any confusion)

I'm glad everything worked out.

Quote:

Originally Posted by AK370Z (Post 63268)
First I thought they gave me wrong part since the actual item no. do not include z3409. But upon browsing their website, I noticed that they add a 2nd part to all their nissan part no. (maybe to help them identify parts easier).

i

tru_Asiatik 04-28-2009 08:00 PM

fyi im not sure if its any concideration but just got my mcgards today #21153
looks like its a perfect fit hopefully there wont be any problems :tup:

ChrisSlicks 04-28-2009 08:55 PM

Quote:

Originally Posted by tru_Asiatik (Post 64686)
fyi im not sure if its any concideration but just got my mcgards today #21153
looks like its a perfect fit hopefully there wont be any problems :tup:

That McGard part shouldn't really be used as it doesn't have the washer nor a tapered end.

tru_Asiatik 04-28-2009 09:02 PM

Quote:

Originally Posted by ChrisSlicks (Post 64723)
That McGard part shouldn't really be used as it doesn't have the washer nor a tapered end.

it did come with washers same one semtex has on his pic
does it matter if the ends are tapered????
http://www.the370z.com/attachments/w...s-p1000622.jpg

ChrisSlicks 04-28-2009 09:31 PM

Quote:

Originally Posted by tru_Asiatik (Post 64730)
it did come with washers same one semtex has on his pic
does it matter if the ends are tapered????

The taper helps to center the stud (not wheel). Probably not a huge deal when you have 4 other lugs already doing this, but it would have been better to get the ones from courtesy nissan.

tru_Asiatik 04-28-2009 10:33 PM

^^well im heading out to their dealership(im local) next week so ill go check it out
i just didnt want to spend another $40-$50 dollars for another set if the mcgards would work ok i ordered them befor the nissan ones came out
but thanks for the heads up

semtex 04-29-2009 07:56 AM

Quote:

Originally Posted by ChrisSlicks (Post 64762)
The taper helps to center the wheel. Probably not a huge deal when you have 4 other lugs already doing this, but it would have been better to get the ones from courtesy nissan.

I disagree. The taper makes zero contact with the wheel -- you can see this if you just take off one of your stock lugs and look closely at where the marks/scratches are. The taper is completely irrelevant. What centers the wheel is the hub, not the lug nuts. Hence the term 'hub-centric', as in hub-centric wheel spacers, for example. Think about it. Mount your wheel, but before putting any lug nuts on, if you move the wheel side to side, do the walls of the holes bang into the studs? No, they don't, because they're already centered.

I do agree that it's better to get the ones from Courtesy, now that they're finally available (I got my McGards before the 'real' ones were available). If you've already got the McGards, however, I see no reason to waste your money on ordering another set from Courtesy. I've had mine on for 4 months now without any problem whatsoever.

ChrisSlicks 04-29-2009 08:38 AM

There are two sized holes in the wheel for each stud and the taper can touch the smaller of these holes, although with the washer style nuts it will probably never touch as the washer will make contact with the flat area first. Even with hub-centric wheels there can be a small amount of rotational play on the studs, on ours it is extremely minimal if non-existent. Hub-centric means that the wheel self centers over the hub (i.e. tight fitting hub) rather than being centered by the lugs. I wasn't suggesting that this was a lug-centered setup but rather that the taper could help to center the hole opening on the stud to stop it from crushing the threads with rotational movement. The McGards at least are the correct length and have the washer area so they are 10x better than what most of us received on our car.

semtex 04-29-2009 08:58 AM

Quote:

Originally Posted by ChrisSlicks (Post 64932)
There are two sized holes in the wheel for each stud and the taper can touch the smaller of these holes, although with the washer style nuts it will probably never touch as the washer will make contact with the flat area first. Even with hub-centric wheels there can be a small amount of rotational play on the studs, on ours it is extremely minimal if non-existent. Hub-centric means that the wheel self centers over the hub (i.e. tight fitting hub) rather than being centered by the lugs. I wasn't suggesting that this was a lug-centered setup but rather that the taper could help to center the hole opening on the stud to stop it from crushing the threads with rotational movement. The McGards at least are the correct length and have the washer area so they are 10x better than what most of us received on our car.

Ah, gotcha. Thanks for clarifying.

ChrisSlicks 04-29-2009 09:06 AM

Quote:

Originally Posted by semtex (Post 64942)
Ah, gotcha. Thanks for clarifying.

I re-read my original post and I did definitely mis-speak, (mis-type?). It was late and I was tired :icon14:

Sorry for getting you wound up and thanks for the edit ;)

tru_Asiatik 04-29-2009 09:07 AM

Quote:

Originally Posted by semtex (Post 64922)
I disagree. The taper makes zero contact with the wheel -- you can see this if you just take off one of your stock lugs and look closely at where the marks/scratches are. The taper is completely irrelevant. What centers the wheel is the hub, not the lug nuts. Hence the term 'hub-centric', as in hub-centric wheel spacers, for example. Think about it. Mount your wheel, but before putting any lug nuts on, if you move the wheel side to side, do the walls of the holes bang into the studs? No, they don't, because they're already centered.

I do agree that it's better to get the ones from Courtesy, now that they're finally available (I got my McGards before the 'real' ones were available). If you've already got the McGards, however, I see no reason to waste your money on ordering another set from Courtesy. I've had mine on for 4 months now without any problem whatsoever.

and thank you for the reassurance:happydance:

domukin 05-21-2009 02:09 PM

Hello all and add me to the count of people experiencing problems with the wrong wheel lock. Got my car in LA 2 weeks ago -- and drove up to Sac to finish work. Car has about 1000 miles and I started hearing a clicking noise from the front left tire while turning right. Dealer up here says the car has the wrong wheel locks.... had them call the LA dealer to pay up for the new part... I really wish I would have found this post earlier.

Question thou --- is it safe to drive on these for 2 days until they get the correct part?? They don't even have the right lug nut to replace the locks here....

wstar 05-21-2009 02:11 PM

Quote:

Originally Posted by domukin (Post 76090)
Hello all and add me to the count of people experiencing problems with the wrong wheel lock. Got my car in LA 2 weeks ago -- and drove up to Sac to finish work. Car has about 1000 miles and I started hearing a clicking noise from the front left tire while turning right. Dealer up here says the car has the wrong wheel locks.... had them call the LA dealer to pay up for the new part... I really wish I would have found this post earlier.

Question thou --- is it safe to drive on these for 2 days until they get the correct part?? They don't even have the right lug nut to replace the locks here....

I would avoid driving on them. You're basically driving on 4 lugs per wheel until you get the right lugs/locks on there. You could end up breaking a wheel stud, or worse. I wouldn't trust it. If you have to drive it that way, keep the speeds and cornering forces low.

SoCal 370Z 05-21-2009 02:12 PM

^^^ +1 Don't be driving it.

ChrisSlicks 05-21-2009 02:13 PM

Quote:

Originally Posted by domukin (Post 76090)
Hello all and add me to the count of people experiencing problems with the wrong wheel lock. Got my car in LA 2 weeks ago -- and drove up to Sac to finish work. Car has about 1000 miles and I started hearing a clicking noise from the front left tire while turning right. Dealer up here says the car has the wrong wheel locks.... had them call the LA dealer to pay up for the new part... I really wish I would have found this post earlier.

Question thou --- is it safe to drive on these for 2 days until they get the correct part?? They don't even have the right lug nut to replace the locks here....

See if you can get a set of regular nuts to replace the lock nuts temporarily (and don't park anywhere sketchy). You'll be more likely to find them at an Infiniti dealer, but the local Nissan dealer can locate the nearest one with stock and provide you with the correct part number. The nuts are the same as the 09 G37S which has been out for longer.

domukin 05-21-2009 05:43 PM

Well, I'll be waiting a couple of days till they get the new wheel locks. They couldn't find replacement lugnuts, even from infiniti. I figured I shouldn't be driving it like this. Interestingly the dealer did t think it was a big deal, gulp...

domukin 05-23-2009 01:19 PM

Dealer finally got the JT000's (package said it was for an infiniti G35 i believe- just like the previous pictures posted) and installed them. Clicking sound is gone :) I am happy none of them broke.

WShade 05-23-2009 09:29 PM

I took delivery this morning and the same deal, wrong locks. So the salesman and I went back to the service department with the proper part number and ordered the correct ones.

AK370Z 05-24-2009 01:22 AM

Quote:

Originally Posted by SoCal 370Z (Post 76094)
^^^ +1 Don't be driving it.

:iagree: Don't drive with wrong lock nut. I thought my car had alignment problems (before diagnosing the problem) and set up an appointment with the dealership. After putting the right lock nuts, it feels fine.

WShade 05-24-2009 09:45 AM

Sales manager and I rummaged through the make ready guys toolbox and found my OEM lugs which I quickly put on until the right locks arrive.

molamann 06-03-2009 03:49 PM

Sigh, I called my dealership about a month ago because they charged me for wheel locks that they never installed in the first. Just for assurance I asked them which wheel locks they had and what do you know, they're carrying #999h1-a7009(wrong ones.)

I kept arguing with him that they're the wrong wheel locks and he kept telling me the owners on the internet "have no idea what they're talking about." So I called again today and they're still carrying the wrong wheel locks.

They already charged me $160 wheel locks(surprise, surprise) so I need to get a set of wheel locks from them but what's the point of receiving wrong wheel locks. :/

ChrisSlicks 06-03-2009 03:53 PM

Obviously they're idiots. Anyone with a little intelligence can tell the difference, all you need to do is hold the crappy locking lug up against a standard lug and you can immediately tell it is too short.

I guess they'll come to their senses when they have a customer that has a wheel fall off, or comes close.

molamann 06-03-2009 04:12 PM

It's been over 4 months since I purchased my Z from them and they still don't have correct wheel locks. Unless they're pulling the same **** on their customer by billing them for wheel locks and not installing them.

Anyways I e-mailed Nissan directly hopefully they can arrange something.

chubbs 06-03-2009 04:35 PM

Quote:

Originally Posted by molamann (Post 84018)
It's been over 4 months since I purchased my Z from them and they still don't have correct wheel locks. Unless they're pulling the same **** on their customer by billing them for wheel locks and not installing them.

Anyways I e-mailed Nissan directly hopefully they can arrange something.

Why aren't you doing the following...

1. Demanding your money back (so you can buy the correct locking nuts elsewhere).

2. Threatening to take them to court.

3. Naming and Shaming these criminals?

ChrisSlicks 06-03-2009 04:45 PM

Just ask for your money back, threaten them with small claims court if they resist. The locks are only like $50 on the courtesy parts web site, so they were trying to screw you anyway.

molamann 06-08-2009 12:43 PM

After contacting Nissan directly, my dealership's part dept gave me a call and he said he'll offer me either the #999h1-a7009 or the #999W2-JT000. Even then, he's telling me that I'm in the wrong and that #999h1-a7009 is correct for my car and that #999W2-JT000 is for "Grand Touring" models. I tried to tell him that the Grand Touring doesn't exist for the 370Z and he keeps talking to me like I'm an idiot.

Anyways before I actually head out to the dealership, is there a chance that #999h1-a7009 will actually work on my 18" non-sports wheels?

ChrisSlicks 06-08-2009 01:05 PM

Quote:

Originally Posted by molamann (Post 86993)
After contacting Nissan directly, my dealership's part dept gave me a call and he said he'll offer me either the #999h1-a7009 or the #999W2-JT000. Even then, he's telling me that I'm in the wrong and that #999h1-a7009 is correct for my car and that #999W2-JT000 is for "Grand Touring" models. I tried to tell him that the Grand Touring doesn't exist for the 370Z and he keeps talking to me like I'm an idiot.

Anyways before I actually head out to the dealership, is there a chance that #999h1-a7009 will actually work on my 18" non-sports wheels?

All of us that were having problems had the sport wheels. It is possible that the non-sport might use the old 350 style lug nut. Easiest way to tell is to pull off one of the lug nuts while your there and compare it to the lock sets he is offering.

kannibul 06-18-2009 02:48 PM

Wow, good thread.

I'm checking mine tonight, since I think it has 'em.

WShade 06-18-2009 03:20 PM

Quote:

Originally Posted by kannibul (Post 94104)
Wow, good thread.
I'm checking mine tonight, since I think it has 'em.

Let us know. I am curious now since the TSB came out.

MightyBobo 06-18-2009 03:22 PM

Quote:

Originally Posted by WShade (Post 94125)
Let us know. I am curious now since the TSB came out.

Seriously, all of these lug nut problems should have ceased to exist after that.

WShade 06-18-2009 03:42 PM

http://www.the370z.com/engine-drivet...-6-8-09-a.html

kannibul 06-20-2009 06:43 PM

Well, I have the wrong wheel-locks on mine, I called the dealer and notified them, and they discovered the discrepency - AND - said they'd check with other people who have bought any 370z they've sold that has the sport package (and requres the different parts) and take care of it.

Nissan should notify the dealers that the sport package warrants different locks!

Mike 06-20-2009 10:13 PM

they have, through TSB. I had the same problem today. Also, when I went back in and happened by the parts counter after they fixed it, the counterman had the same TSB printed out and sitting on his desk.


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