Shop damages my Sport Ray Wheels and denies damage

RonRizz

Had mine damaged severely by a firestone dealer. They sent out a mobile wheel repair guy who did the repair in my driveway. Perfect job, looks like new. It was a few years ago, and I can't find the damaged area any more, it looks that good. He said they charge about $80 a wheel for the work.

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shenlong1337

What specific color where your wheels? Were they Hyper Silver Rays with smoke color? I actually called a mobile repair guy to come to my house he said he was not able to match that color even 90% and could actually make it look worse because he will try to blend it to a section of the wheel. He said it would actually look rough and not smooth like the factory finish which is a combination of lead paint and powder coat.

BettyZ

Mmm... lead paint.

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RonRizz

Ill see if I can find a pic of it after repair. Im not sure I took one, because it was perfect. Just checked, I have no after pic. "Wheels on Site" was the outfit that did the repair

Attached Images

firestone damaged wheel.jpg (12.0 KB, 26 views)

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P99rs Head Unit--- Amps- 2 Pioneer Prs800d --- Zapco ST1000MX---Zapco ST-4XSQ---- SI BM mk5 Subs---SI TM65v2 Midbass--- SI M3 mids--- SI M25 xbl2 tweeters ----- 2016 MECA street class 3rd place at world finals

physics

I had a Big O tire shop in Pleasanton, CA that did an install of Michelin PS4S tires on my Rays forged sport 19" wheels. Since the shop was "Diamond Certified" I thought that carelessness and stupidity wouldn't be an issue, my mistake! The shop wanted to install the wheels with the full tightening torques in one pass. I had to implore the manager to have them do it in at least two passes. I also informed the manager that my car had a $3K ceramic coating on the body, wheels and brake calipers and that scratches would be very difficult to deal with.

After I got the car back and had a chance to look at the car carefully, I noticed some scratches on the driver's side door. There was a gouged area on the outside of one of my wheels and scuff marks around the painted edges of 2 of the 4 wheels, my wheels are painted gloss black to match the body color. Luckily, I was able to touch up the wheels with black paint and lightly polish out the door scratches without removing the ceramic coat.

From this I learned an important lesson, like with the Porsche I used to own, I will never trust my car to some shop that employs lazy minimum wage Bozos. I'll just spend the extra money and always take it to a trusted specialty shop that knows me.

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