Vegas Speak Up!

Infamous · 06-14-2013, 05:36 PM

Snail motorsports, you never cease to amaze me... M-Saturday of this week was your timeline you gave me. It takes me 3 calls to get an update from you? First two calls 'Juan is the one taking care of them, I'll have him call you back. He'll be back in an hour' so I wait ~3 hrs between each call and on the third call Juan answers after about 9 rings. He sounds annoyed with me and doesn't even apologize for not returning my calls or taking so long to finish the job. 'The powder won't be here til Monday according to the tracking number' so I ask when I can expect them to be finished 'a few days after I receive the powder...' He told me the powder would only take 2-3 days to arrive after I got them from the polisher weeks ago. Wtf is going on? Sorry for the rant. I'm pretty annoyed.

kjoons · 06-16-2013, 04:17 PM

Quote:

Originally Posted by Infamous

Snail motorsports, you never cease to amaze me... M-Saturday of this week was your timeline you gave me. It takes me 3 calls to get an update from you? First two calls 'Juan is the one taking care of them, I'll have him call you back. He'll be back in an hour' so I wait ~3 hrs between each call and on the third call Juan answers after about 9 rings. He sounds annoyed with me and doesn't even apologize for not returning my calls or taking so long to finish the job. 'The powder won't be here til Monday according to the tracking number' so I ask when I can expect them to be finished 'a few days after I receive the powder...' He told me the powder would only take 2-3 days to arrive after I got them from the polisher weeks ago. Wtf is going on? Sorry for the rant. I'm pretty annoyed.

i noticed those guys are hit or miss. the first time i went there to have my CBR1000RR wheels coated galaxy gold, they took nearly 7 weeks to complete, i was very unhappy with the time frame, but they do exceptionally good work for a very good price. my main pet peeve is when a business tells you an early time frame to make them look good, i HATE that, i prefer the real time frame over the fake one.

Tazicon · 06-17-2013, 01:55 PM

Quote:

Originally Posted by kjoons

i noticed those guys are hit or miss. the first time i went there to have my CBR1000RR wheels coated galaxy gold, they took nearly 7 weeks to complete, i was very unhappy with the time frame, but they do exceptionally good work for a very good price. my main pet peeve is when a business tells you an early time frame to make them look good, i HATE that, i prefer the real time frame over the fake one.

It seems like they have issues with special colors etc.

JENZ · 06-17-2013, 06:11 PM

Quote:

Originally Posted by Tazicon

It seems like they have issues with special colors etc.

I shudder at the thought of them possibly having put me in the same position when I was considering the pink powder coating. My car would have been on jack stands and I would of had no transportation to and from work beyond the "quoted" time frame. Glad I bought different rims instead.

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06-14-2013, 05:36 PM	#1 (permalink)
Infamous Track Member Join Date: May 2012 Location: Las Vegas Posts: 656 Drives: 2012 Nissan 370z mt Rep Power: 16	Snail motorsports, you never cease to amaze me... M-Saturday of this week was your timeline you gave me. It takes me 3 calls to get an update from you? First two calls 'Juan is the one taking care of them, I'll have him call you back. He'll be back in an hour' so I wait ~3 hrs between each call and on the third call Juan answers after about 9 rings. He sounds annoyed with me and doesn't even apologize for not returning my calls or taking so long to finish the job. 'The powder won't be here til Monday according to the tracking number' so I ask when I can expect them to be finished 'a few days after I receive the powder...' He told me the powder would only take 2-3 days to arrive after I got them from the polisher weeks ago. Wtf is going on? Sorry for the rant. I'm pretty annoyed.