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What the deal with the Z Store? Bought some parts (evo r lip and fog light) everything went smoothly 11/10/2013 ordered front and rear emblems and pen paint, and they

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Old 11-16-2013, 05:38 PM   #1 (permalink)
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Default Z store

What the deal with the Z Store?

Bought some parts (evo r lip and fog light) everything went smoothly

11/10/2013 ordered front and rear emblems and pen paint, and they have not

charge my cc,no order confirmation, no reply to two email.

Anybody have the same problems?
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Old 11-16-2013, 05:59 PM   #2 (permalink)
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Quote:
Originally Posted by loiro370z View Post
What the deal with the Z Store?

Bought some parts (evo r lip and fog light) everything went smoothly

11/10/2013 ordered front and rear emblems and pen paint, and they have not

charge my cc,no order confirmation, no reply to two email.

Anybody have the same problems?
Call them. 800-633-6311
They're extremely reliable.
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Old 11-16-2013, 07:14 PM   #3 (permalink)
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Originally Posted by Grindkiezer View Post
Call them. 800-633-6311
They're extremely reliable.
Thanks
Yea , i know the are very reliable and have a good reputation
I was thinking they having some kind of problem,since they don't reply to email.
going to call them Monday.
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Old 11-16-2013, 07:33 PM   #4 (permalink)
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I live 5 mins away from there. They sometimes lag on replying.
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Old 11-17-2013, 12:24 PM   #5 (permalink)
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Quote:
Originally Posted by loiro370z View Post
What the deal with the Z Store?

Bought some parts (evo r lip and fog light) everything went smoothly

11/10/2013 ordered front and rear emblems and pen paint, and they have not

charge my cc,no order confirmation, no reply to two email.

Anybody have the same problems?
Probably out of stock?

As long as they didn't charge your CC yet, I don't see a major problem. Or maybe your order didn't actually go through since you said you didn't receive an order confirmation?
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Old 11-17-2013, 01:23 PM   #6 (permalink)
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Well, I got the order number, and some kind of confirmation,
but they were suppose to email me to confirm the order.
Send to email and not reply from them.



Thank you for ordering from The Z Store, your online Z parts source from Motorsport Auto.

If your order was for a catalog only, you're done! We'll send your catalog as soon as possible.

If you placed a parts order, we'll email you confirming that we received your order.

If you have any questions, simply reply to this e-mail, or call us at (800)633-6331.

IMPORTANT: Many orders are shipped within hours of the time they are received. Therefore, we ask that all changes to your order, including cancellation, be done by telephone, not just by email.

We appreciate your business!

------------------
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Old 11-17-2013, 09:19 PM   #7 (permalink)
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Originally Posted by Grindkiezer View Post
Call them. 800-633-6311
They're extremely reliable.
What this dude posted.. probably worth a try. Posting on the forum is not going to help.
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Old 11-18-2013, 08:57 AM   #8 (permalink)
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I've ordered a good bit of things off there for my 280zx. One time they shipped me half of what I ordered. I called them and they next day air'd the rest of the order. Great place.
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Old 11-18-2013, 09:02 AM   #9 (permalink)
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The only problems I've ever had with the Z store was when ordering Evo-R stuff. If they don't get the shipment Evo-R is supposed to send them, they can't ship it to you.
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Old 11-18-2013, 12:10 PM   #10 (permalink)
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yah, the zstore has a very outdated ordering system. it's pretty much manual.

they need to bring themselves out of late 1990's for sure.
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Old 11-19-2013, 11:47 PM   #11 (permalink)
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the only problems i've ever had with the z store was when ordering evo-r stuff. If they don't get the shipment evo-r is supposed to send them, they can't ship it to you.
bingo!
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Old 02-14-2014, 11:11 AM   #12 (permalink)
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do they give a discount to members?
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