Update on clutch/slave cylinder problem

Inspector71

I was so mad that the dealer's response was "We've never seen or heard of that problem before" and to change the fluid claiming it was dirty blah blah blah, I got rid of the car. Unless you wanted the car for basic transportation, I'd say getting rid of it would be a mistake. I regretted selling my red 09' within a week. I am so lucky to have found a like new 15. My approach will be to demand it be fixed up to 3 years and 36K miles. At that point, I'm going after market csc master cylinder, and believe the problem is solved. Nissan needs to own up to this defect and recall and repay. But, until that happens, we got to deal with it the best we can. I love my car too much to let it go again.

Rnchdude

Ok so it failed again. And this seemed to work for me: contacting Nissan USA and calmly using phrasing such as: your inadequate instructions to fix the known issue may put me, my passenger, and others on the road at risk due to subsequent failure of the clutch/transmission. I would hate for Nissan to be found negligent in not proactively authorizing appropriate repairs that could otherwise have prevented injury and property damage. That got a call within hours to the dealership from the "regional" rep at Nissan. I was asked to bring the car back in and they pulled the transmission, found that the CSC was faulty. I will still write to NHTSA and file the issue, as I think that's an important tool.

The Nissan rep tried to explain to me that the Warranty Dept is not in any way connected to their Consumer complaints team, but I stressed that if the "flow chart" used to instruct dealers on how to service/repair the issue is inadequate and potentially injurious, then Warranty better update their guidelines.