!!For 370Z Owners with the Stuck Hatch Release Issue!!

antman22 · 02-06-2010, 11:56 AM

Took the Z in for an oil change today and to ask about the new hatch springs. I called it: I couldn't replicate the issue, the damn hatch opened each and every time haha. I showed him my printouts of the TSB and the manager said he'd have a tech look at it after the oil change and about 30 minutes later, I was told the oil was changed and they ordered the part

Not sure how long its gonna take to ship, but I'm happy that it was so easy to get the springs. Now I can use the 6 cents for uh... 6 pieces of penny candy?

370zproject · 02-06-2010, 12:54 PM

took my Z in today for the spring issue they were so buy i showed em the printout he ordered the part and said it would be monday before he could order the part

ZForce · 02-06-2010, 04:30 PM

^^ you guys were lucky and have good dealers that probably are in need of some warranty $$ from Nissan Corp. I had to video tape the incident at home because the first 2 visits to the dealer proved unsuccessful in recreating the issue. Again this was before the TSB was released so it's good to hear that some dealers are loosing up on having to see it actually happen.

antman22 · 02-06-2010, 05:33 PM

Quote:

Originally Posted by ZForce

^^ you guys were lucky and have good dealers that probably are in need of some warranty $$ from Nissan Corp. I had to video tape the incident at home because the first 2 visits to the dealer proved unsuccessful in recreating the issue. Again this was before the TSB was released so it's good to hear that some dealers are loosing up on having to see it actually happen.

yeah, i think having the printouts of the TSB pretty much gave it the go ahead. I'm sure they've also seen this with cars before mine, so they don't really need to see it malfunction for me.

MeetJoeAsian · 02-09-2010, 12:17 PM

funny how at my dealership, they said I've been the ONLY one who had the issue...I'm planning to drop my car off after lunch to have them fix it....heheh...the dealership is only about 50 walking steps from my office...heheh

TBSS2008 · 02-09-2010, 02:11 PM

Next Oil Change I will be getting this done mine gets stuck all the time. The Z has been my daily driver since April I open the hatch three times a day 5 days a week getting my gym bag in and out. Yeah the springs are shot.

pbpd4816 · 02-11-2010, 11:18 PM

Went to my local dealership today and told them about seeing the tsb on the hatch springs. They looked it up, confirmed it for themselves and said they would call me when they came in. Didn't ask to look at my car or anything. Satisfied....

VCuomo · 02-16-2010, 05:24 PM

Wish it was that easy for me... Took the car in 2 weeks ago, told them about the TSB. They took the car for an hour, came back, and said "OK, we'll order the new parts.".

So yesterday they call me and tell me the parts are in. Took the car in today, waited an hour, checked the hatch and sure enough it opens every time. Got back to work and thought "Hmmm...I want to look at the new springs.". Guess what I found?

Yup, they ordered the same f'ing springs that the car came with, not the new longer springs! My guess is that they never even looked up the TSB, they just looked up the part number (the old part number) and ordered new ones.

Talk about being PO'd...

theDreamer · 02-16-2010, 05:44 PM

Go back and have them order them again, but have them print the order sheet out or verify the part number in the order.

VCuomo · 02-16-2010, 05:55 PM

Quote:

Originally Posted by theDreamer

Go back and have them order them again, but have them print the order sheet out or verify the part number in the order.

Oh yeah, this ain't over yet.

Vegitto-kun · 02-17-2010, 04:35 AM

I have this problem too

first press on the button results in it lifting abit but still stuck

and then I have to lift the hatch while pressing the button or its just the same as in the beginning

Zsteve · 02-17-2010, 04:45 PM

Nissan in El Paso looked up the TSB and found it and ordered the parts for me, so its out there if thy look. I guess they have a database or something where they look.

antman22 · 02-17-2010, 04:48 PM

Quote:

Originally Posted by Zsteve

Nissan in El Paso looked up the TSB and found it and ordered the parts for me, so its out there if thy look. I guess they have a database or something where they look.

I think they just use this : https://www.nissan-techinfo.com/ i was able to find the tsb there.

gumpy · 02-17-2010, 09:39 PM

Update for the Aussie folk, the parts are in Aus, my car's going to the dealer next wed to get the springs changed.

TreeSemdyZee · 02-17-2010, 11:11 PM

Woohooooooo!!!! I'm going in next week for my first service. A TSB works a whole lot better than my scratchy hand-writing and a resolute scowl!
Awesome!

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.86%
YES (Sometime)	451	43.49%
NO (Never!)	183	17.65%
Voters: 1037. You may not vote on this poll

02-09-2010, 12:17 PM	#500 (permalink)
MeetJoeAsian Enthusiast Member Join Date: Aug 2009 Location: Houston, TX Posts: 342 Drives: 350Z to G35c to 370Z Rep Power: 15	funny how at my dealership, they said I've been the ONLY one who had the issue...I'm planning to drop my car off after lunch to have them fix it....heheh...the dealership is only about 50 walking steps from my office...heheh __________________ http://facebook.com/meetjoeasian

02-09-2010, 02:11 PM	#501 (permalink)
TBSS2008 Base Member Join Date: Apr 2009 Location: Texas Posts: 195 Drives: 11 Corvette GS 6spd Rep Power: 16	Next Oil Change I will be getting this done mine gets stuck all the time. The Z has been my daily driver since April I open the hatch three times a day 5 days a week getting my gym bag in and out. Yeah the springs are shot. __________________ 2011 Black Corvette Grand Sport 6spd \| NNP Daul Mode Exhaust 2008 Trail Blazer SS Black \| SuperChips Tune 2009 370Z Black 7AT Touring Sport (TRADED)

02-16-2010, 05:24 PM	#503 (permalink)
VCuomo Track Member Join Date: May 2009 Location: SoCal Posts: 887 Drives: BMW 335i Sport Rep Power: 16	Wish it was that easy for me... Took the car in 2 weeks ago, told them about the TSB. They took the car for an hour, came back, and said "OK, we'll order the new parts.". So yesterday they call me and tell me the parts are in. Took the car in today, waited an hour, checked the hatch and sure enough it opens every time. Got back to work and thought "Hmmm...I want to look at the new springs.". Guess what I found? Yup, they ordered the same f'ing springs that the car came with, not the new longer springs! My guess is that they never even looked up the TSB, they just looked up the part number (the old part number) and ordered new ones. Talk about being PO'd... Last edited by VCuomo; 02-16-2010 at 05:56 PM.

02-16-2010, 05:44 PM	#504 (permalink)
theDreamer A True Z Fanatic Join Date: Feb 2009 Location: Texas Posts: 30,879 Drives: 370z Rep Power: 4210	Go back and have them order them again, but have them print the order sheet out or verify the part number in the order. __________________ theDreamer's Z // Fast Intentions // Uprev // GTM // HKS // TEIN theDreamer's Silvia // URAS // GREDDY Houston Zs // Facebook // Twitter // Instagram

02-06-2010, 11:56 AM	#496 (permalink)
antman22 Track Member Join Date: Dec 2009 Location: Dallas TX Posts: 597 Drives: 09 PG 370z 7AT Rep Power: 16	Took the Z in for an oil change today and to ask about the new hatch springs. I called it: I couldn't replicate the issue, the damn hatch opened each and every time haha. I showed him my printouts of the TSB and the manager said he'd have a tech look at it after the oil change and about 30 minutes later, I was told the oil was changed and they ordered the part Not sure how long its gonna take to ship, but I'm happy that it was so easy to get the springs. Now I can use the 6 cents for uh... 6 pieces of penny candy?

02-06-2010, 12:54 PM	#497 (permalink)
370zproject A True Z Fanatic Join Date: Jul 2009 Location: Memphis Age: 34 Posts: 16,104 Drives: 09 A/T 370z blue Rep Power: 52	took my Z in today for the spring issue they were so buy i showed em the printout he ordered the part and said it would be monday before he could order the part

02-06-2010, 04:30 PM	#498 (permalink)
ZForce A True Z Fanatic Join Date: Jul 2009 Location: Roseville, CA Posts: 2,359 Drives: 09 370Z Tour + Sport Rep Power: 20	^^ you guys were lucky and have good dealers that probably are in need of some warranty $$ from Nissan Corp. I had to video tape the incident at home because the first 2 visits to the dealer proved unsuccessful in recreating the issue. Again this was before the TSB was released so it's good to hear that some dealers are loosing up on having to see it actually happen.

02-11-2010, 11:18 PM	#502 (permalink)
pbpd4816 Base Member Join Date: Sep 2009 Location: Pine Bluff, Arkansas Posts: 103 Drives: 09 370z B+S 6MT Blk Rep Power: 15	Went to my local dealership today and told them about seeing the tsb on the hatch springs. They looked it up, confirmed it for themselves and said they would call me when they came in. Didn't ask to look at my car or anything. Satisfied....

02-17-2010, 04:35 AM	#506 (permalink)
Vegitto-kun A True Z Fanatic Join Date: Feb 2010 Location: USA Posts: 2,011 Drives: 09 370Z Rep Power: 262	I have this problem too first press on the button results in it lifting abit but still stuck and then I have to lift the hatch while pressing the button or its just the same as in the beginning

02-17-2010, 04:45 PM	#507 (permalink)
Zsteve A True Z Fanatic Join Date: Sep 2009 Location: TX Posts: 3,298 Drives: the 2 balled club Rep Power: 21	Nissan in El Paso looked up the TSB and found it and ordered the parts for me, so its out there if thy look. I guess they have a database or something where they look. __________________ 2010 LS3 C6 Silver coupe corvette

02-17-2010, 09:39 PM	#509 (permalink)
gumpy Enthusiast Member Join Date: Oct 2009 Location: Sydney Posts: 449 Drives: 09 370z white manual Rep Power: 15	Update for the Aussie folk, the parts are in Aus, my car's going to the dealer next wed to get the springs changed.

02-17-2010, 11:11 PM	#510 (permalink)
TreeSemdyZee Premium Member Join Date: Dec 2009 Location: Kentuck-IANA Age: 59 Posts: 4,880 Drives: '09 370 & ‘14 Juke Rep Power: 27408	Woohooooooo!!!! I'm going in next week for my first service. A TSB works a whole lot better than my scratchy hand-writing and a resolute scowl! Awesome!

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