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!!For 370Z Owners with the Stuck Hatch Release Issue!!

I did the penny trick yesterday morning...it works! Yesterday evening got a call from Nissan, "your part is in." Today I went to pick up the part, the service manager

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Old 01-12-2010, 12:45 PM   #1 (permalink)
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I did the penny trick yesterday morning...it works!

Yesterday evening got a call from Nissan, "your part is in."

Today I went to pick up the part, the service manager said, "are you going to leave your car or wait?" I replied, "What?!?!?!?!?!" His reply, "since it's under warranty a tech must replace it and it has to go through the proper paperwork." My reply, "can't you just give me the part?" His reply, "no."

I then smiled, walked out to my car, pushed the start button, and left. I'll pay the $100 for the spring lifts before waiting 2 hours for a job that can be done in less than 3 minutes. Of course the service manager was being an ***, but he helped with my decision on never purchasing another Nissan.

I've always wanted an M3, so yeah...I'll be talking with the asses at BMW next!
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Old 01-15-2010, 01:02 PM   #2 (permalink)
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Originally Posted by Educ8r View Post
I've always wanted an M3, so yeah...I'll be talking with the asses at BMW next!
If you get upset over lift springs, you better go get a Rx for Valium before buying a BMW. When I had my M3 - which I loved by the way - each dealer I took it to acted like I should feel privileged that they were willing to service my car. The problems were always minor ones, but what a hastle getting them taken care of. My favorite case in point (now kind of funny but at the time, not so much):

- Windshield wipers turn themselves on and will not turn themselves off. Call the dealer - "We need you to come in to verify." Ok, no problem. I'll bring it right in. "Oh no, not today, but we can get you in a week from next Tuesday."

- After more than a week spent having to work the wipers by popping the hood and pulling/replacing the fuse, I bring it in. Evidently it's a known issue and they don't even pop the hood. "Yep, they won't turn off. We'll order the part and call you."

- No call, but 10 days later I get a postcard telling me the part's in. Thanks for the extra few days delay it took for the mail to bring it. I call . . . "We can get you in a week from next Tuesday . . ."

All told more than a month of climbing out of the car and opening the hood to turn wipers on every time it rained, most of which would've been avoided if they would've ordered the part right away and got me in quickly when it arrived. Good luck with the BMW, and remember . . . they ARE doing you a favor by allowing you to buy one.
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