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I did the penny trick yesterday morning...it works! Yesterday evening got a call from Nissan, "your part is in." Today I went to pick up the part, the service manager
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#1 (permalink) |
Enthusiast Member
Join Date: Nov 2008
Location: Houston
Posts: 397
Drives: a car
Rep Power: 17 ![]() ![]() |
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I did the penny trick yesterday morning...it works!
Yesterday evening got a call from Nissan, "your part is in." Today I went to pick up the part, the service manager said, "are you going to leave your car or wait?" I replied, "What?!?!?!?!?!" His reply, "since it's under warranty a tech must replace it and it has to go through the proper paperwork." My reply, "can't you just give me the part?" His reply, "no." I then smiled, walked out to my car, pushed the start button, and left. I'll pay the $100 for the spring lifts before waiting 2 hours for a job that can be done in less than 3 minutes. Of course the service manager was being an ***, but he helped with my decision on never purchasing another Nissan. I've always wanted an M3, so yeah...I'll be talking with the asses at BMW next! ![]()
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#2 (permalink) | |
Base Member
Join Date: Aug 2009
Location: Cleveland
Posts: 16
Drives: 09 370Z A7
Rep Power: 17 ![]() |
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- Windshield wipers turn themselves on and will not turn themselves off. Call the dealer - "We need you to come in to verify." Ok, no problem. I'll bring it right in. "Oh no, not today, but we can get you in a week from next Tuesday." - After more than a week spent having to work the wipers by popping the hood and pulling/replacing the fuse, I bring it in. Evidently it's a known issue and they don't even pop the hood. "Yep, they won't turn off. We'll order the part and call you." - No call, but 10 days later I get a postcard telling me the part's in. Thanks for the extra few days delay it took for the mail to bring it. I call . . . "We can get you in a week from next Tuesday . . ." All told more than a month of climbing out of the car and opening the hood to turn wipers on every time it rained, most of which would've been avoided if they would've ordered the part right away and got me in quickly when it arrived. Good luck with the BMW, and remember . . . they ARE doing you a favor by allowing you to buy one. ![]() |
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