!!For 370Z Owners with the Stuck Hatch Release Issue!!

nolan · 10-26-2009, 02:18 PM

I looked up parts at below link. It list parts as 2003 to 2008 350Z.

http://www.partswebsite.com/nissanca...partnum=accept

Lift gate, Spring

LIFT GATE »Gate & hardware
Nissan › 350z coupe › 2003-2008
List Price : $32.00
Your Price : $25.60

NewlyIMPORTed · 10-26-2009, 11:59 PM

i have never had this problem i walk up to the car all the time and i dont unlock it i just hold the release for a second and it always opens no problem. i hope it stays that way

vipor · 10-27-2009, 08:18 AM

The problem may "disappear" on newer Zs as the part(s) we're getting replaced have been officially supersceded by the new parts (eg. 71A.) Basically the newer mfg date, the more likely it will have the new part already.

ChrisSlicks · 11-02-2009, 03:27 PM

Mine has started acting up occasionally now, it pops up halfway and then you have to press the button again to get it to open the rest of the way.

Thanks for the info, I will follow up with my dealer.

Oh, and I need to change my vote!

TBSS2008 · 11-02-2009, 03:44 PM

Just starting happening to me too. I thought maybe I needed to grease the trunk shocks but seems to be a know issue for other Z owners after reading this tread.

j.arnaldo · 11-05-2009, 01:01 PM

No use in getting new struts, Vipor; they all turned out bad (at least the OEMs). I was just saying that my hatch door doesn't stick, rather it's easy to open, but it won't stay up. Thanks anyway!

vipor · 11-05-2009, 01:05 PM

Not staying up is a strut problem. Not clearing the latch when "popping" the hatch is the spring issue.

tooohip · 11-05-2009, 03:30 PM

Just took me 7 tries to open mine...

To the dealer I go...oh huhh..oh hoh!

kdo2milger · 11-05-2009, 07:47 PM

Quote:

Originally Posted by tooohip

Just took me 7 tries to open mine...

To the dealer I go...oh huhh..oh hoh!

lol...thats a record

vipor · 11-06-2009, 10:18 AM

I have a Nismo. Largest, heaviest "stock" spoiler around. You need to BBB that dealership and find a new one. Check my previous posts, get the part numbers, print out the invoice that I took a photo of, go in and raise some hell.

all the images are in my galleries down there \/

Jack370Z · 11-06-2009, 02:33 PM

Nissan NA had info on file on my case...the dealer said they added the info from my contact with them to the file with Nissan NA. Oh, I had the print outs of the pictures and the work order in Texas. I offered them to the service department and the Mgr didn't seem interested and didn't even look at them. The service advisor brought out a technican...he looked at the hatch and, honest to God, asked me if I installed the wing. No kidding...he had no idea it was part of the Sport Pkg...scary, huh? Actually I've been to three dealers in the area including the one I bought the Z from. I'm pretty pissed. I'm pretty much ready to wash my hands of all of them. I have a friend that is a tech at one of the dealers who has been working on my Z's for the last 10 years...I might recruit him to do what work I need done and just leave the dealerships alone.

kdo2milger · 11-06-2009, 02:37 PM

Quote:

Originally Posted by Jack370Z

Nissan NA had info on file on my case...the dealer said they added the info from my contact with them to the file with Nissan NA. Oh, I had the print outs of the pictures and the work order in Texas. I offered them to the service department and the Mgr didn't seem interested and didn't even look at them. The service advisor brought out a technican...he looked at the hatch and, honest to God, asked me if I installed the wing. No kidding...he had no idea it was part of the Sport Pkg...scary, huh? Actually I've been to three dealers in the area including the one I bought the Z from. I'm pretty pissed. I'm pretty much ready to wash my hands of all of them. I have a friend that is a tech at one of the dealers who has been working on my Z's for the last 10 years...I might recruit him to do what work I need done and just leave the dealerships alone.

you dont have to give up...

call nissan na back they should have gave you an ext number for the person handling your file...let that person know that anyone or all of those dealers were unwilling to help...things should shift in your favor shortly there after...

Jack370Z · 11-06-2009, 02:45 PM

I have called Nissan back and left a message for the rep assigned to my case. She did follow up within 24 hours of my initial call. Seemed truly interested but when she asked "what can I do to help resolve this for you?". I said just send me the springs and I'll install them (it's about a 3 sec fix). She said we don't have parts...I said have them mailed from a local dealer. She just said they can't do that. I'm not giving up just a little frustrated at the moment.

kdo2milger · 11-06-2009, 02:48 PM

Quote:

Originally Posted by Jack370Z

I have called Nissan back and left a message for the rep assigned to my case. She did follow up within 24 hours of my initial call. Seemed truly interested but when she asked "what can I do to help resolve this for you?". I said just send me the springs and I'll install them (it's about a 3 sec fix). She said we don't have parts...I said have them mailed from a local dealer. She just said they can't do that. I'm not giving up just a little frustrated at the moment.

theres the issue...

ask them to tell one of the dealers to order the parts...it took my service manager less than 30 seconds to swap them out and i didnt even have to pull it in a bay...

Pharmacist · 11-06-2009, 03:25 PM

I tried the 2 penny trick (putting two pennies in the pastic housing of each spring) and so far it works fine. I read somewhere that the 350z springs are longer and stronger than ours and also fit in place of the stock springs. If that's true, then an easy fix would be just pulling the springs from a wrecked 350 in some junkyard and putting it on, until that tsb comes out.

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.82%
YES (Sometime)	452	43.55%
NO (Never!)	183	17.63%
Voters: 1038. You may not vote on this poll

10-26-2009, 02:18 PM	#1 (permalink)
nolan Base Member Join Date: Apr 2009 Location: FL Posts: 18 Drives: 09 Nissan 370Z M6 Rep Power: 17	I looked up parts at below link. It list parts as 2003 to 2008 350Z. http://www.partswebsite.com/nissanca...partnum=accept Lift gate, Spring LIFT GATE »Gate & hardware Nissan › 350z coupe › 2003-2008 List Price : $32.00 Your Price : $25.60 Last edited by nolan; 10-26-2009 at 02:30 PM.

10-27-2009, 08:18 AM	#3 (permalink)
vipor A True Z Fanatic Join Date: Aug 2009 Location: Euless, TX [ DFW ] Age: 43 Posts: 13,531 Drives: Nismo 09-0183 QAB Rep Power: 49	The problem may "disappear" on newer Zs as the part(s) we're getting replaced have been officially supersceded by the new parts (eg. 71A.) Basically the newer mfg date, the more likely it will have the new part already. __________________ 2009 NISMO # 0193 \| QAB \| Albums! \| 05.04.10 (Dynojet) 291.94hp/248.28tq Oil Cooler (DIY) \| Custom Headlights \| GTSPEC Braces \| F.I. Long Tube Headers

11-02-2009, 03:44 PM	#5 (permalink)
TBSS2008 Base Member Join Date: Apr 2009 Location: Texas Posts: 195 Drives: 11 Corvette GS 6spd Rep Power: 17	Just starting happening to me too. I thought maybe I needed to grease the trunk shocks but seems to be a know issue for other Z owners after reading this tread. __________________ 2011 Black Corvette Grand Sport 6spd \| NNP Daul Mode Exhaust 2008 Trail Blazer SS Black \| SuperChips Tune 2009 370Z Black 7AT Touring Sport (TRADED)

11-05-2009, 01:05 PM	#7 (permalink)
vipor A True Z Fanatic Join Date: Aug 2009 Location: Euless, TX [ DFW ] Age: 43 Posts: 13,531 Drives: Nismo 09-0183 QAB Rep Power: 49	Not staying up is a strut problem. Not clearing the latch when "popping" the hatch is the spring issue. __________________ 2009 NISMO # 0193 \| QAB \| Albums! \| 05.04.10 (Dynojet) 291.94hp/248.28tq Oil Cooler (DIY) \| Custom Headlights \| GTSPEC Braces \| F.I. Long Tube Headers

10-26-2009, 11:59 PM	#2 (permalink)
NewlyIMPORTed A True Z Fanatic Join Date: May 2009 Location: Kennesaw, GA Posts: 1,109 Drives: 11 STI Sedan Rep Power: 19	i have never had this problem i walk up to the car all the time and i dont unlock it i just hold the release for a second and it always opens no problem. i hope it stays that way

11-02-2009, 03:27 PM	#4 (permalink)
ChrisSlicks A True Z Fanatic Join Date: Mar 2009 Location: North East Posts: 6,203 Drives: 09 370Z Sport M6 Rep Power: 654	Mine has started acting up occasionally now, it pops up halfway and then you have to press the button again to get it to open the rest of the way. Thanks for the info, I will follow up with my dealer. Oh, and I need to change my vote!

11-05-2009, 01:01 PM	#6 (permalink)
j.arnaldo Banned Join Date: Oct 2009 Location: Puerto Rico Posts: 937 Drives: Nissan 350Z, 2004 Rep Power: 0	No use in getting new struts, Vipor; they all turned out bad (at least the OEMs). I was just saying that my hatch door doesn't stick, rather it's easy to open, but it won't stay up. Thanks anyway!

11-05-2009, 03:30 PM	#8 (permalink)
tooohip A True Z Fanatic Join Date: May 2009 Location: Columbia, MD Posts: 1,626 Drives: 09 370z CY To/Sp Rep Power: 271	Just took me 7 tries to open mine... To the dealer I go...oh huhh..oh hoh! __________________ Lance KW Variant 3 Coilovers \| Stillen Sways \| Stillen Gen III Intake \| AAM HFC \| AAM True Dual CBE \| AAM Comp Oil Cooler \| Hawk HPS Pads \| Volk TE-37 \| Hoser Keg Tap

11-06-2009, 10:18 AM	#10 (permalink)
vipor A True Z Fanatic Join Date: Aug 2009 Location: Euless, TX [ DFW ] Age: 43 Posts: 13,531 Drives: Nismo 09-0183 QAB Rep Power: 49	I have a Nismo. Largest, heaviest "stock" spoiler around. You need to BBB that dealership and find a new one. Check my previous posts, get the part numbers, print out the invoice that I took a photo of, go in and raise some hell. all the images are in my galleries down there \/ __________________ 2009 NISMO # 0193 \| QAB \| Albums! \| 05.04.10 (Dynojet) 291.94hp/248.28tq Oil Cooler (DIY) \| Custom Headlights \| GTSPEC Braces \| F.I. Long Tube Headers

11-06-2009, 02:33 PM	#11 (permalink)
Jack370Z Base Member Join Date: Oct 2009 Location: South Carolina Posts: 128 Drives: 09 370Z Plat SP 6MT Rep Power: 16	Nissan NA had info on file on my case...the dealer said they added the info from my contact with them to the file with Nissan NA. Oh, I had the print outs of the pictures and the work order in Texas. I offered them to the service department and the Mgr didn't seem interested and didn't even look at them. The service advisor brought out a technican...he looked at the hatch and, honest to God, asked me if I installed the wing. No kidding...he had no idea it was part of the Sport Pkg...scary, huh? Actually I've been to three dealers in the area including the one I bought the Z from. I'm pretty pissed. I'm pretty much ready to wash my hands of all of them. I have a friend that is a tech at one of the dealers who has been working on my Z's for the last 10 years...I might recruit him to do what work I need done and just leave the dealerships alone.

11-06-2009, 02:45 PM	#13 (permalink)
Jack370Z Base Member Join Date: Oct 2009 Location: South Carolina Posts: 128 Drives: 09 370Z Plat SP 6MT Rep Power: 16	I have called Nissan back and left a message for the rep assigned to my case. She did follow up within 24 hours of my initial call. Seemed truly interested but when she asked "what can I do to help resolve this for you?". I said just send me the springs and I'll install them (it's about a 3 sec fix). She said we don't have parts...I said have them mailed from a local dealer. She just said they can't do that. I'm not giving up just a little frustrated at the moment.

11-06-2009, 03:25 PM	#15 (permalink)
Pharmacist A True Z Fanatic Join Date: May 2009 Location: Toronto, Ontario Posts: 1,249 Drives: 09 370z Sport 6MT Rep Power: 19	I tried the 2 penny trick (putting two pennies in the pastic housing of each spring) and so far it works fine. I read somewhere that the 350z springs are longer and stronger than ours and also fit in place of the stock springs. If that's true, then an easy fix would be just pulling the springs from a wrecked 350 in some junkyard and putting it on, until that tsb comes out.

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