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!!For 370Z Owners with the Stuck Hatch Release Issue!!

2012 here with the same annoying issue. Took him in last week and they ordered the part per the tsb. Hopefully no more issues after install.

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Old 11-04-2012, 11:11 AM   #1 (permalink)
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2012 here with the same annoying issue. Took him in last week and they ordered the part per the tsb. Hopefully no more issues after install.
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Old 11-04-2012, 11:55 AM   #2 (permalink)
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Originally Posted by Z-Girl 12 View Post
2012 here with the same annoying issue. Took him in last week and they ordered the part per the tsb. Hopefully no more issues after install.
i like how you referred to your z as "him" we all do the same referring to as "her"
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Old 11-04-2012, 12:20 PM   #3 (permalink)
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Originally Posted by kdo2milger View Post
i like how you referred to your z as "him" we all do the same referring to as "her"
LOL
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Old 11-04-2012, 01:17 PM   #4 (permalink)
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I never had the problem on my 2011 sport, but on my 2011 Nismo yes.

Took the Nismo in and they showed them the problem, but they said that it was my sub box. My sub box? You push the button the truck does not open all the way and the hatch shakes going over bumps don't know how that is related a secured sub box.

Now I have to take it in again and show them this TSB. I think my sport had the new springs because I can shake my rear up and down on the Nismo and I can't on the sport.

Can't believe they could not see the problem or eve look for the TSB to fix it. I have an exhaust leak now so I will take it in again and get a loner for the day.

Last edited by Compdoc777; 11-04-2012 at 01:19 PM.
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Old 11-07-2012, 11:31 AM   #5 (permalink)
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I never had the problem on my 2011 sport, but on my 2011 Nismo yes.

Took the Nismo in and they showed them the problem, but they said that it was my sub box. My sub box? You push the button the truck does not open all the way and the hatch shakes going over bumps don't know how that is related a secured sub box.

Can't believe they could not see the problem or eve look for the TSB to fix it. I have an exhaust leak now so I will take it in again and get a loner for the day.
You need a new dealershit...
All 2011's should have the new springs. The Nismos DO/should also have clear rubber bumpers/feet where the spring closes. (It will be located on the car, not the springs)

Try this:
DIY: Weight reduction/Fix hatch not opening issue


To be 100% honest, I'm not sure if the Nismo has this weight, but it will DEFINITELY help, especially to compensate with the weight of the wing
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Old 11-07-2012, 11:28 AM   #6 (permalink)
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Originally Posted by kdo2milger View Post
i like how you referred to your z as "him" we all do the same referring to as "her"
I refer to my Z as an "it" lol
Sorry I'm not a traditional car guy. All I know is that the car can be totaled at any time, and I care a lot more about a living "her" or "him" for that matter
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Old 11-06-2012, 04:16 PM   #7 (permalink)
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I have an easy fix:
http://www.the370z.com/diy-section-d...ing-issue.html
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Old 11-15-2012, 11:01 PM   #8 (permalink)
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I have a new set of these springs for sale. I was supposed to get the ones for my 350z but ended up getting the ones for the 370. Pm me and maybe we can work something out. I'm 60 bucks in the hole and my hatch still doesn't pop up.
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Old 11-21-2012, 07:42 PM   #9 (permalink)
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Default Update on price and revised part #5

Added my comment from a linked similiar new thread.

ok...I checked with my dealer and the weight is for throw weight on closing the hatch, remember there is hatch shock that has resistance and the weight is to close the hatch with some weight behind. Funny they said "also maybe for petite woman".

So there you have it...it's like a pendulum weight to assist with closing the hatch. If you guys are not noticing any additional force required to close the hatch after removing the weight...that's odd then.

One additional note and VERY IMPORTANT, the part is NOT covered after the 3 yr 36k mile warranty runs out. They have revised the part 5 times, as currently for ALL year models they are on part rev "E". And here is the kicker, they are bending us over big time for this non warranty part for a mere $37.77 per spring. Yup...can you say bend me over !

The bros Z 2009 with 42k and out of warranty was replaced under warranty. They are family with us and I applaud them. So go with the mod mentioned on this thread or the penny mod. But $37.77 per spring is outrageous.

Part # 84415-1EA2E Spring-Lift
List price: $37.77 each
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Old 11-21-2012, 08:06 PM   #10 (permalink)
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Originally Posted by ZForce View Post
Added my comment from a linked similiar new thread.

ok...I checked with my dealer and the weight is for throw weight on closing the hatch, remember there is hatch shock that has resistance and the weight is to close the hatch with some weight behind. Funny they said "also maybe for petite woman".

So there you have it...it's like a pendulum weight to assist with closing the hatch. If you guys are not noticing any additional force required to close the hatch after removing the weight...that's odd then.

One additional note and VERY IMPORTANT, the part is NOT covered after the 3 yr 36k mile warranty runs out. They have revised the part 5 times, as currently for ALL year models they are on part rev "E". And here is the kicker, they are bending us over big time for this non warranty part for a mere $37.77 per spring. Yup...can you say bend me over !

The bros Z 2009 with 42k and out of warranty was replaced under warranty. They are family with us and I applaud them. So go with the mod mentioned on this thread or the penny mod. But $37.77 per spring is outrageous.

Part # 84415-1EA2E Spring-Lift

Wellllllll... There is "more" resistance with closing the hatch, but I have found that the 2 pounds hinders the popping open more than the actual closing. And since the struts are probably wearing out, it'll seem like a brand new setup

And to make sure, you're talking about the SPRINGS not being covered past the 3/36k (Although an extended bumper to bumper SHOULD cover it)

And yes $37.77 is a (bend over) price, but if a member has an issue with theirs NOT being covered, PM me, and we'll figure something out
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Old 11-21-2012, 08:26 PM   #11 (permalink)
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Originally Posted by DEpointfive0 View Post
Wellllllll... There is "more" resistance with closing the hatch, but I have found that the 2 pounds hinders the popping open more than the actual closing. And since the struts are probably wearing out, it'll seem like a brand new setup

And to make sure, you're talking about the SPRINGS not being covered past the 3/36k (Although an extended bumper to bumper SHOULD cover it)

And yes $37.77 is a (bend over) price, but if a member has an issue with theirs NOT being covered, PM me, and we'll figure something out

Right on, good to know. I imagine many will be jumping on your mod.

Regarding warranty, we are talking the same and INDEED the bros extended warranty (SEC PLUS PREF PREOWNED GOLD with ZERO deductible) and it did cover the part and labor cost = Zero dollars out of pocket. So it was written up as warranty, they may have fudged it....dunno.

At that price I am sure many will be going with your fix it route. Good find and write up
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Old 01-08-2013, 09:08 AM   #12 (permalink)
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I have had the same issue begin to crop up. I intend to call Nissan today.
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Old 02-15-2013, 09:26 AM   #13 (permalink)
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I've been having this same problem for a while now, and it's annoying as hell. I took it to the dealership the first time and they lubed it up and said if it keeps doing it we'll replace it. Well I took it back and my service rep quit and I have this new guy, and he's totally by the book so now I'm gonna have to try the weight trick. If it doesn't work I'll have to shell out $60

I'm really upset about my extended warranty, every single thing I've taken it in for they have not done a damn thing about. Ecu whine? "the ecu tested fine, can't replace it". Driver seat shifting and popping? "can't replicate problem". Replaced window motor, now there's a rattle in the door? "we didn't do that". Stuck hatch? "not covered under your bumper to bumper warranty". FML...


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Old 02-20-2013, 06:38 AM   #14 (permalink)
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I've been having this same problem for a while now, and it's annoying as hell. I took it to the dealership the first time and they lubed it up and said if it keeps doing it we'll replace it. Well I took it back and my service rep quit and I have this new guy, and he's totally by the book so now I'm gonna have to try the weight trick. If it doesn't work I'll have to shell out $60
If you reported the problem while the car was under warranty and they still haven't fixed it, it should still be covered. If your dealership disagrees, find another one. If all else fails, contact Nissan.
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Old 02-15-2013, 11:28 AM   #15 (permalink)
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There is no weight attached to the trunk. I opened the plastic attached part and nothing
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