Taking the invoice posted at the start of this thread didn't get me anywhere with the dealer.

Check out my quick DIY for fixing this once and for all for less than $3.

http://www.the370z.com/diy-section-d...e-fix-3-a.html

:owned:

Thanks, Spearfish....:tiphat:

did you even call nissan hq and do a file of concern?

No. I may still do that though.

i suggest doint that first...

then they will contact your local dealer and help get the ball rolling...

The penny thing accomplishes this for $0.06 vs. $3.00. Just sayin'. :tup:

Hi guys. Dunno if this helps ppl other than in Oz but my Nissan dealer just confirmed that he received a bulletin dated 6th November acknowledging this issue.
I've got my free fix booked for Wednesday :)

yup!

u guys down under are lucky!

yall have a tsb, we however here in good ole USA still do not...

Post it up!

wont work....

he is from down under...

booo!!!

lol

i know...:shakes head:

it still might carry a little weight in the eyes of the service advisor

Just made my daily call to the rep assigned to my file at Nissan NA...still goes directly to voice mail (I have called every day since last Friday) with no response. I will be calling the main line to ask for a new rep tomorrow. The disregard by Nissan is appaling. Once they get your $$ it appears they really could care less. Sad !!

Still haven't heard anything from Nissan NA...just sad...but I do think I found an Eagle in a Service Mgr...I've talked to the turkeys, I was looking for an Eagle. I took the pics of the longer lift spring and invoice to the serv mgr where I bought my Z (they would only apply lithium greae in the past). He took it directly to the parts dept and said "order these". The parts guy, I've had nothing but major attitude from this guy, said "the part number in the pic comparing the two springs is no longer applicable and the part # listed on the invoice is not for this car". The serv mgr said "I don't care, order them. I'll figure out how to get them paid for". Now, I like that attitude. The serv guy did offer to have the techs "loosen" the latch...not sure I want to chance water leaking if the latch is not holding the hatch as tight as it should. We'll see if the parts guy actually orders the part and if they call and install them any time in the near future. Just wanted to keep the thread updated.

:tup:

glad to hear your service manager is cooperating...

let us know if all goes well...

so, I went to the dealership today to talk about and hopefully fix this. The thing is part #84415-cd715 is from a 350z and was made because of a tsb on a 2004 350z. The only folks that are having the issue should be ones with spoliers ( extra weight ). I was told Nissan knows about the issue and a fix will be issued soon. For now, I'll check out the penny fix.

true, you are correct :tup: these springlifts were the result of a TSB for the 04 350z...

however, i for one can tell everyone without a doubt that these springlifts are right for the 370z's with the spoilers as well as the nismos with the heavier spoilers...

i foresee nissan using the same springlift only possibly designating a different part number to be reflected in a TSB for the 370z's...;)

mmhmm and where might you have gotten this re-assurance hmmmm :rolleyes:

Had a call from my service mgr today and he said those exact words. He agrees the longer spring was for a 350 and that he fully expects Nissan to list them as a fix for this problem but under a different part number. He has no idea how long it will take but he feels sure it will be soon. In the meantime they plan to install the longer spring on my Z and just write them off. Only problem is down the road there will be no record on the VIN about the change and if there is lift or hinge failure there could be a problem. I've agreed to wait a week to see if the area rep comes up with something. It's like the engineers didn't think something this small and obscure through very well. My guy actually said if Nissan doesn't come thru soon he would go with the 3 penny fix...can you believe that?

the 3 penny fix was a failure after awhile...it worked good for about two weeks then started to do the same thing of not opening on the first push of the button...

just get the springs, youll be glad you did, youll be able to put this issue behind you and forget about it...your nissan dealer should open a work ticket for this, so you would be covered down the line...though doubt youll need to worry...:tup:

I didn't think the penny fix had much merit. I'm going to push for them to go ahead and install the longer spring and be done with it. I'm a little tired of the whole thing. It is a simple fix...let's just get on with it. Let me be a "tester". I'll be happy to keep them updated of the results.

nissan hq called me back a week after the install to follow up...

i let them know how well the springs were working...the more positive input they get, could mean the quicker a tsb is released...

I originally had this problem. However, since we started into our summer in Australia I found the problem no longer exist. I also noticed now that the US is getting into their winter, the problem seems to be more prevalent.

possibility...

however mine was an issue right off the bat...i picked mine up in june...

I was having issues in >95deg weather. Might make some diff though, my spoiler is ginormous so I suspect mine would start acting up sooner rather than later.

Interesting. I did the 3 penny fix on 31 August (http://www.the370z.com/nissan-370z-g...tml#post180708) and it has worked flawlessly ever since. I have a Touring model but not the Sport package. I wonder if the difference in hatch weight (no spoiler on mine) is the reason?

I had the Nismo S-Tune spoiler put on about a week after having the car. It came with new pistons for the hatch, al biet for the additional weight on the hatch with the spoiler. I didn't have issues that 1st week prior to adding the spoiler, but ever since the hatch won't fully open unless I pull up on the spoiler at the same time.

has to be the added wait of the spoiler...

I have noticed that on cooler mornings the release doesn't work at all but when the car warms up, a little later in the day, it works fine. I feel sure it has something to do with the ambient temp as well as the extra weight of the spoiler. I'm going for the longer spring lift. I feel certain it will fix the problem.

where you at in sc?

i grew up in cola...

In the Upstate...Greer (between Sptbg and Grnvl). Oh, I grew up in Texas...Dallas

lol...were backwards...:icon17:

eww slightly push down on the hatch while popping or lift with the tips of your fingers between the hatch and bumper. don't lift on the spoiler :eek:

well...here we go again. Now, the serv mgr I "thought" was being cooperative says Nissan doesn't know of this fix (the longer spring) and they can't recommend anything. That, my friends, is an unacceptable response. Now, I'm going to push to have them replace the current short springs, the latch assembly and the lift shocks since they all have something to do with the hatch opening. I have no idea why the hatch won't open as it should (other than the spoiler adding weight to the hatch and the short springs that are used in the regular coupe and with the sport package) so the only thing I have any confidence in is replacing ALL the parts to see if that will remedy the problem. This whole thing is getting rather silly. Oh, BTW, another call to Nissan NA (the fifth call in two weeks) and no return call. I'm becoming very disillusioned with whole situation. My worry is how will Nissan handle a big problem if and when it comes up. :icon14:

Nissan Canada replaced my springs - I'd like to say no questions asked (I had about five people ask me what the problem was each time I talked to someone different even after the parts had been ordered in) but I never ran up against any resistance. Even getting service from a dealership different from where I bought the car. What I did was walk into the Service department with the part number for the longer spring. I told them the hatch wasn't opening properly and the fix was to use the longer spring. They checked with the service manager and ordered in the new springs. It takes a grand total of 10 seconds to change both sides. Tell the dealership you're dealing with here's the simple fix or do whatever you want to do but fix it because its broken.

Glad you had a good experience...that has not been the case here. I've been to the dealership I bought the Z from and another I didn't...neither would acknowledge the fix we KNOW works and Nissan has no response. It's sad...I am considering buying the springs myself (so I can get into the back of my Z) but feel Nissan needs to acknowledge the problem, fix and pay for it.

Took mine in yesterday, managed to replicate it in front of them and it kept happening for the service tech too. They searched for any mention of this from Nissan, but as we know there isn't any. So they have ordered me new springs, I asked if they were different ones and they said yes, so waiting to see what arrives now. Will keep you posted.

cool

ask them to give you the part number when they come in...

id like to know if its the same