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*Voluntary Service Campaign ** Steering Lock Fix**

Got my official recall notification today in the mail - text thus: NISSAN NORTH AMERICA, INC. National Headquarters Consumer Affairs Department P.O. Box 685003 Franklin, Tennessee 37068-5003 (My Name) (My

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Old 03-25-2013, 09:20 PM   #1 (permalink)
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Got my official recall notification today in the mail - text thus:

NISSAN NORTH AMERICA, INC.
National Headquarters
Consumer Affairs Department
P.O. Box 685003
Franklin, Tennessee 37068-5003

(My Name)
(My Address)


OWNER NOTIFICATION

Dear Nissan Owner:

Nissan is committed to providing the highest levels of product quality and customer satisfaction. We believe that our current and future success depends on your continued satisfaction with Nissan. With that in mind, we want to bring to your attention important information regarding your Nissan 370Z.

REASON FOR SERVICE CAMPAIGN

Your 370Z is equipped with an Electronic Steering Column Lock (ESCL) that locks the steering wheel when the vehicle is parked and the ignition is turned off to help prevent theft. On some 370Z vehicles, due to a manufacturing irregularity that has since been corrected, the ESCL may malfunction after the vehicle is locked and could prevent the engine from starting. This condition, should it occur, will only occur when attempting to start the vehicle, and not while driving. To help prevent this from occurring, Nissan will replace the ESCL assembly in your vehicle.

WHAT NISSAN WILL DO

Your Nissan dealer will replace the Electric Steering Column Lock (ESCL) free of charge for parts and labor.

WHAT YOU SHOULD DO

Contact your Nissan dealer at your earliest convenience in order to arrange an appointment. To ensure the least inconvenience for you, it is important that you have an appointment before bringing your vehicle to the Nissan dealer for service. Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Nissan dealer.

If the dealer fails, or is unable to complete the service free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-NISSAN1 (1-800-647-7261).

Thank you for providing us an opportunity to ensure on-going satisfaction with your Nissan vehicle.

-------------------------------------------------------
CHANGE OF INFORMATION POST CARD:
(Attached) shows VIN, etc.

--ZOM

Last edited by ZOperaMan; 03-25-2013 at 09:27 PM. Reason: Edited to note that I missed the photo of the letter posted earlier - but maybe searchers can find this text --ZOM
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Old 03-25-2013, 11:06 PM   #2 (permalink)
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Originally Posted by Knio View Post
Does anyone know what revisions of the steering lock are recalled, is it all of A, B, and C? (D is the replacement?)

I moved so probably missed my letter if I got one.. I guess I will take it in to the dealer tomorrow and see.
As far as I can tell (I didn't wait to get a letter), it's for Revs A-C (2009-2010). But, yeah, your dealer can tell you for sure.

I had mine replaced today. Once they got it into the shop, it was only a 25 minute job.
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Old 03-26-2013, 01:54 AM   #3 (permalink)
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Originally Posted by SouthArk370Z View Post
As far as I can tell (I didn't wait to get a letter), it's for Revs A-C (2009-2010). But, yeah, your dealer can tell you for sure.

I had mine replaced today. Once they got it into the shop, it was only a 25 minute job.
You're right, I have rev C and my car came up on their system. Getting it replaced tomorrow.
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Old 03-30-2013, 03:00 PM   #4 (permalink)
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Originally Posted by SouthArk370Z View Post
As far as I can tell (I didn't wait to get a letter), it's for Revs A-C (2009-2010). But, yeah, your dealer can tell you for sure.

I had mine replaced today. Once they got it into the shop, it was only a 25 minute job.
I have a 2010 with Rev C with a manufacture date of 6/10 and it does not fall under this service campaign. A friend with a 3/10 manufacture date and a Rev C did fall under the campaign.

Just an FYI...
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Old 03-30-2013, 04:48 PM   #5 (permalink)
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Mine is also a 6/10 build with a Rev C and not part of the recall. At least I think mine says C...the letters are so small and my close vision sucks. I'm not even sure which line to look at but I think one ends with a C.
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Old 03-30-2013, 11:53 PM   #6 (permalink)
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Mine is also a 6/10 build with a Rev C and not part of the recall. At least I think mine says C...the letters are so small and my close vision sucks. I'm not even sure which line to look at but I think one ends with a C.
Maybe use your phone take a close picture and use the zoom function so you can read it?
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Old 03-26-2013, 08:44 AM   #7 (permalink)
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Just got mine replaced yesterday, they reconnected my cut brown wire
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Old 03-26-2013, 10:06 AM   #8 (permalink)
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Just received my notification in the mail today..
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Old 03-26-2013, 08:42 PM   #9 (permalink)
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Quote:
Originally Posted by ayrton88 View Post
Same for my June build 2010. Apparently we have a different version. Still going to fail, so pull the fuse or get the harness.
And if the recall has been complied with I am good or still pull it?
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Originally Posted by Red__Zed View Post
which steering lock version do you have?
I have no clue.
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Originally Posted by SouthArk370Z View Post
My guess is that you already have the Rev D ESCL/SLU. If you can get your head under the dash, you should be able to see the label.
OK I will check. Thanks.
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Old 03-26-2013, 08:49 PM   #10 (permalink)
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The only thing I saw under there that had numbers on it was something that said "throw away in case of free fall". Other than that I don't know what I am looking for. How does one know if they have an early 2010 model or late?
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Old 03-26-2013, 10:08 AM   #11 (permalink)
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Going in tomorrow at 8AM to have mine fixed finally.
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Old 03-26-2013, 04:31 PM   #12 (permalink)
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I just call Premier Nissan and schedule for the replacement next Friday. They just look up the VIN and acknowlege this recall right away. No recall letter needed.
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Old 03-26-2013, 08:58 PM   #13 (permalink)
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Got my notice on Friday, took it in today and they had the ESCL on-hand and took care of it. Mine had RevC originally. One thing I did notice...the new one sounds quite different than the old one. Hard to explain the difference, but the tone is a bit quieter.
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Old 04-08-2013, 06:23 PM   #14 (permalink)
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Finally got my refund from Nissan today for my slu.
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Old 04-09-2013, 04:59 PM   #15 (permalink)
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Finally got my refund from Nissan today for my slu.
When did you put in for it? They keep instructing me to go to the NissanAssist.com site and fill out the reimbursement form. Unfortunately for me the SLU for the Z has not been posted (they just posted it for the Altimas and Maximas).

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